[Caroline]

Hi there! Thanks so much for your interest in our plugins–we’d be more than happy to try and answer your questions here! 🙂

I’ll see if I can address your concerns point-by-point here, but please do let me know if I should miss anything!

1. Payment for tickets is handled by the e-commerce solution that you’ve paired with Event Tickets Plus, so in your case, this would be WooCommerce! Since WooCommerce handles all products, inventory, and payment processing, Event Tickets Plus supports whatever payment methods your e-commerce platform is configured to accept. You can read more about how to use COD as a payment method with WooCommerce here.
2. For user-submitted events through Community Tickets, ticket payments will go directly to the user who submitted the ticket, unless you’ve set up Community Tickets to support split payments. In the latter case, PayPal is the only supported payment method, and payments will be divided between the ticket creator and yourself (or another event coordinator).
3. Yes, all tickets created through Event Tickets Plus are automatically generated as WooCommerce products.
4. Can you clarify a bit as to what you’d like to do with the tool you’re describing? I should be able to give you a clearer answer with a little more detail!

I hope that helps! Thanks again, and let me know if you should have any other questions!

[Caroline]

Of course–happy to help! Definitely give a WooCommerce setup a try and let us know how it goes! I’m going to go ahead and close out this thread for now, but please don’t hesitate to stop by our Event Tickets Plus forum if you should have any questions or concerns as you’re getting things up and running. 🙂 Thanks again for stopping by!

[Caroline]

Hi there!

Thanks for getting in touch! While we don’t offer support for features such as member discounts directly through Event Tickets Plus, this functionality is definitely possible by way of WooCommerce itself. Since Event Tickets Plus simply operates alongside of the e-commerce platform of your choice, most plugins and extensions designed to add functionality to WooCommerce will integrate well with ETP on the front end. A number of our users have used third-party plugins such as WooCommerce Memberships with Event Tickets Plus with good results. I’d encourage you to research a few and test them if you’re able to see which one might work best with your setup!

I hope that helps! Thanks again, and let me know if you should have any other questions!

[Caroline]

Hey there! Thanks for stopping by and checking out our plugins! 🙂

Great question here. You may be able to set up something very similar to this using a combination of Events Calendar PRO and Event Tickets Plus, though this exact type of display would require some degree of customization to achieve. Events made in The Events Calendar or Events Calendar PRO are stored as posts of the custom post type tribe_events in WordPress, so you could store data such as fighter names using the “Additional Fields” option in PRO and query them using the method of your choice to pull that information when performing searches. (Support for multiple ticket types is already a built-in feature of Event Tickets/Event Tickets Plus–no extra lifting required there.)

I’d recommend taking a look at our Themer’s Guide (linked above) as well as our Knowledgebase to get an idea of what our plugins are capable of out of the box and how customizations can be utilized to adapt them to your specific project needs. Give it a try and feel free to follow up with us on the support forums if you should have any questions–we’d be happy to point you in the right direction if we can!

Thanks again, and let us know if there’s anything else we can do to help!

[Caroline]

Hi again! It looks like my last response was marked as a correct answer, so hopefully that means you’re all set from here! 🙂 I’m going to go ahead and close out this thread, but please don’t hesitate to follow up with a new thread if there’s anything else we can do to assist!

[Caroline]

Hi there!

Thanks for getting in touch–and so sorry to hear you’re having issues with your site! Unfortunately, we’re not equipped to handle technical support issues such as yours here in pre-sales, but I’m curious about your account situation, since you are using PRO but don’t appear to have a user record in our database! Are you working as a developer for an existing account holder? We maintain separate support forums for our free and premium users, so I want to make sure we’re able to direct you to the appropriate location to get further assistance. Would you mind shooting us a quick email with more details so we can assist you further from there? Just include my name in your message, and I’ll be sure to pick it up so we can continue our conversation! 🙂

Thank you!

[Caroline]

Hi there!

Thanks so much for getting in touch! It looks like you’ve reached out to us via email as well, so I’ve gone ahead and followed up with you there. I’m going to go ahead and close out this thread for now–we’ll see you over in email! 🙂

[Caroline]

Hey again!

