[Nico]

Howdy Ed,

Welcome to our support forums and thanks for reaching out to us! Sorry to hear about this issue, hopefully we’ll get this right soon 🙂

Can you please go to WP-Admin > Events > Help > Event Aggregator System Status and check the values for Current usage, Server Connection and Scheduler Status? If you find it easier just send a screenshot of that section!

Hopefully this information will allow us to see if it’s an issue with WP Cron, the server connection or the imports limit!

Please let me know about it,
Best,
Nico

[Nico]

Hi there @nucleostudio,

Thanks for getting in touch with us and sorry to hear about this issue 🙁

Let me start by saying I couldn’t related this to any logged bug. Of course this doesn’t mean the bug is not legit, but it will require some troubleshooting to settle if there’s something wrong or not with the plugin.

Can you please send over the Google Calendar feed address (you can mark your reply as private so it doesn’t get publicly visible) and tell me which is the event giving you trouble? Also, are you doing a one-time import or an scheduled one? Are you importing from the URL or downloading the ics file and uploading it to the media library? Please let me know about these questions, and I’ll try to reproduce the error in my local install and give you heads-up about my findings!

Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey Bobbie,

Thanks for getting in touch with us and sorry to hear about this issue 🙁

Can you please send the CSV file you are using so I can give this a try in my local site? Also, have you tried adding an ‘End date’ column (maybe that column values are the same as start date) maybe that’s getting in the way here for some reason.

Please let me know about it,
Best,
Nico

PS: you can mark your reply as private if you don’t want the CSV file to be publicly visible.

[Nico]

Hey Rodrigo,

Thanks for the patience on this! It seems like scheduled CSV imports or CSV imports via a URL wouldn’t be super straightforward as a snippet. However, if you have a way to automate getting CSV files added to the Media Library of the site, then programmatically kicking off the CSV import may be doable. Do you think that’s possible?

Please let me know about it,
Best,
Nico

PS: take a look at this article on cron jobs → https://tommcfarlin.com/wordpress-cron-jobs/

[Nico]

This reply is private.

[Nico]

This reply is private.

[Nico]

Hey Matthias,

Thanks for reaching out to us on this! Sorry to hear about this conflict and I’m sorry to say we generally cannot do much in these cases 🙁

I’m taking a look into our plugin code where the error is coming from but I don’t see anything obvious that might be causing the issue.

Can you please reach out to the plugin developers and ask them about this issue? I can provide help from our side but I’m not sure at all what their plugin is doing on top of WooCommerce. Also, I couldn’t find a product page in English for German Market plugin. From out side, what Event Ticket Plus does is create a Woo product and links it with the event. Once the purchase is made the tickets are generated and sent via email. This part of the process seems to be the one failing.

Please let me know if Merketpress folks know something about it,
Best,
Nico

[Nico]

This reply is private.

[Nico]

Hey Dan,

Thanks for chiming in! Can you please send a link to your website where I can see this? Also, what specifically are you trying to do?

Best,
Nico

[Nico]

Hey Jon,

Just wanted to send you a quick heads-up! Brian told me this seemed to be a great workaround, but that the main dev of the EventBrite plugin should review this in-depth! he is currently a bit busy but will probably will take a look in the next few days.

Best,
Nico

[Nico]

Thanks for following up Adulis!

Pasting the following code in your theme’s (or child theme’s) functions.php file will add ‘post’ categories to the Events Post Type:

/* Tribe, add support for post categories */
function change_event_type_args ( $args ) {

$args['taxonomies'][] = 'category';
return $args;
}

add_filter('tribe_events_register_event_type_args', 'change_event_type_args');


Please let me know if this works for you,
Best,
Nico

[Nico]

Thanks for confirming April!

In my opinion it might be better to use tags to exclude events. Just paste the snippet below in your theme’s (or child theme’s) functions.php file and it should do the trick:

/* Tribe, exclude tag from ical feed */
function tribe_filter_ical_feed ( $query ) {

if ( !isset( $_GET['ical'] ) ) {
remove_action ( 'pre_get_posts', 'tribe_filter_ical_feed' );
return;
}

// use your tag_id/s
$query->set('tag__not_in', array(99) );

}

add_action ( 'pre_get_posts', 'tribe_filter_ical_feed' );


Please let me know if this works for you,
Best,
Nico

[Nico]

Thanks for following up Kris! Great catch btw 😉

I’ve asked the QA team to review this. We have 2 bugs related to PHP 7, one for FilterBar and one for Advanced Post Manager, no bugs for PRO related to PHP 7.

I’ll get back to you when I have more info on this!

Best,
Nico

[Nico]

Glad to hear Bradley 🙂

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

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