System not accepting CSV files for security reasons

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  • February 2, 2017 at 2:27 pm #1228567
    Alyssa Garrett
    Participant

    Hi there,

    We have three sites using The Events Calendar. Our danapointtimes.com site uses the latest updated version, and though it’s worked fine in the past, it is now sending an error message when we try to upload a CSV file to import venues/events. I’ve attached a screenshot for your reference. We also updated the system after we first got this error, to no avail.

    Thanks.

    February 3, 2017 at 1:32 pm #1229166
    Nico
    Member

    Hi there Alyssa,

    Thanks for getting in touch with us and sorry to hear about this. I’m mostly sure this is caused by a WordPress bug introduced in version 4.7.1 (read more about it here). For now this plugin should make it right → Disable Real MIME Check.

    Please let me know about it,
    Best,
    Nico

    February 25, 2017 at 8:35 am #1245831
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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