[Nico]

Hey Hans,

I’ve shared this with the product lead and this is def an oversight from our side. I’ll log a bug ticket for this to be solved 🙂

Thanks report and for the patience while I checked on this! Is there anything else I can do for you on this?

Best,
Nico

[Nico]

This reply is private.

[Nico]

You are welcome Jan!

As you marked this thread as resolved, I’ll go ahead and close it out, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hola Tomas,

Thanks for reaching out and for your interest in our products 🙂

We have an add-on called Event Tickets Plus that works well with WooCommerce and hopefully it will also work with GoPay as I imagine this Woo integration works at checkout and doesn’t sound it will interfere with what our plugin does. Anyway be sure to check this article going over Woo extenstions compatibility → https://theeventscalendar.com/knowledgebase/compatibility-with-woocommerce-extensions/

Only problem can ocur if Events Calendar creates custome type of product. My question is if it does ?

We don’t create any product related post-types, if this is what you mean.

Summing up I guess the only way to see if everything works as expected is to try it out. While we don’t have a trial period, you can go ahead and purchase the products for testing. If you decide they are not what you are looking for, you can ask for a full refund within 30 days of purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Nico]

Perfect! Thanks for the heads-up Jens 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Hi David,

Thanks for reaching out to us on this! Let’s see what’s going on…

First of all can you please follow-up with the site URL so I can take a look? Also, you marked as this has been tested for conflicts with other plugins and with default theme. Did that give you any different results?

It would be great if you could share your system information with me so I can check if everything looks right on that end.

Best,
Nico

[Nico]

Hi Friedrich,

Thanks for getting in touch and sorry to hear you have issues importing events. This thread is on the iCal Importer forum, but you don’t hold a license for that product so I guess you are referring to the CSV importer.

Let me start by saying I’m not quite sure about what you describe. Can you send over a screenshot? I understand there’s an issue with the CSV importer fields, right?

Please let me know about it,
Best,
Nico

[Nico]

Hey Fred,

Would these changes be OK if the theme is updated?

If you are using a third-party theme, the changes need to be in a child theme to be safe in future updates. If you are not familiarized with child themes it’s quite simple, take a look: WordPress Codex > Child Themes. This should keep the changes safe 🙂

Best,
Nico

[Nico]

Hey Jens,

I guess you opened this thread because my answer on the other thread came a little late.

Can you try the suggested here → https://theeventscalendar.com/support/forums/topic/how-do-you-display-the-additional-fields-in-the-list-view/#dl_post-997359 ?

Best,
Nico

[Nico]

Howdy Jan,

Welcome to our support forums and thanks for reaching out to us. I’ll help you getting this set!

Can you please tell me which e-commerce plugin you are using alongside Event Tickets Plus (WooCommerce, Easy Digital Downloads, WP-Ecommerce or Shopp)?

If you are using WooCommerce you can try this → http://www.remicorson.com/woocommerce-skip-product-cart-pages/

Please let me know about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Thanks Carlas!

Can you try to perform a manual update of the plugin? Details → https://theeventscalendar.com/knowledgebase/manual-updates/

After copying over the plugin files you should see the plugin in your site plugin’s list. Do you get there? Does the error comes up after ‘Activating the plugin’?

Is it on our site or EventBrite site? Eventbrite site I think.

If you can send a screenshot of the error it will be great.

Best,
Nico

[Nico]

Thanks for confirming Joelle! Watch out for the update possibly tomorrow 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

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