[Nico]

Hey Vanessa,

Thanks for confirming 🙂

I’ll leave this thread open so Roberto and Brook can confirm this is working for them as well.

Best,
Nico

[Nico]

Hey Jayson,

Thanks for getting in touch and for your interest in our products.

Mostly sure you’ve checked out the Facebook Importer product page (it’s a good time to do it if you didn’t yet), in there you’ll find a video with a quick overview of the plugin. To run the import you’ll need to create a Facebook App and import will happen automatically for pages or manually via Facebook event id. The imported data include: title, start date and time, end date and time, description, location/venue, organizer and featured image.

In case you want to try the product we have a 30 day refund policy. So you can get it and give a try, if it wasn’t what you were looking for you can request a refund within 30 days of purchase.

Please let me know if I can help you with anything else,
Best,
Nico

[Nico]

Hi Karly,

Thanks for getting in touch! I’ll help you here 🙂

The string used in both the title and the placeholder is the same, so if you translate one of them you’ll end up changing both. What you can do to change this is to modify the filter text before it gets printed. Paste the following snippet in your theme functions.php file:


add_filter( 'tribe-events-bar-filters', 'tribe_modify_search_filter' );

function tribe_modify_search_filter ( $filters ) {

foreach ( $filters as &$filter ) {

if ( $filter['caption'] == 'Search' ) {
$filter['caption'] = 'Other Word';
}
}

return $filters;
}


Please give a try and let me know,
Best,
Nico

[Nico]

Howdy Petros,

Welcome to our support forums and thanks for reaching out to us. I’ll try to help you here.

If you are not ‘network activating’ the plugin you can install it on the single sub-site using it. Does this makes sense or maybe I’m miss understanding the issue here? We have a knowledge base article going over how multi-site licenses work.

Please let me know about it,
Best,
Nico

[Nico]

Hi Jacquie,

Thanks for your interest in using Events Calendar PRO for your site.

We cannot assure (or support) that our plugin will work with any Theme, as each one is different and their code might play nicely or not with our own code. There are some themes like Avada that offer a deeper integration and styling of our product while others might ensure compatibility without customizing much. Envanto market place might be a good place to start looking for a commercial option, you’ll find some themes specifically state compatibility with our plugin. I would recommend reaching out directly to the theme authors on this before buying.

Please let me know if I can help you with anything else,
Best,
Nico

[Nico]

Hi Folks,

Thanks for reaching out and sorry to hear about you experiencing this issue 🙁

We are aware this is happening in versions less than PHP 5.5, this error is occurring due to the incorrect use of the empty function. A fix for this will be shipped in upcoming maintenance release 4.0.3 coming out really soon.

In this file event-tickets-plus/src/Tribe/Commerce/WooCommerce/Orders/Cancelled.php on line 51 if you replace this:

if ( empty( get_post( $ticket_id ) ) ) {

With this:


$ticket_post = get_post( $ticket_id );
if ( empty( $ticket_post ) ) {


That should fix the issue for now, please let me know if that works for you.

Best,
Nico

[Nico]

Hi Alicia,

Thanks for reaching out to us on this! I’ll try to help you out figuring out what’s going on here…

I’ve try searching for previous issues regarding The Events Calendar and Affiliate WP compatibility, but I wasn’t able find any. I’m also not familiarized with this plugin 🙁

Can you explain me how it works? Please provide any examples of it on your site if possible.

Also, to discard more complex incompatibilities, Can you please follow the steps described in our Testing for conflicts guide? With WordPress default theme + our plugins + Affiliate WP, Do you get the same behaviour? And if you disable PRO?

Please let me know about it,
Best,
Nico

[Nico]

Hi Ben,

Thanks for reaching out to us on this! Interesting question here, I’ll try to help you out figuring the best way to show the tickets for the lessons.

So if lessons are just one-day lessons, you can create the following set-up:

• Each lesson is an event, name (for example): “Lesson A”.
• Each event can have several ticket types, for example: “Lesson A – Adult Ticket – 1/4/16”, “Lesson A – Child Ticket – 1/4/16”, etc.
• You can categorize all these tickets in a common “Lesson A” product category.

