Google Calendar import event running over multiple days

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  • October 24, 2016 at 10:31 pm #1182297
    nucleostudio
    Participant

    Hi,

    We have just purchased the Event Aggregator add-on, which has pulled all information from a Google Calendar perfectly across into our WordPress website, BUT I have noticed that when we have events running over multiple days, it enters the first record, but doesn’t continue across all of the days.

    Do you know how we can get the event to span across multiple days?

    October 25, 2016 at 4:38 pm #1182865
    Nico
    Member

    Hi there @nucleostudio,

    Thanks for getting in touch with us and sorry to hear about this issue 🙁

    Let me start by saying I couldn’t related this to any logged bug. Of course this doesn’t mean the bug is not legit, but it will require some troubleshooting to settle if there’s something wrong or not with the plugin.

    Can you please send over the Google Calendar feed address (you can mark your reply as private so it doesn’t get publicly visible) and tell me which is the event giving you trouble? Also, are you doing a one-time import or an scheduled one? Are you importing from the URL or downloading the ics file and uploading it to the media library? Please let me know about these questions, and I’ll try to reproduce the error in my local install and give you heads-up about my findings!

    Best,
    Nico

    October 25, 2016 at 7:02 pm #1182921
    nucleostudio
    Participant

    This reply is private.

    October 31, 2016 at 10:53 pm #1185639
    Nico
    Member

    This reply is private.

    December 8, 2016 at 1:59 pm #1203509
    George
    Participant

    This reply is private.

    December 13, 2016 at 9:27 am #1205384
    George
    Participant

    This reply is private.

    December 18, 2016 at 7:08 am #1207507
    Nico
    Member

    Hi there,

    Just wanted to inform that the fix for this issue has been finally pushed to the Event Aggregator server! There’s no need to update the plugins, although I recommend using the latest version of The Events Calendar.

    Thanks so much for the patience while we worked on this 🙂

    Please let us know if this is working as expected for you,
    Best,
    Nico

    January 9, 2017 at 8:35 am #1215128
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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