Nico

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Viewing 15 posts - 2,716 through 2,730 (of 6,506 total)
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  • in reply to: Compatibility Issue #1158375
    Nico
    Member

    Hey! Thanks so much for the compliment ๐Ÿ™‚

    I’m super stocked to hear we could sort this out! Hopefully the solution was quite simple indeed!

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best of luck with your project,
    Nico

    in reply to: Google Map and Map links #1158351
    Nico
    Member

    This reply is private.

    in reply to: Downgrade to 4.2.3? #1158191
    Nico
    Member

    Howdy April,

    Welcome to our support forums and thanks for reaching out to us! Sorry to hear your site is also being affected by this bug ๐Ÿ™

    We changed you license start date, so you can now download previous versions of iCal importer (this won’t affect your license expiry date). Anyway please note that we are releasing a maintenance release (4.2.6) later today (if everything goes as planned), which includes a fix for this issue. So depending on your urgency you might want to wait until 4.2.6 is released. I also linked this thread with the bug report so you will get a heads up when the fix is out.

    Sorry for the hassle this bug might caused,
    Best,
    Nico

    in reply to: ECP changes sort order of other posts #1158182
    Nico
    Member

    Hi there Mark,

    Thanks for getting in touch and sorry to hear about this conflict ๐Ÿ™

    Can you please send me a copy of the WP Post PRO plugin (in a private reply)? So I can take a look at this on my test site. Also please let me know how you are using it so I can reproduce the issue as you are seeing it.

    Thanks,
    Nico

    Nico
    Member

    Hey Daniel,

    Thanks for the kind words about our products and support service and for letting us know you could resolve the issue ๐Ÿ™‚

    And thanks for posting the solution!

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Export from The Events Calendar to Events Manager or CSV #1158173
    Nico
    Member

    Hi there Laura,

    Thanks for getting in touch with us, and sorry to hear you are moving away from our products ๐Ÿ™

    To export events data you can use default WordPress Export tool as explained in this article โ†’ Using WordPress Export Tools to Migrate Events Content. You can also a third party plugin like WP CSV to do this.

    I’m not familiarized with Events Manager plugin, so not sure which importing methods they have available.

    Please let me know if I can be of further help,
    Best,
    Nico

    PS: if you want to give us some feedback on why you chose to switch event plugins I’d appreciate.

    Nico
    Member

    No worries on the delay Tac!

    Just replace the tribe_inject_phone_column function for this new one:

    function tribe_inject_phone_column ( $columns ) {

    // bail if no tickets column present
    if ( !array_key_exists('ticket', $columns) ) return $columns;

    return array_merge( array_slice ( $columns , 0, 5 ), array('phone' => 'Purchaser Phone' ), array_slice ( $columns , 5 ) );

    }

    This should place ‘Purchaser Phone’ right after ‘Purchaser Email’ column. Give it a try and let me know,
    Best,
    Nico

    Nico
    Member

    Hey @sparxoo!

    Sorry for the delay in my reply! I find this rather strange actually.

    Can you please share your system information with me so I can check if everything looks right on that end? You can do so in a private reply. Or just note which versions of the plugins you are using in the site.

    If you are using latest versions, then please follow the steps described in our Testing for conflicts guide. This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

    Thanks,
    Nico

    in reply to: translation issues #1157885
    Nico
    Member

    Thanks for the patience Amir!

    So, the issues now are:

    When I chose the โ€œmonthโ€ view I get an error in the text as shown in the image

    I’m not seeing this error when I switch my site language to Hebrew and navigate to month view โ†’ https://cloudup.com/cNUUfdZ5cn4

    Another place where I get the error (ืฉื’ื•ื™) is the image view

    Not getting the image error either โ†’ https://cloudup.com/cVB7EGeIVc3

    Couldn’t find how to translate this string: ‘Share this story, Choose your platform’

    The cited string is not part of our plugins, that’s the reason you are not finding it!

    Can you please try switching to a default WordPress theme like Tweenty Sixteen and see if the issues are present there as well? Regarding the translations, have you added custom translations to the files or you just downloaded and pasted the translations files from our translation site?

    Thanks,
    Nico

    in reply to: Past events — how to exclude them #1157883
    Nico
    Member

    This reply is private.

    in reply to: Compatibility Issue #1157873
    Nico
    Member

    This reply is private.

    in reply to: Add a button to the event template #1157867
    Nico
    Member

    Thanks for following up Christine, and for testing this out in 2016 theme! Knowing that the snippet work with the default theme is a step forward to getting this solved ๐Ÿ™‚

    Can you try this modified version of the snippet with your theme?


    /* Tribe, insert event website ask enrol link before event content */
    function tribe_enrol_link ( ){
    echo 'TILMELD';
    }

    add_action( 'tribe_events_single_event_before_the_content', 'tribe_enrol_link');

    Hopefully this will help us narrow down what part of the snippet is not working as expected,
    Thanks,
    Nico

    in reply to: Widget HTML CODE #1157862
    Nico
    Member

    Hey Eliu,

    Thanks for confirming! Stocked to hear you could solve the language issue ๐Ÿ™‚

    Iโ€™ll go ahead and close out this thread, but if you need help with anything else please donโ€™t hesitate to create a new one and we will be happy to assist you.

    Best,
    Nico

    in reply to: Fatal error accessing admin with PHP7 #1157859
    Nico
    Member

    Hey Riccardo,

    Just wanted to give you a heads-up on this issue. We were unable to reproduce the fatal in three different servers using PHP 7 and 7.0.10, so we are not sure about the issue ๐Ÿ™

    Also, I was informed we are supporting PHP 7 and will try to fix any issues that come up, like we do with other bugs!

    Can you please try to reproduce this in another PHP 7 server? Maybe a local one?

    Thanks,
    Nico

    in reply to: Compatibility Issue #1157371
    Nico
    Member

    This reply is private.

Viewing 15 posts - 2,716 through 2,730 (of 6,506 total)