[Nico]

Hi there Evan,

Thanks for reaching out and sorry to hear about this issue 🙁

I inspected the site and the calendar seems to be working as expected → https://www.mountvernonfirst.org/events

Please let me know if this is resolved or if I’m missing something,
Thanks,
Nico

[Nico]

Thanks for the feedback folks!

@ Chris, I’m really sorry to hear about the troubles with the site. It was tested in two different sites, and poked by two different team members and it worked as expected. Of course testing this in a staging site is not the same as doing it in a live site with other different plugins and configs (server, php, etc, etc). If you want to give this a try in a staging / development site (safe from affecting your site audience), I’d be happy to continue to work with you. Next step after setting up a new site (many hosting environments offer one-click installs or custom tools to easily spin up a test site), would be to install just our plugins (latest versions) and the snippet. Then with WP_DEBUG set to true, check if the error with the checkin occurs and get the description of the error. From there we can work on fixing the snippet.

@ Dirk, thanks for pointing the opening PHP tag thing, I think I mentioned the same previously but in a private reply. It might conflict with other extensions or code although I’m not sure why. Anyway stoked to hear it’s working for you, and please let me know if you have further feedback.

Just to round up things a bit, as explained above is not easy to work this type of issue for us. First because it falls on the terrain of custom development and we cannot obviously support code / functionality that’s not built into the plugin. To be clear the snippet is just a patch and a way to get you started to find a custom solution for your site / specific need. All this said I do consider this feature request to be legit and it will be surely valuable to have this in our plugins, and that’s why I’ve already create a feature request ticket to get this into the plugin. I’ve break it down into two parts so it can be addressed in a timely fashion: first part add a couple of filters to redirect the URL of success and failure of the scan and the second part is addressing this concern in a more appropriate way for all users.

Once again thanks for the patience and understanding, let me know your thoughts on this!

Have a great weekend,
Nico

[Nico]

Thanks for the report Lou Anne!

While I’m not a versed developer I cannot grasp the solution, but the report sounds legit and something we can ‘fix’. Let me share this with a developer and get back to you!

Best,
Nico

[Nico]

Hey Pascal,

While we don’t have a trial period or online demo, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hey Jeff,

Thanks for getting in touch with us! I can help you here 🙂

First of all I’d love to know if you have the GigPress events in the same site in which you are willing to install The Events Calendar or if you are trying to move those to a new site.

On the CSV import, sounds like the way to go. You’ll need to import Venues and Organizers before you import Events. That should successfully relate Events with just imported Venues and Organizers.

Please let me know about it and I’ll continue to help you out,
Best,
Nico

[Nico]

Thanks for following up!

Before I proceed with the refund for Event Aggregator, let me say I don’t see Events Calendar PRO in your account. This means that if I process the refund you won’t have further access to premium support (these forums) so we won’t be able to continue this exchange. So please let me know if I should proceed with the refund anyway.

Thanks,
Nico

[Nico]

Hey Katherine,

Thanks for getting in touch with us! I can help you here 🙂

Before I do thou I want to make sure I understand what you need correctly:

– You want to show an ‘RSVP on Facebook’ button linking to the Facebook event URL for all ‘Facebook Imported’ events. For views: list view and single event.

Is the above correct? Please let me know about it,
Best,
Nico

[Nico]

Hi there @skynet,

Thanks for getting in touch with us! I can help you here 🙂

We have set an event sticky on the month view, but it not showing first on the month.

This option should ensure the event is shown in month view when there are many events and some of them don’t get into the list. It doesn’t mean it will show first!

Also how can we get a sticky event via query so we will just show a sticky event to our home page?

This is not easily doable as ‘Sticky in month view’ relies on the ‘menu_order’ post value (a column in the posts table) and not the same ‘sticky’ value to make a post/page sticky. A workaround is to query events and order them by ‘menu_order’ this will make stickies come first, so following this logic you could do something like this:


// Grab events by menu_order this will make 'stickies in month view' go first
$events = tribe_get_events( array(
'orderby' => 'menu_order'
) );

foreach ( $events as $post ) {
setup_postdata( $post );

// if this is true then we are out of 'sticky' in month view events
if ( $post->menu_order != -1 ) break;

// this is a sticky in month view let's print it
echo $post->post_title . '<br>';

}


Please let me know if this helps,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi there Frédéric,

Thanks for getting in touch with us! I can help you here…

First of all let me note that Event Aggregator doesn’t import XML files, maybe you were referring to CSV instead?

In any case, as you pointed out there’s no way of importing recurring events as such into the calendar (thou it’s a ticketed feature). Options are to import as single events and create the recurrence patter manually (you’ll need Events Calendar PRO for this), or import all instances of the event as single events.

Hope this helps, but in case it doesn’t you can always ask for a refund within 30 days of purchase.

Best,
Nico

[Nico]

Hi there Pascal,

Thanks for getting in touch with us and for your interest in Image Widget Plus 🙂

For this plugin we only have personal licenses. But let me ask if there are plans to add more license options in the near future, and I’ll be back to you as soon as I have something.

Best,
Nico

[Nico]

Hi there Natxo,

Thanks for getting in touch with us and for your interest in our products 🙂

Is there any way to sync the events (using events calendar plugin in wp) and the evnts on a facebook page????

Unfortunately this is not possible, but what you can do is import Facebook events into your WordPress site using Event Aggregator. You can do one time import or configure scheduled imports to fetch events regularly from different pages.

Please let me know if this sounds like something that could work for you,
Best,
Nico

[Nico]

Hi there Shamsi,

Sorry to hear Event Aggregator is not working for you 🙁

I’ll process the refund, no problem on that front but, Can you please describe which features was the plugin missing? I’d love to add that feedback to the refund.

Thanks,
Nico

[Nico]

Thanks for the feedback Jared! We will continue to look into this and prevent it from happening in the future. In the meantime I just went ahead and updated the license expiration dates manually 🙂

Please let me know if everything look good from your side now,
Best,
Nico

[Nico]

Hi Frédéric,

We recently received more reports on the same issue, so we’ve started an investigation to see what’s going on.

For now, Can you just try to input the license again (wait a few seconds when you paste it) and see if it’s valid, and then ‘Save Changes’? After saving changes is the license correctly saved? If that’s the case can you please re-check if now the imports work? This worked for some of the users reporting the issue.

I’ll be back to you as soon as I have something on to share. In the meantime if you could run the test above and let me know about it, it will be great ?

Thanks for the patience while we work on this!
Best,
Nico

[Author]

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