Events not displaying in Month view

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  • June 2, 2016 at 7:21 am #1121598
    Damien Calvert
    Participant

    Hi,

    Events are not displaying in the Month view. They are displaying in all other views.

    I have switched between themes and to the stock 2016 & 2014 themes, same issue.

    I have the latest WordPress and Plugins.

    How can I troubleshoot this?
    Test events are in October.

    Thanks

    Damien

    June 2, 2016 at 12:36 pm #1121800
    Nico
    Member

    Howdy Demien,

    Welcome to our support forums and thanks for reaching out to us. I’ll help you getting this right!

    First of all let me start by saying this is a pretty odd behaviour! I could verify it’s exclusive of month view grid and could also see that event the feed is working as expected. Let’s try the following:

    • Try de-activating PRO and create a new non recurrent event in the future. Does it show up in month view? If you re-activate PRO? (If this doesn’t work leave the event you created for testing and try to see if it shows with any of the other steps).
    • Go to WP-Admin > Events > Settings > Display and un-check the options: ‘Recurring event instances’ and ‘Include events in main blog loop’. Save Changes. Also un-check ‘Enable the Month View Cache’ under the Display tab. Save Changes. Re-test.
    • Do you have a different test server to make a parallel test? Maybe just a local one?

    Please let me know if the above yields any result,
    Best,
    Nico

    June 4, 2016 at 12:47 am #1122464
    Damien Calvert
    Participant

    Hi Nico,

    So I’ve tried all these things and there is no change.

    The ‘Recurring event instances’ and ‘Enable the Month View Cache’ were already un-ticked.
    I even tried ticking them but that also made no difference.

    Any other ideas?

    No sorry I don’t have another test server.

    Thanks

    Damien

    June 6, 2016 at 1:16 pm #1123159
    Nico
    Member

    This reply is private.

    June 7, 2016 at 6:04 am #1123305
    Damien Calvert
    Participant

    This reply is private.

    June 7, 2016 at 2:24 pm #1123586
    Nico
    Member

    This reply is private.

    June 9, 2016 at 4:26 am #1124367
    Damien Calvert
    Participant

    This reply is private.

    • This reply was modified 9 years, 10 months ago by Damien Calvert. Reason: privacy
    June 9, 2016 at 6:07 am #1124406
    Nico
    Member

    This reply is private.

    June 9, 2016 at 6:30 am #1124419
    Damien Calvert
    Participant

    This reply is private.

    June 9, 2016 at 7:26 am #1124460
    Nico
    Member

    Glad to hear that updating to 4.2 solved the issue! Thanks for the patience and collaboration while we worked this out 🙂

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

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