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Hi Patrick,
Sorry to hear about the issue you are having – we’ve dug a little deeper since the first gist we offered and came up with a little more info.
We’ve isolated some of these issue being to the fact that the theme does not support the body_class(); function (for more info: http://codex.wordpress.org/Function_Reference/body_class) . Try opening up your header.php file and see if this is in there:
<body <?php body_class(); ?>>
If not I’d add it and see how the calendar works at this point. Would you like to give it a go and let us know if it worked?
Neill
Hi Robert,
Sorry to hear about the issue you are having – We have noticed this on a few other users site, but so far its been isolated to just a few types of themes.
We’ve isolated some of these issue being to the fact that the theme does not support the body_class(); function (for more info: http://codex.wordpress.org/Function_Reference/body_class) . Try opening up your header.php file and see if this is in there:
<body <?php body_class(); ?>>
If not I’d add it and see how the calendar works at this point.
You think this will work for you? Would you like to give it a go and let us know if it worked?
Neill
Hi Yvette,
I’m going to close this one out since we haven’t heard back in a few weeks, but feel free to open this up again if you still have any issues.
Neill
Hi Memco,
Great to here! Glad we were able to sort you out. Feel free to start a new thread if you have any other issue.
Neill
Hi memco – when you changed the slugs – can you confirm that you also refreshed the permalinks – by visiting this page: Setting -> permalinks: http://d.pr/i/xnrH
Thanks for the update.
Yes we certainly would be interested in taking a look at your solution when its live and seeing if we can give a few pointers.
In the mean time I’m sure you’ve seen this but just in case we have quite a few tutorial for themers here: https://theeventscalendar.com/the-events-calendar-for-wordpress-tutorials/
I’m going to close out this ticket for now, but feel free to open a new one if you run in to any more issues, or when the site is live.
Thanks
Neill
Hi Klara,
First off, thanks you to snorton for throwing in his reply above and helping out. It looks like this may have resolved the issue.
I’m going to close this ticket out as it looks like you selected the above reply as a solution. If there is anything else we can do then please feel free to start a new thread and we’ll be happy to help.
Neill
Now you should be able to visit the Permalinks page and refresh them and that should take care of that issue. Let me know if it doesn’t work
Neill
Hey!
Sorry that your event has passed and that we didn’t figure it out in time – but I think we may have it solved – just to confirm (and make sure this doesn’t occur again) can you tell me what your values for “Events URL slug” and “Single event URL slug” are?
For your reference this is what ours look like: http://d.pr/i/d9IP
Neill
Hi There,
I’m going to close this thread for now – but feel free to open and new one if you still need help with this or any other issue. We’ll be happy to jump in and assist 🙂
Neill
Hi there,
I’m going to assume all is set here, but feel free to open a new thread if you still need assitance, we’ll be happy to help!
Neill
Hi Klara,
I did dig a little deeper and specifically with the example you provided above
I can see what you are saying here, but I think if I’m reading this correctly it proves a little clearer that there is indeed something going wrong with the theme, and not the plugin – When you first load the page you get that view that is all over the place. When you click on “next” you are invoking an AJAX control – AJAX grabs the info for the next page without actually reloading the page – so the new view is 100% handled by our plugin without having to reload the theme part of the page. Now that the AJAX from our plugin is taking the lead it organizes the info correctly, as it doesn’t pass this data through the afore mentioned formatting functions.
This is a very top level description of what is going on in this case, but should give you an idea of how it works.
I really think that the theme authors are best suited for this question – as my knowledge is based just around the plugin and supporting its features. I hope you see this for what it is, and not a shift in blame – we just don’t have the scope or tools to fix issues with themes or adapt the way they work.
Hope this all makes sense and feel free to copy this thread on your support query to the authors of Karma, it might provide them some background and get them to a suggestion a little quicker for you.
Neill
Hi There,
I’m going to assume that you are all set here. If not please feel free to open a new thread with some of the info we were looking for above and we’ll be able to look into this for you.
I’ll close this ticket out for now.
Thanks
Neill
