Rsvp email and name missing on event page

[Andrea]

I am using the event ticket with the events calendar but get an error on the RSVP button and it looks like the form is missing for name and email etc..

You can see the error here: http://guernseytrustees.org/event/gat-members-luncheon-2/?rsvp_error=1

How to I get this to work?

Many Thanks

[Brian]

Hi,

Sorry for the issues here. I can help out.

What are you settings for the RSVP on this page:

Are you able to create a rsvp there?

[Andrea]

This reply is private.

[Nico]

This reply is private.

[Andrea]

Hi

Thanks for your help

I can see it working now when I select 1 on the RSVP.

Is it possible for me to make it 1 by default so the form fields display as I think most of our users will miss the fact you have to select 1 on the drop down and just get the error message?

I had studied this for quite a while and came to the conclusion that there was an error with the setup and not realised that it was a simple as just selection 1.

Many thanks

[Nico]

Hi Andrea,

Thanks for confirming!

It’s possible to create a template override of the RSVP tickets form to make 1 the default value and to show the name + email part when the page loads. The process of creating template overrides is describing in our themer’s guide.

The file you’ll need to create an override for is ‘wp-content/plugins/event-tickets/src/views/tickets/rsvp.php’ and the modified code of the template should be the following:

https://gist.github.com/niconerd/3ca20d797fb64bbd8fa8

Also, please note that this is not a good idea if you are having more than one RSVP ticket types per event. I guess it’s not the case anyway.

Please let me know if there’s anything else I can help you with,
Best,
Nico

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