With this set-up, you can have the calendar showing the “lessons schedulle”, and each lesson will have their tickets in place. Also, if you go to the “Shop”, you’ll have all “Lesson A” tickets for different dates under the same category, showing the lesson date in the title. Does this makes sense to you?

Please let me know if this helps you out, if you feel this is not the best way to organize the lessons please elaborate a bit more on how the lessons are structured, if they have different ticket types, etc.

Best,
Nico

[Nico]

Hey Paige,

Seems like you might be affected by the issue I’ve previously mentioned with WP-Ecommerce + WP 4.4. Sorry for not noticing this before, While the issue description seems to be different (it refers to empty cart), looking further into it (in the WP.org issue thread) it seems to have many facets and I guess it’s pretty likely this is affecting your site as well.

Can you try to downgrade your WordPress version to 4.3 and see if this is still an issue in that version?

Sorry for the hassle on this, but I truly think this is not an issue with our plugin (it doesn’t manage the checkout or order processing).

Please give that a go (in a staging site if you have one it would be better) and let me know,
Best,
Nico

[Nico]

Hi John,

Thanks for following up! Strange thing to hear this as we are not getting reports from other folks on this.

Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins. Also, it would be great if you could share your system information in a private reply with me so I can check if everything looks right on that end.

Hope we can get this right soon,
Best,
Nico

[Nico]

Hey Smyth,

Thanks for your patience on this! To redirect the user to your custom form just add the snippet below to your theme functions.php file:

add_action ( 'tribe_ce_event_submission_login_form', 'tribe_ce_redirect_login' );

function tribe_ce_redirect_login ( ) {
	wp_safe_redirect( site_url('/login/') );
	exit;
}

You can append a redirect_to parameter in the URL to redirect the user to the submit event form after the login if the custom login plugin supports it.

Please give the snippet a try and let me know,
Best,
Nico

[Nico]

Hi Diane,

Thanks for clarifying on this, I tested the snippet locally and in fact is not working on ajax calls. I’ve updated the code and it’s now working as expected locally. Can you give it a try and let me know if it works as expected now?

https://gist.github.com/niconerd/47428c8b994422d6f549

Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi CDC,

Thanks for the detailed follow-up!

Regarding the terms translation I must admit I need to investigate a bit on how they are translated. I’ll follow-up with more info on this on Monday!

On the ‘add event page’, I guess you’ll need to rely on the plugin strings translation because as you point out, this is not an actual WordPress page.

We can’t even change to the chinese page from the language dropdown selection (as provided by WPML) on the front-end of the site.

I’m curious about this, because that’s how I figured out it should work. Can you elaborate a bit on this one? Maybe send me a link to the actual page where I can see it?

I saw the link you provided about the Community Events not being fully translated for Chinese (Taiwan), but does this also apply to the Event Calendar and the individual events page – I do believe these items have been translated.

Each of the plugins have a translation ‘set’, you can check that on http://translations.theeventscalendar.com/projects for our premium plugins and on the WordPress repo for the open source ones (The Events Calendar and Event Tickets). This means you’ll probably see some English wording upon your site even though you are running the Chinese (Taiwan) lang in WordPress. Does this makes sense?

I’ll follow-up on terms translations and I’ll also run some test on how the ‘Submit Event’ page works on other languages,
Have a great weekend,
Nico

[Nico]

Hey Paige,

Sorry to hear this is still an issue for you 🙁

If you create a new test event and “buy” a ticket, you still get the same error? O you are just trying to make it work with previous orders?

Anyway can you please send me over the steps to reproduce this? I would like to test this on my end and see if this is indeed a bug in our codebase (or maybe in WPEC – we are aware and reported a bug with WP 4.4 that they are fixing, but doesn’t seem related to this one).

Please let me know about it,
Have a great weekend,
Nico

[Author]

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