Mathew

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Viewing 15 posts - 16 through 30 (of 264 total)
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  • in reply to: Next/Previous Month code snippet not working in functions.php #1623728
    Mathew
    Participant

    Chris,

    It’s not a conflict. Avada has intentionally moved the navigation from the top to the bottom. It’s their design choice. You can see it on their demo site.

    You can override their styling choice by adding CSS either directly within the theme or in the Avada Child Theme style.css file, provided that you are using the child theme. Either way, here’s the code.


    /* Adds header back to Avada */
    #tribe-events-content #tribe-events-header {
    display: inherit;
    margin-bottom: .5em;
    }

    Please understand that when a theme author highly modifies the overall look and feel of a plugin such as The Events Calendar, you may need to reach out to their support for design changes.

    As you mentioned above, switching to TwentySixteen things appear as they should. This is a great way to determine if the issue is related to Avavda or The Events Calendar plugin or any other plugin for that matter.

    Hope this helps.

    Mathew
    Participant

    @Victor

    After testing, the issue is still present. According to another team member, this issue was not addressed in the release today.

    in reply to: Recurring events added non-desired dates #1619905
    Mathew
    Participant

    I too have tested today’s release of TEC 4.6.23 and TECPro 4.4.32 and confirmed that the issue is not resolved.

    Mathew
    Participant
    in reply to: Issue with tribe-events-ajax-calendar.min.js (mobile) #1616947
    Mathew
    Participant

    Hans-Gerd,

    This is in response to the calendar not displaying on mobile with the Enfold theme. Not the separate Ajax issue.

    If you “undo” or disable the theme authors customization of The Events Calendar, the calendar will appear.

    Here’s an article on how to do just that. Once that is done, there’s still some residual styling issues that can be addressed by setting the Basic Template Settings to Tribe Events Styles instead of Full Styles. As you may know those and other plugin options were hidden by Kriesi, but will appear after removing the config-events-calendar from the functions.php file.

    Doing all this is just one way to prove or test that the issue is coming from Kriesi’s customization.

    Alternatively, you can roll back The Events Calendar to a version that was released around the June time frame which is when the theme was last updated.

    I know plugin authors always say that you should always be on the most current version, but when the theme author is not keeping up with all the changes, something will break at some point. I’m not singling out Kriesi, this goes for any theme author who highly customizes a plugin to their liking.

    Bottom line is that the issue needs to be addressed by the theme author.

    In viewing the Kriesi forums, others have reported this same issue, so it looks like it is on their radar.

    Then I found this article, which goes back to my point that the theme author needs to address this. It seems to resolve the issue.

    Hope this helps.

    Mathew
    Participant

    Karly,

    I found a filter in the List_Widget.php file that will disable the JSON on widgets.

    It can be added to your custom functions.php.


    // -------------------------
    // Disable TEC widget JSON
    // -------------------------
    add_filter( 'tribe_events_widget_jsonld_enabled', '__return_false' );

    Please note that it will disable JSON everywhere there’s a TEC list widget.

    Run your page through Google’s Structured Data Testing tool prior to the change and after to see the effect.

    Hope this helps until the issue is resolved.

    in reply to: Recurring events added non-desired dates #1612634
    Mathew
    Participant

    Ron,

    You are not alone with this one. I too have seen it and have easily reproduced the same issue with TECPro 4.4.31

    Until someone acknowledges the issue, the only workaround is to roll back to version 4.4.30.1 or below of TECPro.

    Hope this helps.

    Mathew
    Participant

    Sky,

    Modifying the DB does not work. The widget will set the entry back to the enabled state.

    It’s not a conflict. It’s a bug in ALL of the TEC widgets that have the JSON option. I’ve tested it all the way back to version 4.3. It has never worked since its inception.

    Typically when you make a change in a widget you hit the “Save” button, then the “Done” button appears next to the “Delete” button. It appears after the settings have been written to the DB.

    ALL of the TEC widgets do not display the “Done” button. Therefore when you move away from the widgets page you get an error and the options are not saved to the DB.

    You can test the normal behavior of any of the default WP widgets and see the “Done” button appear. Then do the same with any TEC widget and notice the difference.

    Mathew
    Participant

    Jennifer,

    I’ve posted a video reproducing the issue. It’s in this ticket.

    in reply to: Recurring event duplicates #1611573
    Mathew
    Participant

    This reply is private.

    Mathew
    Participant

    Krystyna,

    Here’s a tutorial on how to revert to a previous version in four simple steps.

    Following the tutorial, you will not loose your events when deactivating, deleting and then installing the older plugin.

    As it mentions in Step 1, it is recommended to back things up. The most important thing to backup is your database. It’s always a good precaution.

    As for what loss of benefits you will miss by reverting, look at it this way. If you weren’t having an issue before the update, then your not missing anything. If you look at the release notes for each update and spot something that looks of interest, then you would be missing that particular fix. You have to weigh your options when there’s an issue with an update. “Can I live with it until they fix the update?” or roll-back to a previous version and wait for the update.

    As for when will it be fixed? I cannot speak to that. It up to the development staff. They first need to acknowledge and reproduce the issue.

    Hope this helps.

    Mathew
    Participant

    Krystyna,

    I’ve seen this issue and have been able to duplicate it in a clean test environment.

    There were changes made in the TEC Pro version 4.4.31 related to recurrences. It’s at the very top of the release notes.

    Rolling back to version TEC Pro version 4.4.30 resolves the issue.

    Hope this helps.

    Mathew
    Participant

    Andreas,

    Here’s an article with a snippet that will change the Operand to AND. It’s a few years old, but it still works today.

    Hope this helps.

    in reply to: Only five events showing on events page #1599370
    Mathew
    Participant

    Martin,

    It looks like you are using the DIVI theme. Divi overrides certain settings in The Events Calendar. This plugin should resolve your issue.

    Hope this helps.

    in reply to: Google maps not fully working #1598273
    Mathew
    Participant

    FYI,

    The “Setting Up Your Google Maps API Key” article has been updated. It now includes Cliff’s snippet and other information related to this subject.

Viewing 15 posts - 16 through 30 (of 264 total)