[Nico]

Hi Soren,

Thanks for the follow-up!

This sounds really strange, our plugin tries to get the template from the /tribe-events/ folder in the theme, if there’s no template override then it fetches it from the plugin folder. The easiest way to test this is to switch the theme to WordPress default Tweentyfifteen and clear all caches. I see you are using a child theme please be sure to also check for a /tribe-events/ folder in the parent theme.

Please give that a try and let me know,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey Shub,

Thanks for reaching out to us! I’ll help you out on this one 🙂

That doesn’t sound like a bug, I guess the sync is just not aware if you deleted the image or not. To be sure, you want to totally disable the image import from EventBrite or just the image update?

Not sure if this is possible at all but I will try to find a proper workaround.

Best,
Nico

[Nico]

Hi Melzar,

Thanks for the follow-up on this, and sorry this is taking so long to solve 🙁

I reviewed the previous threads, and also analyzed the URLs you shared. Just to be on the same page I’ll list my findings:

– All URLs are returning 200 (ok) status. None of them is returning a 404 status.
– Category URLs like this: …/events/category/adoption-events/2015-08/ have the robots meta set to “noindex,follow,noodp,noydir”, which should prevent those pages from being indexed at all. Are they actually being indexed?
– Past/Future empty URLs do not have their robots meta set to “noindex”, that’s why I think they are getting indexed. Not sure where the link is grabbed from anyway. Maybe empty views should have robots meta set to “noindex,nofollow”. Do you think you can change that setting in Yoast plugin? Really not familiar with it.
– I see your pages have two robots meta tags, and even ‘non-empty’ URLs like …/events/ are having a second robots meta set to “noindex,follow”. I guess google just gets the info from the first meta.

I’ll review this case with the team and let you know if I have any idea of how to change this behavior,

Best,
Nico

[Nico]

Hey Ben,

Just reviewed your case with the team, and a possible solution came up. Can you try adding this code at the end to your functions.php file?


add_action( 'init', 'ce_rehook_community_parse_request' );

function ce_rehook_community_parse_request() {
if ( ! class_exists( 'WP_Router' ) ) return;
$callback = array( WP_Router::get_instance(), 'parse_request' );

remove_action( 'parse_request', $callback, 5 );
add_action( 'parse_request', $callback );
}


You can delete the code you previously added.

Sorry for the extra work this is requiring,
Hope we can get this right soon,
Best,
Nico

[Nico]

Hi Mike,

Thanks for reaching out to us! Sorry to hear about your issue 🙁

It sounds like you might be affected by the same bug that Brian describes in the thread you linked. Make sure that date picker format is now set to month/day/year -https://cloudup.com/cWMDSM8SpNs- and try re-saving the events again or creating a new test recurring event to check if it’s correctly generated now.

Please let me know if this works for you,
Best,
Nico

PS: I’ve added this thread to the bug report in our backend so when this get fixed you’ll get noticed.

[Nico]

Hi Tim,

Thanks for reaching out to us! Interesting question here 🙂

I think it can be cleaner to call the widget via shortcode, like this:


echo do_shortcode('[tribe_events_list category="cat-slug, #3"]');


Can you try that?

Please let me know if this works for you,
Best,
Nico

[Nico]

Howdy Nina,

Thanks for reaching out, and glad to help you out once again 🙂

I’ve to say I’m not sure about the issue you are having can you describe for me the steps to reproduce this? For example: first go to the calendar in my site (include link), click on ‘this event’ and check it’s going to the wrong URL…

Can you please do that for me? I’ll be happy to help you out, but really not sure about what’s wrong here,
Best,
Nico

[Nico]

Hi William,

Thanks for reaching out to us! Hopefully this is something easy to do 🙂

You’ll need to override the submit/edit event template, I’ll outline the steps to do here, but be sure to check our Themer’s guide for further details on this.

Here we go:

– Create the following folder structure ‘tribe-events/community/’ inside you theme folder located at ‘wp-content/themes/your_theme/’.
– Make a copy of the file ‘edit-event.php’ located at ‘wp-content/plugins/the-events-calendar-community-events/src/views/community/’.
– Drop it in the above created folder: ‘wp-content/themes/your_theme/tribe-events/community/’.
– Comment out -or delete- the fields or modules you don’t want to be shown.

If you want to hide particular fields for a module the process is the same, just copy the module template to ‘tribe-events/community/modules/’.

Please let me know if this answers your question,
Best,
Nico

[Nico]

Hi Aindreas,

Thanks for reaching out to us! I’ll help you out on this, but first let me see if I get you right…

I’m a bit confused about what’s happening here, Are you manually putting that shortcode there? Because that doesn’t seem to be a valid shortcode at all, you can check out available shortcodes here.

Maybe you are using Event Rocket or another 3rd party plugin that comes packed with the [event] shortcode?

Please let me know about those questions,
Best,
Nico

[Nico]

Hey Ben,

Thanks a lot for trying that out, and sorry this still an issue in your site.

We are still trying to find a common pattern on sites experiencing this issue, but with no luck yet 🙁

Can you share your system information with me in a private reply? That might helps us to debug this.

Thanks a lot for your patience on this,
Best,
Nico

[Nico]

Hi Sean,

Thanks for the follow-up, and sorry for my confusion on this… it was pretty obvious 😛

My Venues: venues created by you. Available Venues: venues created by other WordPress users.

While the venues show up in different lists they should behave the same. Can you check if there are other users in the WordPress Admin? Maybe those venues belong to a deleted user or something not usual?

Please let me know about that and I’ll try to clarify the unexpected behavior,
Best,
Nico

[Nico]

Hey Heriberto,

This sounds rather strange to me 🙁

Can you access your server error log to see what’s happening under the hood? Are you getting the error after enabling the plugin or just installing it? You can also turn on your php error display and get the error in the blank page.

Can you share your system info with me? If you do so, be sure to mark your answer as private.

Please let me know if you can get any error description that might helps debug this issue,
Best,
Nico

PS: whatever language works better for you will be ok!

[Nico]

@Catherine,

Sorry to hear this is still an issue 🙁 Next release is coming out first week September – please bear in mind this date is an estimate and the release can be re-scheduled. Meanwhile you can download any of the previous versions at this page: Top menu > My Account > Downloads… select the appropriate version from each product’s dropdown.

Also can you try @Miah suggestion? A quick test, renaming the /tribe-events/ inside your theme folder -or switching to WordPress Tweentyfifteen theme- should be enough to see if your case is the same as @Miah’s or not. Please let me know if you can test this out.

@Miah thanks a lot for your suggestion, and glad to hear you could work this out.

Best,
Nico

[Nico]

Hey Cristina,

Glad to hear you could work that out 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to help.

Best,
Nico

[Author]

Posts