Recurring events functionality is broken after Update to 4.4.1

Home Forums Calendar Products Events Calendar PRO Recurring events functionality is broken after Update to 4.4.1

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #1226406
    Ranjan
    Participant

    We updated our plugins Event calendar and Event calendar Pro.

    Now, we can’t create recurring events. The option to select “daily, weekly, monthly….etc” doesn’t show when editing/creating an event. Only the button shows but the option to create recurring schedule is entirely gone.

    We have a high traffic site which is heavily dependent on events. We had about 25 events/day which were set to recurring, those are all gone. Please help asap!! The updates broke the functionality and wiped out the data we had for 11,000+ events set for up to 2 years.

    #1226409
    Ranjan
    Participant

    This reply is private.

    #1227295
    Nico
    Member

    Hi there Ranjan,

    Thanks for getting in touch with us and sorry to hear about this issue 🙁

    First thing here is to get the site back working. For this please downgrade the plugins to the past version where things were working well!

    Once that’s done, please set up a staging site in which we can review the update issue you mention and testing for conflicts without affecting the site audience.

    Please let me know if downgrading the plugins makes events right again,
    Best,
    Nico

    #1227868
    Ranjan
    Participant

    This reply is private.

    • This reply was modified 9 years, 2 months ago by Ranjan.
    #1227874
    Ranjan
    Participant

    This reply is private.

    #1229036
    Nico
    Member

    This reply is private.

    #1245824
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 7 posts - 1 through 7 (of 7 total)
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