[Nico]

This reply is private.

[Nico]

Thanks for following up! Glad to hear most issues are solved 🙂

I’ll be looking into those remaining tomorrow, sorry for the delay.

Best,
Nico

[Nico]

Hi there Gergana,

Sorry for the delay in my reply. We don’t work on weekends so generally Mondays are quite busy!

So first thing to do is create a template override (check our themer’s guide if you are not sure about this) of the file: wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php.

Once the copy of the file is placed on wp-content/themes/your_theme/tribe-events/wootickets/tickets.php, add the following code at line 98:

...
echo '<td class="tickets_description">';
echo $ticket->description;

// print the sales end date if it's defined
if ( !empty($ticket->end_date) ) echo '<br>Sales end: ' . $ticket->end_date;

echo '</td>';
...


This will print the end sales date in the description column if it’s defined. It’s just a basic sample and you’ll probably need to customize it a bit to suit your needs.

Please give a try and let me know if it works for you,
Best,
Nico

[Nico]

Hey Ken,

Thanks for the follow-up!

Haven’t updated. It will be very helpful if u suggest an alternative to mitigate the problem of erroneous ticket id generated, for example (temporarily block tickets, edit the ticket# and resend tickets closer to the event)

I would start by trying a different SMPT plugin (WP Mail SMPT, Easy WP SMTP, WP Mail Bank, etc). Not sure if by temporarily block tickets refers to preventing the tickets email from being sent, if that’s the case you can do so by adding the following snippet to the theme’s (or child theme’s) functions.php file:

/* Tribe, prevent woo tickets email to be sent */
add_filter( 'wootickets-tickets-email-enabled', '__return_false' );

Please note this will stop the tickets email even if you manually trigger it from the order screen.

And is it possible to send e-mails without an SMTP plugin? Please advise if you are aware of configuration for the same.

Yes, you should be able to send emails without any extra configuration. WordPress handles this by default. You might need to contact your hosting provider if this is not working out of the box.

Please let me know about it,
Best,
Nico

[Nico]

Hi there Riccardo,

Thanks for getting in touch with us! Sorry to hear about this issue, as George stated a while back in the related thread we still don’t fully support PHP 7.

I’ll touch base with my manager on this tomorrow and will let you know what’s our plan for supporting PHP 7. I’m aware some issues with PHP 7 have already been ironed out, but I couldn’t find this one logged, so I went a head an created a new bug ticket for this.

I’ll give you a heads-up on this tomorrow,
Best,
Nico

PS: Also, if the site is going to production in 3 days I totally NOT recommend doing so with PHP 7. Although we might be able to find a quick workaround for this issue, some others might pop-up!

[Nico]

Hi there Cory,

Thanks for getting in touch and sorry to hear about this issue affecting your form. I’ll help you getting this right once again!

First of all (if you didn’t try it already) can you please switch to a default theme like Tweenty Sixteen? This will let us see if there’s any snippet in your site theme’s functions.php file or theme styles affecting this.

If you have already test this and no difference is shown, then please send me the link to the form in your site (if you have a staging site event better) in a private reply. If I need to be logged in please provide a new user/pass I can use to view the form (I won’t log in to the WP dashboard, nor make any changes to the site) maybe I can find something there.

Thanks,
Nico

[Nico]

Howdy Hans,

Welcome to our support forums and thanks for reaching out to us!

I could reproduce this on my end, and inspecting the code I see where the issue is coming from. We are using the WordPress function get_term_link to get the taxonomy link, and in the case of tags, that’s a default WP taxonomy which URL is /tag/eventtag as opposed to event categories which are a taxonomy we create and which URL is events/cetrgory/eventcat.

This snippet should make it right for now, please paste it in theme’s (or child theme’s) functions.php file:

/* Tribe, append 'events' to default tag link in List Widget view all link */
function tribe_fix_tag_all_link ( $link ) {

// search for 'tag' in link
$pos = strrpos($link, 'tag');

// bail if no 'tag' in link
if ($pos === false) return $link;

// add events slug to the tag link
return str_replace('tag', 'events/tag', $link);

}

add_filter ( 'tribe_events_get_list_widget_view_all_link', 'tribe_fix_tag_all_link' );


Let me know if it fixes the issue,
Best,
Nico

[Nico]

Howdy Colin,

Welcome to our support forums and thanks for reaching out to us!

