The licence does not populate import function

[Frdric]

Hi, i’ve just bought the event aggregator, and activate my licence, but, when i’m trying to choose an import from a Google Calendar, nothing append. Even, i don’t see the Schedule import tab.

In the licence tab, my licence appears active until 10/05/2018 in green, but i’m not able to use it.

I’ve tried to activate/deactivate the Events Calendar module, nothing append.

Thanks for your support !

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/new-import-blank/

[Nico]

Hi Frédéric,

We recently received more reports on the same issue, so we’ve started an investigation to see what’s going on.

For now, Can you just try to input the license again (wait a few seconds when you paste it) and see if it’s valid, and then ‘Save Changes’? After saving changes is the license correctly saved? If that’s the case can you please re-check if now the imports work? This worked for some of the users reporting the issue.

I’ll be back to you as soon as I have something on to share. In the meantime if you could run the test above and let me know about it, it will be great ?

Thanks for the patience while we work on this!
Best,
Nico

[Nico]

Hey,

Just wanted to share with you that a new maintenance release is out, containing a fix for this issue ?

These are the improvements shipped for Events Aggregator this release:

• Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
• Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
• Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
• Tweak – Improve Event Aggregator message regarding Facebook token expiration.
• Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
• Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
• Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

Please update the plugins and let us know if the fix works for you,
Cheers,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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