[Nico]

Howdy Clive,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here…

We have an article in place that gives an overview of our Multisite License. Basically is not necessary to have a multisite license if you are activating the plugin in just one sub site.

Is there a way to disable the event calendar on the multisites that aren’t using it?

Yes. Install plugin in network admin as usual for multisite, but do not “network activate” the plugin, then go to the individual site and enable the plugin for that site.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi Simon,

Thanks for reaching out to us! I’ll help you here…

It seems the class name for the slug notice has changed since the snippet was given to you. Please try using the following with the updated class name:

/* The Events Calendar - Don't show the slug conflict notice */
if ( class_exists( 'Tribe__Admin__Notice__Archive_Slug_Conflict' ) ) {
remove_action( 'admin_init', array( Tribe__Admin__Notice__Archive_Slug_Conflict::instance(), 'maybe_add_admin_notice' ) );
}


This notice has been made dismiss-able but then that behaviour broke. I can see there’s a ticket to fix this in the upcoming maintenance release, once that’s out the snippet won’t be necessary.

Please let me know if the updated code works for you,
Best,
Nico

[Nico]

Hey Mike,

Thanks fro following up and sorry to hear this is still an issue.

As you say the stepped update should have worked, but this issue seems as bit old as well. If the data in the db then it’s a matter of reformatting it. I guess the best would be to develop an update script to migrate this data into the new format. Do you think you can manage to do this? Probably a SQL query to change the array key will be enough. I mean if you manually change the key from recurrence-description to description, does it work as expected.

Please let me know about it,
Best,
Nico

[Nico]

Hey Riccardo,

I can truly see the need for this, but again we cannot support these types of customization. As much you need this to work other users need other features that are super important for them as well, and the truth is we cannot develop this custom needs for everyone. In the forums we are committed to provide support on the actual features of the plugin, and direct users with features request to our user voice page. Unfortunately we cannot support custom development other than a simple snippet or the use of a filter to modify an existing behaviour.

We do have a list of customizers: https://theeventscalendar.com/knowledgebase/find-a-customizer/ – which might be able to help you developing this…

If you feel that not having this feature is a show stopper for your project you can always request a refund for your purchase to support at this domain.

Sorry but again there’s not much I can about this,
Nico

[Nico]

Hi Laura,

Thanks for following up…

In the case of allowing override, all fields would updated. There’s no distinction from the fields that have been changed or not. Date, Venue & Organizer will be updated and unfortunately there’s no easy way of indicating which fields should be updated or not.

Your actual need would be to preserve modified venues right?

Best,
Nico

[Nico]

Thomas,

We still couldn’t identify the cause of the problem, if you are suffering a similar issue, can you please open up a new thread for this? When creating the new thread please be sure to Test for conflicts and include your system information, that will surely help getting a better reply. You can also include a link back to this thread if you want.

Thanks,
Nico

[Nico]

This reply is private.

[Nico]

Folks,

For time constrains the fix didn’t make it to 4.1.1 but is already in QA and will be included in 4.1.2 coming out next week.

Thanks for the patience once again,
Best,
Nico

[Nico]

Hi Jessie,

Thanks for re-opening this issue once again. I’ve read through the original thread and can totally get it, unfortunatelly a hard issue 🙁

Regarding the license you should be able to use the same licence for both sites (Using one license for your live and dev sites). If for some reason this doesn’t work for the case, please let me know and I can generate a new test licence or something similar.

Best,
Nico

[Nico]

Hi Wendy,

Thanks for reaching out to us on this! Unfortunately we cannot ensure compatibility with PolyLang plugin.

I suggest you reach to the plugin author (or it’s support forums) to see if other users could find a way around this. Looking into your site I see that the See All link is working now, maybe you could make it work in the meantime?

If you are referring to the See All link to view all instances of the recurring event, then you use the filter tribe_all_occurences_link to modify the link.

Please let me know about it,
Best,
Nico

[Nico]

Howdy Dianna,

Welcome to our support forums and thanks for reaching out to us. I’ll help you here…

First please read to this knowledge base article: Admin roles and permissions. This way you’ll be able to inspect and modify the user roles for Events, Venues and Organizers.

Current level to import events is Administrator, as far as I could test as well.

Please let me know if there’s anything else I can help with,
Best,
Nico

[Nico]

Howdy Abraham,

Welcome to our support forums and thanks for reaching out to us. I can help you here…

Per default we disable the ability to override previously imported events. This can be changed, by adding the following snippet in the theme’s (or child theme’s) functions.php file:


/* Allow events to be overwritten */
add_filter( 'tribe_events_ical_importer_overwrite_existing_events', '__return_true' );


Please add the snippet and try to re-import the feed,
Best,
Nico

[Nico]

Hi Mad Dog,

Thanks for following up on this! I can see this in the release notes as fixed. I went into the associated ticket and found the solution implemented was to create a new placeholder template called organizer-multiple.php (located at the-events-calendar-community-events/src/views/community/modules/) to override the contents of the-events-calendar/src/admin-views/new-organizer-meta-section.php. Please locate the new template file and read the instructions in it.

Thanks,
Nico

[Nico]

Hey Donald,

Thanks for reaching out to us, and sorry to hear about this issue.

Does this happens after you update our products? Or after every plugin update? I’m not familiarized with this issue, but I can’t think of any event-related setting affecting this. Probably it’s a conflict with other plugin or the theme itself.

Do you have an staging site (maybe just a local copy) where you can run some tests?

Please let me know about it,
Best,
Nico

[Nico]

Hey folks,

Thanks for reaching out to us on this. While we don’t have a utility or additional plugin to do this there are many good ones that take care of this task. One of them is Bulk Delete plugin, which seems suitable for the work.

Please give that a try and let me know if it works for you,
Best,
Nico

[Author]

Posts