First of all, can you please let me know which version of the plugins you are using? I found a related bug in our backlog, which fix was released not long ago, so I’m wondering if you are running an outdated version of the plugin in your site.

If that’s not the case, then please send me the URL where I can see this in your site. I’ll take a look and note which styles/scripts are getting into non-tribe pages and try to reproduce the issue on my local test site, to see if it’s actually a legit bug.

Please let me know about it,
Best,
Nico

[Nico]

Hi there A.Aziz,
Welcome to our support forums and thanks for reaching out to us. I’ll help you getting this right!

Can you please try the following steps, re-checking if the view shows after each one:

• Try re-saving permalinks in WP-Admin > Settings > Permalinks > Save Changes
• Go to WP-Admin > Events > Settings > Display > Save Changes
• Go to WP-Admin > Events > Settings > Display > Enable event views un uncheck all views but List View, and make sure it’s set as default view as well. Check on the front-end if this view is working. Then go back to display settings, enable all views, save changes and re-check if it’s working.

If none of the above works, then try re-installing PRO. You won’t lose any date when deleting the plugin folder and adding the newly downloaded copy.

Please let me know about this,
Best,
Nico

[Nico]

Hi there Steve,

Thanks for getting in touch with us and for your interest in our products!

Unfortunately we still don’t have a confirmed date for this feature to be included in our plugins. The plan was to release it in 4.3 (next major release coming out soon), but it was delayed due to time constrains. Honestly it’s a pretty complex feature and we really look forward to have that working, but it’s not so easy to fit in the schedule. Now the feature is scoped for version 4.4 coming out before the end of the year (November probably) but I cannot assure it will get included in that version, as I just stated it’s a complex feature to deliver. Take a look at our release schedule to get a better sense about maintenance vs feature releases → https://theeventscalendar.com/release-schedule/

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

You are welcome Eliu!

To make The Events Calendar show in Spanish you just need to change the site language to Español, and that’s it. You can do so in WP-Admin > Settings > General > Site Language.

Please let me know if this works for your site,
Best,
Nico

[Nico]

Hey! Thanks for the heads-up Thomas, stocked to hear the fix works for you 🙂

Also, thanks for reporting this glitch. It’s now logged and will be fixed in an upcoming maintenance release (although there’s no scheduled date for this to be out).

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Hope you have a great week,
Nico

[Nico]

Thanks for following up Richard!

The problem with Ticket Sales Plus is it doesn’t provide for situations where Meetup events are driving the sales.

Sure, I guess it depends on each project business model. At least you now know it’s possible to sell your own tickets directly 😉

Your aggregate plugin is a month away and you didn’t mention Meetup being one of the systems it works with.

Sorry if I missed it but it cover Meetup events as well!

I also want to let people who look at my calendar to know at least that the initial way in is A Meetup or through Eventbrite when it is. So, will there be a way on the calendar to tell people where they can buy tickets with a link to the Meetup or Eventbrite URL.

When you create a new import, you can assign a category to the imported events. You can have a Meetup and a EventBrite category so the event source is easily recognized.

So, is there a place, like in a FB product page, that can say “Buy Tickets” and allows me to include a URL? This Meetup and Eventbrite information will also be very important for me in terms of tracking my customer contact info.

In the case of EventBrite tickets the tickets form will be shown in the event, so folks will be able to select tickets from the event page itself. You can replace this with a ‘Buy Tickets’ link if you prefer, some custom code will be needed for that but that’s something we can help you with in our premium forums. The same goes for Meetup imported events, you can show the buy tickets button with a simple snippet that generate a ‘Buy Tickets’ button linking to the Meetup event URL.

Please let me know about if you still have any questions,
Best,
Nico

[Nico]

You are welcome Nic! Glad to hear you are in a better spot now 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Nico]

Woot! Glad to hear this is working now!

Thanks for the compliment Evan 😉

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Hope you have a great week,
Nico

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