Absolutely–I’d be more than happy to help out! 🙂

I’d recommend taking a look at the GigPress documentation to get you started, particularly the sections entitled “Template tags” and “Custom templates”. You’ll find lots of great information there on using GigPress functions and shortcodes to craft your own templates and set up your custom page exactly as you’d like it!

For The Events Calendar integration, you’ll find a mini plugin that will pull your GigPress events into your calendar views here, as well as some brief information on Event Tickets integration and how it works. Our Knowledgebase has a wealth of helpful articles on Event Tickets/Event Tickets Plus and how to create and list tickets on your site; you may want to browse through the articles there and see if any of them are good to answer any lingering questions you might have!

If you should have any questions that the above links don’t quite cover for you, please don’t hesitate to make a post over on our GigPress support forum on WordPress.org. We’ve got support staff and users alike who’d be glad to assist you with any issues you might encounter as you go.

Thanks again, and let me know if there’s anything else I can do for you!

[Caroline]

Hi there! It’s been a while since our last conversation here, so I hope that means you’re all set for now! I’m going to go ahead and close out this thread, but please don’t hesitate to reach out with a new thread if you should have any other questions for us! 🙂 Thanks again for stopping by!

[Caroline]

Awesome–glad it looks like it might be a good match! We don’t currently have any means of allowing customers to demo iCal imports before purchasing, but we do offer a very permissive 30-day refund policy on all of our products, so you’re more than welcome to try our plugins and return any that aren’t a great fit for your setup. 🙂

And to answer your second question, yes, you most certainly can! We have a snippet made for exactly this purpose documented in our Knowledgebase; just grab the code, fill in the terms you’d like to use in the appropriate places, and paste it into your theme’s functions.php file. We’ll be happy to help you here on the forums if you should run into any issues with implementing!

I hope that helps! Let me know if you should have any other questions!

[Caroline]

Yes, that’s correct! We are continuing to support WooCommerce Tickets as a standalone product for those users who still have current licenses, but we’ve migrated the existing WooCommerce Tickets feature set to Event Tickets Plus for new customer purchases. Payment processing is still handled by third-party e-commerce solutions, however, so you’ll still need WooCommerce or another supported e-commerce plugin to handle payments on the backend.

Hopefully that helps to clear things up somewhat! Let me know if I can answer any other questions about what you might need for your setup!

[Caroline]

Hi there!

No worries–we’d be glad to help you out with this. Would you mind dropping us an email with your inquiry and the details for both accounts (usernames or email addresses)? One of our support staff will be more than happy to assist you over there!

Thank you!

[Caroline]

Hi there! Thanks so much for stopping by and checking out our plugins! 🙂

As it turns out, you’re in luck–we offer an iCal Importer add-on for The Events Calendar that does just what you’re looking to do here! You can pair this add-on with either our free The Events Calendar plugin or Events Calendar PRO, depending on what features you’re looking to utilize on your site. I’d encourage you to take a look at all three products to see what functionality is supported, and let me know if you should have any questions. I’d be happy to assist!

Thanks again, and please don’t hesitate to follow up if there’s anything else I can help with!

[Caroline]

Perfect–thanks so much for clarifying!

Our global stock option for ticketing might be helpful for your purposes, in that case. You can create one main event to be placed on the calendar and have each sub-event listed as a separate ticket underneath that event, with details and pricing varying individually as needed. The amount of total tickets for the event can be set as a global stock value, and each sub-event ticket will be subtracted from that number. For example, if you have a main event with 100 tickets and 4 sub-events nested under that event, each ticket sale, regardless of the sub-event, will pull from the same pool of 100 total tickets, so you won’t overbook your events. You can read more about global stock on our Knowledgebase article on making tickets!

Does that sound like a solution that might work well for your needs? Let me know if you should have any other questions!

[Caroline]

Hi there!

Thanks for getting in touch, and sorry for the trouble! It looks like you’ve gone ahead and emailed us directly regarding this issue, so I’m going to go ahead and close this thread so we can continue our discussion over there. Let us know if there’s anything else we can help with! 🙂

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