photo overview 1 column instead of 3 and other lay-out issues

[klara]

Hi there,

i have some problems with the lay-out of the overview page and events pages.
i encounter the following:
** in photo view for the overview page, i get one column instead of 3 and the sharing buttons show. When I click ‘next events’, and then back through ‘previous events’, I get a beautiful 3 column overview without sharing buttons
** in list view I get an incredible amount of blank lines before and below my titles, and also the sharing buttons. Again, this is solved when I click ‘previous events’ and then ‘next events’ buttons
** in list view the standard ‘find out more>>’ button is added perfectly, but in photo and popup in month view it is missing
** the right top box where i can choose which view to take, only shows the current option (so when I am in photio, it only shows photo, and guests do not know there are other options to choose). the layout of the box is terrible
** in the overview page the sidebar does not show.
** the search bar lay-out shows up so terrible, spreading out over 3 lines, I had to remove it
** the mini calendar widget is too wide for my sidebar, and cut off halfway friday
** on the events pages, under the title it shows the titles of previous and next events. this is confusing as it looks like a subtitle, how do I remove it?

I use the Karma theme.

I hope you can solve these, it will get me going with your calendar.
Thank you, Klara

[Neill]

Hi Klara – sorry to see that you are having a few issues with the plugin.

Can you give me a little background before we delve into the issues? Firstly, can you tell me if these issues are as a result of the recent upgrade? Did the events calendar work correctly on your site before.

Also I’d need you to check real quick to see if any plugins are creating a conflict and causing any issues somewhere along the line. Best way to check that is to deactivate them all and see what the events page looks like at that point. If you find it fixes some of the issues, be sure to make a note and then reactivate the plugins one at a time to see which one might be causing the issue.

My initial thought is that the issue might very well be with the theme – but it would be good to rule out any foul play with the plugins first.

Another step to take is take a look at the Event Calendar Display Settings here: http://d.pr/i/SV0R – You may have a few more templates to choose from then in this screenshot (this screenshot was taken with the 2013 theme), and if so maybe try a few different templates to see if they make any difference.

Let me know what you find after taking a few of those steps and we’ll see if we can dig a little deeper at that point.

[Neill]

Hi Klara,

Just wanted to touch base and see if you are sorted here? If you still need out help just let us know and maybe give us a little feedback on the info I touched on in the last reply.

Thanks

Neill

[klara]

Hi, thanks for checking in. i needed to find some time to deactivate and activate. i did as told, and as expected even with all plugins deactivated the samen problems arise.
i did try out all the templates, this one was the least worst- but still having quite some troubles, as said.
the issue was already there before I updated and before I upgraded to pro. I had hoped that pro would solve it, that was the main reason for buying it.

another issue i discovered, was that when I make recurring events, one event only shows up in the overview page, and this does not link to the event but to the homepage. again, this solves when i use the trick to go to ‘next page’ and then to ‘previous page’.

hope your digging deep will solve things!
xx Klara

[Neill]

Hi Klara –

I think the best thing to do at this point is to take make sure we split up that new issue so that it gets the attention it needs. Would you mind posting that one separately.

As for the layout issues, it seems that we may have had some issues with the Karma theme from other users. Unfortunately your particular theme from our experience interjects a lot of extra paragraph and break tags. This is because Karma waits until the very last moment and passes everything through formatting functions. One of the things we’ve offered as a suggestion is to use a pseudo shortcode [raw] like this [/raw] to mark areas that it should leave untouched. What you could do to test this suggestion is maybe add [raw] and [/raw] to the top and bottom of the main events page.

It might be a good idea to get your theme vendor to take a look at this also as they may have specific experience with other plugins doing the same and have a solution a little broader then our suggestion above.

Hope that gets you on the right path.

Neill

[klara]

Hi Neill,

I am willing to try this but need a little more help. For the page where the events are listed is not one I make myself, it is generated by your system. So can you be somewhat more explicit as to where i should put in the raw code?

[klara]

ps i tried adding the [raw] [/raw] code at one event page, this did not help. i feel there is more you can do, for as I noted above all goes wrong when for the overview page this address is used: http://www.klaraadalena.com/?tribe_events_cat=all-events
however, when this one is used all goes well:

Klara Adalena. Priestess. Mentor. Catalyst.

the first address comes up when on the front end someone clicks on ‘calendar’, the second one comes up when someone from this page clicks to ‘next page’ and then to ‘previous page’. the contents of the two pages are identical.
thank you for diving a bit deeper,
Klara

[Neill]

Hi Klara,

I did dig a little deeper and specifically with the example you provided above

I can see what you are saying here, but I think if I’m reading this correctly it proves a little clearer that there is indeed something going wrong with the theme, and not the plugin – When you first load the page you get that view that is all over the place. When you click on “next” you are invoking an AJAX control – AJAX grabs the info for the next page without actually reloading the page – so the new view is 100% handled by our plugin without having to reload the theme part of the page. Now that the  AJAX from our plugin is taking the lead it organizes the info correctly, as it doesn’t pass this data through the afore mentioned formatting functions.

This is a very top level description of what is going on in this case, but should give you an idea of how it works.

I really think that the theme authors are best suited for this question – as my knowledge is based just around the plugin and supporting its features. I hope you see this for what it is, and not a shift in blame – we just don’t have the scope or tools to fix issues with themes or adapt the way they work.

Hope this all makes sense and feel free to copy this thread on your support query to the authors of Karma, it might provide them some background and get them to a suggestion a little quicker for you.

Neill

[snorton]

Neill/Klara,

I think the solution Neill proposed with the [raw][/raw] shortcode will actually remedy your problem, Klara, but you stated in an earlier reply (LINK) that you added it one event page. You should actually use this approach by adding it to this page (http://[your URL]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=display).
Place the [raw] code in the ‘Add HTML before event content’ box in the Advanced Template Settings section on this page and use [/raw] in the ‘Add HTML after event content’ box and see if that gives you better results than doing it on an individual event page.

[Neill]

Hi Klara,

First off, thanks you to snorton for throwing in his reply above and helping out. It looks like this may have resolved the issue.

I’m going to close this ticket out as it looks like you selected the above reply as a solution. If there is anything else we can do then please feel free to start a new thread and we’ll be happy to help.

Neill

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