[Nico]

Hi there Michael,

Thanks for getting in touch!

Our plugins don’t support tickets for recurring events yet. This is a planned feature which we hope to be included before the end of the year (in release 4.4), but it something that won’t work for now. The only workaround available now is to break events from the recurrence series and adding the tickets manually to each one.

I’m sorry for the hassle this might cause 🙁

Also, if you think this is a show-stopper for your project you can request a full refund within 30 days of the purchase. For more information take a look at our refund policy.

Please let me know if there’s anything else I can help you with,
Best,
Nico

[Nico]

Hi there Brandon,

Thanks for reaching out to us!

The ‘Events Category’ taxonomy name is tribe_events_cat. It’s defined in the Main class of the core plugin (wp-content/plugins/the-events-calendar/src/Tribe/Main.php L 30).

Not sure what you are trying to achieve but please note that you can embed widgets via shortcode passing an events category parameter. Using a page as a placeholder for this might work. Also linking to the event category page works for some cases → http://sitename/events/category/cat-slug.

Please let me know if the above answers your question,
Best,
Nico

[Nico]

Hi there Rodrigo,

Thanks for reaching out to us!

I guess you could set up a cron job to take care of this, using wp_schedule_event is an option. Querying all events and using the WordPress function wp_delete_post could work, although if you have hundred of events you might want to be careful with performance issues. For example, maybe past events don’t need to be deleted, this will surely reduce the load.

If you are looking to mass delete the events from the WordPress interface then I’d recommend Bulk Delete plugin. I’m not sure about it but the plugin might have an API you can use instead of programming your own ‘reset events’ function.

One last thing, in any method you choose be sure to delete the event meta data as well!

Hope this helps you out,
Best,
Nico

[Nico]

Hola Jaime, como estas?

Gracias por ponerte en contacto con nosotros!

Para que el plugin se muestre en Español lo único que deberías hacer es cambiar el idioma de WordPress (WP-Admin > Settings > General > Site Language). Una vez que el idioma del sitio fue cambiado el calendario se mostrara en el mismo idioma.

Estaba echando un vistazo al sitio y al parecer lo pudiste hacer funcionar 🙂

Saludos,
Nico

[Nico]

This reply is private.

[Nico]

Hi Francisco,

Thanks for getting in touch with us and sorry to hear about this issue 🙁

We are currently having some issues with the validation server, our developers are working hard to find a solution and hopefully this should be back working as usual in the next few hours.

Can you please try again tomorrow and let me know if the validation worked? Also please note that this won’t affect how the plugin works on your site.

Best,
Nico

[Nico]

Hi there Sarah,

Thanks for reaching out to us on this! I’ll try to help you with some ideas 🙂

Can you please elaborate a bit more on this? Do you want to charge user to post or do you want to add a ‘premium level’ posting? Are you willing to do some manual work or will this be massiva and there’s no room for that?

Please let me know about it and I’ll try to point you in the right direction,
Best,
Nico

[Nico]

Hey Rui,

Thanks for getting in touch with us and for you interest in our products 🙂

when I see the Week calendar on mobile – https://gyazo.com/b2ac366eeccf3be2ff049e73f1b68759 – we don’t see the year. can this be added/changed?

I’m not sure what you mean, Can you please clarify where you are not seeing the year?

if, on the same view, we enter on an event and click on “« All Events” to go back to events list the “Week” filter we place will not be “saved” and we need to select it again. can we make this a default view?

Yes, you can set the default view in WP-Admin > Events > Settings > Display. The ‘All Events’ link will always link to the default view for events.

I’m curious about one thing, Week view is part of Events Calendar PRO. DO you hold a license for this plugin? If that’s the case then you can post a thread in our premium forums instead of the pre-sales one.

Please let me know about it,
Best,
Nico

[Nico]

Hi there @Maksem,

Thanks for getting in touch with us! I’ll help you here…

The ‘WC_Product’ is a WooCommerce Class, Are you using WooCommerce as the e-commerce framework in your site? It would be great if you could share your system information with me so I can check your site setup.

Also, Can you please follow the steps described in our Testing for conflicts guide? This way we can see if this is a problem in our plugin or a conflict with the theme or other installed plugins.

Thanks,
Nico

[Nico]

Hi there Mr. Peri,

Thanks for getting in touch with us!

Hopefully this is possible by using Global Stock, we have a knowledge base covering this feature here → Making tickets. Check that out and let me know if it helps you out.

Best,
Nico

PS: also, I noticed you submitted several Afrikaans translations recently, right?

[Nico]

Hi there Joseph,

Thanks for getting in touch with us!

Unfortunately there’s no such widget to achieve what you are looking for, but this is surely possible with a bit of custom code. You can create a ‘form’ with a date field, and once the date is selected make a redirect with the following structure → http://[sitename]/%5Bevents-slug%5D/%5Bselected-date%5D/. For example → http://site.com/events/2016-09-16/.

Please let me know if this helps,
Best,
Nico

[Nico]

Hi there Greig,

Thanks for getting in touch with us!

The events bar is being included in the file wp-content/plugins/the-events-calendar/src/views/list.php, not sure what you are trying to achieve but you can create a template override of that file and remove the inclusion of the modules/bar.php and place it in a template override of the file list/content.php. I’m mostly sure the events bar should work in the same way.

Can you please let me know what you are trying to achieve? Maybe that helps me help you better 🙂

Best,
Nico

[Nico]

Hi there Brian,

Thanks for getting in touch!

I just tried this locally in Spanish and it’s correctly translating the date picker for me. It was also translated to German, which I guess is the language you are using?

Please let me know which is the language set in your site and if you are using a multilingual/translations related plugin,
Best,
Nico

[Nico]

Hi there Tilde,

Thanks for getting in touch with us! I’ll help you here…

Can you please let me know which language are you using in your site? I’ll try to reproduce this in my local install and hence find a fix.

Also, I see you marked that this was tested with default theme and no other plugins active. Did you notice any difference?

Thanks,
Nico

[Nico]

Thanks for following up Colin!

Yeap, I can see some styles getting in the homepage unexpectedly and I could reproduce this in my local install as well. I will re-open the bug ticket and add the styles that are still loading even when the page is not display an event view or any event related widget.

One last question, I’m seeing just stylesheets. Is this correct? The title suggests there are also JS scripts but I’m not seeing them.

Best,
Nico

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