Nico

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Viewing 15 posts - 2,776 through 2,790 (of 6,506 total)
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  • in reply to: Events are being posted twice or even three times #1156182
    Nico
    Member

    Re-opening the thread so Brandon can continue to post!

    in reply to: Ticket entry in dashboard is doubled #1156179
    Nico
    Member

    This reply is private.

    in reply to: Compatibility Issue #1156178
    Nico
    Member

    This reply is private.

    in reply to: Single Event/Date Imported Creates 2 Events Over 2 Days #1156042
    Nico
    Member

    This reply is private.

    Nico
    Member

    Hi there John,

    Thanks for getting in touch with us and sorry to hear about the inconveniences on your install πŸ™

    We’ve heard of different type of performance issue, but there’s no big issue we are aware of at the time. Can you please take a look at this article covering the basics of performance in our products?

    Do you have many events? Is the site on shared hosting account? Can you identify is this started happening after an update was released?

    Also, please note we do not provide support in the pre-sales forum, but of course I want to point you in the right direction to solve this.

    Best,
    Nico

    in reply to: Titles in list format are too small #1156036
    Nico
    Member

    Hi there @tribeavp,

    Thanks for getting in touch with us and sorry to hear about this change in your site. I cannot recall the update you mention (maybe it was a theme update?), but this sounds like something that could totally have happened and I’m missing it πŸ˜‰

    You can use a CSS snippet to modify this, I’m not sure how it looked before but I’m guessing the title was big and bold! Paste the code below in your theme’s (or child theme’s) stylesheet file, or via Simple Custom CSS plugin:

    /* Make list view title bigger */
    .tribe-events-list-event-title a {
    font-size: 1.5em;
    font-weight: bold;
    }

    Please let me know if this works for you,
    Best,
    Nico

    in reply to: EventBrite Tickets #1156028
    Nico
    Member

    Hi George,

    Thanks for reaching out to us and for yot interest in our plugins πŸ™‚

    EventBrite tickets add-on implements the tickets form from EventBrite.com and in fact the checkout and payment options are managed in their platform not in ours.

    We have a different add-on called Event Tickets Plus which lets you create tickets for your events created with The Events Calendar (it also enables you to add tickets to other post types) and one option for the Checkout is WooCommerce.

    Please let me know if this answers your question,
    Best,
    Nico

    in reply to: BUG: Wrong Start time and now autoupdate #1155964
    Nico
    Member

    This reply is private.

    in reply to: How to include into the ticket the end date of t #1155955
    Nico
    Member

    Hi there,

    I’m closing this tickets as it’s a duplicate of https://theeventscalendar.com/support/forums/topic/how-to-show-the-ticket-sales-end-date-into-the-event/, let’s continue the conversation there.

    Best,
    Nico

    in reply to: How to show the ticket sales end date into the event. #1155954
    Nico
    Member

    Hi there Gergana,

    Thanks for getting in touch!

    Sure this is possible with a template override of the tickets form (the themer’s guide has more info on that). Can you please tell me which type of tickets you are offering (RSVP, Woo, etc?)? This way I can guide you through the process.

    Best,
    Nico

    in reply to: Facebook Import tab not showing all events from a FB page #1155953
    Nico
    Member

    Hi there Sean,

    Thanks for getting in touch with us! I don’t think there has been a recent change in the codebase, the actual product version is 4.2 release 06/08/2016.

    I think the Facebook API might be restricting those events from being imported. As the Facebook add-on page states: “Please also note: You may not be able to import events that Facebook deems adult in nature, including breweries, bars, night clubs, and adult entertainment. The Facebook API dictates that only public, unrestricted events are importable at this time.”.

    Do you think this might be the case?

    Please let me know about it,
    Best,
    Nico

    in reply to: Filter by Category and Tag #1155847
    Nico
    Member

    I get you now Evy, thanks for clarifying πŸ™‚

    Try adding this snippet to your theme’s (or child theme’s) functions.php file:

    /* Tribe, change tax query relation to AND instead of OR */
    function tribe_list_widget_tax_query_relation ( $args ) {

    // bail if no relation is no tax query
    if ( !isset( $args['tax_query'] ) ) return $args;

    $args['tax_query']['relation'] = 'AND';

    return $args;
    }
    add_filter ( 'tribe_events_list_widget_query_args', 'tribe_list_widget_tax_query_relation', 100 );

    Please let me know if this works for you,
    Best,
    Nico

    Nico
    Member

    Wooot! Stocked to hear it works now πŸ™‚

    I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Past events — how to exclude them #1155839
    Nico
    Member

    Thanks for following up Dave, I get you now πŸ™‚

    Can you try with this snippet (from a past thread):

    /* Tribe hide past events in the frontend */

    add_filter('tribe_events_pre_get_posts', 'filter_tribe_all_occurences', 100);

    function filter_tribe_all_occurences ($wp_query) {
    if ( !is_admin() ) {
    $new_meta = array();
    $today = new DateTime();

    // Join with existing meta_query
    if(is_array($wp_query->meta_query)) {
    $new_meta = $wp_query->meta_query;
    }

    // Add new meta_query, select events ending from now forward
    $new_meta[] = array(
    'key' => '_EventEndDate',
    'type' => 'DATETIME',
    'compare' => '>=',
    'value' => $today->format('Y-m-d H:i:s')
    );

    $wp_query->set( 'meta_query', $new_meta );
    }
    return $wp_query;
    }

    Please let me know if it works for you,
    Best,
    Nico

    in reply to: Google Map and Map links #1155828
    Nico
    Member

    Hey Glad to hear this is working with your theme Stuart πŸ™‚

    I find it rather strange that it doesn’t work on the default theme 2016. But if it’s working with your theme, then I guess we are good on that point.

    To modify the place this is showing you’ll need to create a template override of the file: [avada-theme]/tribe-events/list/single-event.php in the child theme. Instead of using the action to fire this function you’ll have to add the function call in the template. So remove the add action line from the snippet:

    /* Tribe, show map in list view */
    function tribe_print_map_in_list_view ( ) {

    // bail if not in list view
    if ( !class_exists('Tribe__Events__Embedded_Maps') || !function_exists('tribe_is_list_view') || !tribe_is_list_view() ) return false;

    $maps = Tribe__Events__Embedded_Maps::instance();
    // params below are: $post_id, $width, $height, $force_load, feel free to change the width and height params
    echo $maps->get_map( null, null, null, false );

    }

    And once you have the theme override in place in your child theme, just place a call to this function were you want this to show. For example, this a piece of /list/single-event.php:

    <!-- Event Meta -->
    <?php do_action( 'tribe_events_before_the_meta' ) ?>
    <div class="tribe-events-event-meta">
    <?php if ( function_exists('tribe_print_map_in_list_view') ) tribe_print_map_in_list_view(); ?>

    Please let me know if this helps out,
    Best,
    Nico

Viewing 15 posts - 2,776 through 2,790 (of 6,506 total)