Forum Replies Created
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AuthorPosts
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Leah
MemberHey Matt,
We’ve been inundated with support requests following the release of 3.0, so we’re a little slower than usual with support. Please bear with us a little longer and we will get you a more sufficient answer as soon as possible.
In the meantime, since you have just installed PRO for the first time, you might want to check for a conflict with another plugin that could be causing the View As problem. You can do that by temporarily deactivating your other plugins and seeing if that solves the issue.
There isn’t a built in way to duplicate events like your courses, but other users have installed a third-party plugin like http://wordpress.org/plugins/duplicate-post/ to do the same thing. Once the post is duplicated you can just change the dates and times as needed.
Best,
LeahLeah
MemberHi Richelle,
Thanks for the note. I can give you PRO 2.0.11 via email. Can you send me an email to pro (at) tri.be referencing this thread? That would be great. I can also help you out with the license key issue you mentioned via email.
Best,
LeahLeah
MemberHi there seattleunity,
Events 3.0 has so many new features that it is essentially a new plugin. We don’t have any release notes for it, but you can get an idea of the new features on the product page and in the New User Primer. Check those out, and if you have any further questions feel free to ask here.
Cheers,
LeahLeah
MemberHi projecteve,
Thanks for getting in touch. We’d love to help you move from Time.ly. Although we don’t have an importer completely ready to go, I could send you the beta that I mentioned to Will above. If you’d like to do that, please email us at pro (at) tri.be and reference this thread. We hope to create an easy transfer process in the future for those folks who want to move from Time.ly. Thanks for your support.
Cheers,
LeahLeah
MemberHey univiz- I see that the email has come in so no need to resend. I’ll proceed with it this afternoon.
Thanks,
LeahLeah
MemberHey Stacy, thank you so much for reporting that! We’ve pushed a fix so it shouldn’t happen again.
Best,
LeahJuly 12, 2013 at 11:57 am in reply to: Cannot View Day’s Events with New Events Calendar Pro 3.0 Upgrade #54812Leah
MemberThanks for the update estimley. I hope you’ll be able to upgrade to 3.0 in the future and enjoy all the cool new features.
Best,
LeahJuly 12, 2013 at 11:52 am in reply to: How to Remove End Date If Same as Start Date on single.php #54810Leah
MemberHi Robin,
My apologies for the wait. Both our support team and developers are inundated with requests right now as we work to get our users moved from 2.x to 3.0 and continue to work on maintenance releases. We are hoping to get you a solution, but any time a support request involves the developers it can take longer than usual. I appreciate your patience and support.
Best,
LeahLeah
MemberHi ginamwgallery,
I’m so sorry to hear that using our plugin has been so frustrating. We’d be happy to help you out, but would you mind posting in the WooTickets forum? That’s were we do our plugin support, while this forum is for pre-sales questions. If you post there we’ll get you some answers as soon as possible.
Best,
LeahLeah
MemberHi univiz,
I’m sorry for the delay in reply here. If you’d like a refund, please email us at pro (at) tri.be and include your reason for requesting a refund as well as a copy of the receipt you received with the original purchase.
Thank you,
LeahJuly 12, 2013 at 11:04 am in reply to: Disregard: Google Calendar and ical don't work with my theme #54791Leah
MemberHi freshtribe,
Thanks for the update. I’m glad you got things working.
Cheers,
LeahLeah
MemberHey freshtribe, per your note in the other thread I’m going to close this out. Thanks!
Leah
MemberHi folks, I just wanted to check in here and make sure you both got the issue solved. I’m sorry that we weren’t able to respond sooner, and I appreciate you continuing to troubleshoot. Is there anything I can do to help out here?
Aine, have you tried using the Skeleton Stylesheet? That allows your theme the most freedom in terms of styling. If that doesn’t do it, you may need to look into some light customization or chat with your theme’s developer.
Cheers,
LeahJuly 12, 2013 at 10:58 am in reply to: How to create a "page" for events calendar or list view? #54788Leah
MemberIf you’re interested in embedding a single event to a page, check out this cool bit of code one our developers whipped up! He’s still working on refining it, but I wanted to share it in case it might be of use to you.
Leah
MemberIf you’re interested in embedding a single event to a page, check out this cool bit of code one our developers whipped up! He’s still working on refining it, but I wanted to share it in case it might be of use to you.
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