[Nico]

Hey Petros,

Thanks for following up! Seems you are doing it the right way then. I will run some tests to see if this happens on my install as well and let you know about it.

Best,
Nico

[Nico]

This reply is private.

[Nico]

For future reference (we never know when somebody can run into a similar issue) I’m adding this snippet (to include in single-event.php template file) Nickolas sent us! It will search similar events based on the title content.

Thanks Nicko 🙂


'tribe_events',
'orderby' => 'date',
'order' => 'ASC',
's' => $titletext,
);
$the_query = new WP_Query( $args );
// The Loop
if ( $the_query->have_posts() ) {
echo '

Représentations

';
while ( $the_query->have_posts() ) {
// Get the post
$the_query->the_post();
// Get the meta
$EventStartDate = get_post_meta( get_the_ID(), '_EventStartDate' );
$EventStatus = get_post_meta( get_the_ID(), '_EventStatus' );
// Format date
//$FormattedEventStartDate = date_format(date_create($EventStartDate[0]), 'd F \@ H \h i \m\i\n');
$FormattedEventStartDate = date_i18n('j F \@ H \h i \m\i\n', strtotime($EventStartDate[0]));
// Display result
echo '
• ' . $FormattedEventStartDate .'' . $EventStatus[0] . '

';
unset($EventStartDate, $FormattedEventStartDate, $EventStatus);
}
echo '

';
} else {
// no posts found
}
/* Restore original Post Data */
wp_reset_postdata();
?>


[Nico]

Hey Lois,

Thanks for following up on this! Brian is out for holidays so I’ll continue to help you here.

From what I’m the release notes for 4.0.2 the issue that Brian refers to, single-event navigation failing for same date/time events should be fixed. I see this is the version you are running, so I guess the issue you mention is not the same.

Regarding the info you sent I see the Telma Viale event has the same start and end time. If you modify the end time (so that the event has an actual duration), is this issue fixed? In case it’s not I’ll try to reproduce this locally and investigate if this is a new bug indeed.

Please let me know about it,
Best,
Nico

[Nico]

Hey Holger,

Glad to hear you could sort this out 🙂

Brian is out for holidays, so I was just checking in to see if the original issue was solved.

Can you please open up a new thread for the other issue you describe? Having just an issue per thread usually makes it easier for other users to find and benefit from previously solved issues in the forums. And in this case Brian won’t be able to follow-up in the followings days.

I’ll go ahead and close out this thread, but please don’t hesitate to create a new one for the new issue and we will be happy to assist you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey Allison,

Seems to code didn’t came through. I’ll paste it again:

https://gist.github.com/ggwicz/ba85b0f9aa4dadbda538

Hope that helps for now,
Best,
Nico

[Nico]

Hey Tyler,

Glad to hear this is solved 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

This reply is private.

[Nico]

Hi CDC,

Thanks for the patience here!

Regarding string translations in the WPML plugin, I have looked at translations for ‘event tags’ etc. which we have translated into chinese already, yet they don’t show up when on the chinese version of an event page. See example here: http://dev.cdchk.org/zh-hant/event/7th-daddy-daughter-ball/

I think I found both terms for Chinese(Taiwan) and apparently the translations for those have not been approved yet. See Event Categories and Event Tags translations. Unfortunately we cannot approve these strings, they need to be approved by someone with Translator Editor permissions for the project and that’s granted by the language team of each country. If you re up to becoming a Translator Editor of Chinese (Taiwan) for our plugins in the .org repo, please follow-up with your username and we’ll propose you (or you can reach out to the Chinese (Taiwan) language team via Slack).

is there any way to create it even though this is a virtual page (without an actual page).

Ok, I totally get this issue now, thanks for the complete description! One thing worth trying is to create the a ‘placerholder’ page structure with the same URL structure. For example: to do so in English, create an empty page called ‘events’, a subpage called ‘community’ and a subpage of ‘community’ called ‘add’, this way there’s an actual page in the path (site.com/events/community/add/), but the community form will show up instead of the empty “placeholder” page. After doing so create the translation for this pages. This might get the language dropdown to show up, but I’m not 100% sure about it.

Or is this overwritten by the default translations. Once again, here I am referring to the individual event page (the Chinese version of the Daddy Daughter Ball linked above).

Not sure what you are referring to here, maybe my first answer solves this as well?

Please let me know about it,
Best,
Nico

[Nico]

Hey Roberto,

Thanks for confirming this also 🙂

@ Brook, if this didn’t work for you please open up a new thread for the issue.

I’ll go ahead and close out this thread as the original poster (Roberto) marked this as resolved (and also because Vanessa also confirmed the fix is working).

Best,
Nico

[Nico]

Howdy Shari,

Welcome to our support forums and thanks for reaching out to us. I can help you here…

The ‘Archive’ title is the default WordPress titles for custom post type archive views. We have an article explaining how to change those, check it out: Changing the browser title for calendar views.

Please let me know if you can make it works as you need,
Best,
Nico

[Nico]

Hey Gisela,

Thanks for getting in touch and sorry to hear about the hassle created with the changes on the plugin! I’ll help you here…

To configure Facebook import settings, you need to go to WP-Admin > Event > Import, all import settings are now centralized in that page.

To see the list of events from your configured organizations or to manually import an event by id, you’ll need to go to WP-Admin > Event > Import > Facebook (tab) or you can also acces this page directly from WP-Admin top menu > Events > Import > Facebook. As this page displays a list of events available for import from every configured page, it can take a while to load if you have +100 pages configured as the importer needs to do several API calls to fetch those.

Please let me know if you have any other follow-up questions on this,
Best,
Nico

[Nico]

Howdy @dwruck,

Welcome to our support forums and thanks for reaching out to us. I’ll help you figuring out what’s happening here.

Let’s start by checking what’s the timezone you are using in your site. You can check on that by going to WP-Admin > Settings > General > Timezone, once in there please Save Changes and try again.

If this continues to fail, please follow-up with your system info in a private reply. I see that you marked this was tested with default theme and no other plugins active, Can you confirm this?

Please let me know about it,
Best,
Nico

[Nico]

Howdy Anna,

Welcome to our support forums and thanks for reaching out to us. I’ll try to help you here…

I’m not sure what happened with that order you mention. If a user cancels an order the status should be cancelled and not deleted. Are you the only one managing the site? Maybe it was a test order that was deleted after the test was confirmed?

Just to check the correct that tickets sale works as expected, you can place a test order and see if it shows up in the admin as expected.

Please give it a try and let me know,
Best,
Nico

[Author]

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