Leah

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Viewing 15 posts - 2,626 through 2,640 (of 3,411 total)
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  • in reply to: View As Not Working #54823
    Leah
    Member

    Hey Matt,

    We’ve been inundated with support requests following the release of 3.0, so we’re a little slower than usual with support. Please bear with us a little longer and we will get you a more sufficient answer as soon as possible.

    In the meantime, since you have just installed PRO for the first time, you might want to check for a conflict with another plugin that could be causing the View As problem. You can do that by temporarily deactivating your other plugins and seeing if that solves the issue.

    There isn’t a built in way to duplicate events like your courses, but other users have installed a third-party plugin like http://wordpress.org/plugins/duplicate-post/ to do the same thing. Once the post is duplicated you can just change the dates and times as needed.

    Best,
    Leah

    in reply to: download ECP 2.0.11 so i can upgrade to 3? #54820
    Leah
    Member

    Hi Richelle,

    Thanks for the note. I can give you PRO 2.0.11 via email. Can you send me an email to pro (at) tri.be referencing this thread? That would be great. I can also help you out with the license key issue you mentioned via email.

    Best,
    Leah

    in reply to: Release notes for 3.0? #54818
    Leah
    Member

    Hi there seattleunity,

    Events 3.0 has so many new features that it is essentially a new plugin. We don’t have any release notes for it, but you can get an idea of the new features on the product page and in the New User Primer. Check those out, and if you have any further questions feel free to ask here.

    Cheers,
    Leah

    in reply to: Event Import from CSV file #54817
    Leah
    Member

    Hi projecteve,

    Thanks for getting in touch. We’d love to help you move from Time.ly. Although we don’t have an importer completely ready to go, I could send you the beta that I mentioned to Will above. If you’d like to do that, please email us at pro (at) tri.be and reference this thread. We hope to create an easy transfer process in the future for those folks who want to move from Time.ly. Thanks for your support.

    Cheers,
    Leah

    in reply to: Why no calendar/list of events for 'Organiser'?? #54816
    Leah
    Member

    Hey univiz- I see that the email has come in so no need to resend. I’ll proceed with it this afternoon.

    Thanks,
    Leah

    in reply to: Calander views not working #54814
    Leah
    Member

    Hey Stacy, thank you so much for reporting that! We’ve pushed a fix so it shouldn’t happen again.

    Best,
    Leah

    Leah
    Member

    Thanks for the update estimley. I hope you’ll be able to upgrade to 3.0 in the future and enjoy all the cool new features.

    Best,
    Leah

    Leah
    Member

    Hi Robin,

    My apologies for the wait. Both our support team and developers are inundated with requests right now as we work to get our users moved from 2.x to 3.0 and continue to work on maintenance releases. We are hoping to get you a solution, but any time a support request involves the developers it can take longer than usual. I appreciate your patience and support.

    Best,
    Leah

    in reply to: Woocommerce Tickets Pre-sale question #54803
    Leah
    Member

    Hi ginamwgallery,

    I’m so sorry to hear that using our plugin has been so frustrating. We’d be happy to help you out, but would you mind posting in the WooTickets forum? That’s were we do our plugin support, while this forum is for pre-sales questions. If you post there we’ll get you some answers as soon as possible.

    Best,
    Leah

    in reply to: Why no calendar/list of events for 'Organiser'?? #54793
    Leah
    Member

    Hi univiz,

    I’m sorry for the delay in reply here. If you’d like a refund, please email us at pro (at) tri.be and include your reason for requesting a refund as well as a copy of the receipt you received with the original purchase.

    Thank you,
    Leah

    Leah
    Member

    Hi freshtribe,

    Thanks for the update. I’m glad you got things working.

    Cheers,
    Leah

    in reply to: Google Calendar and ical don't work with my theme #54790
    Leah
    Member

    Hey freshtribe, per your note in the other thread I’m going to close this out. Thanks!

    in reply to: /events page doesn’t show up #54789
    Leah
    Member

    Hi folks, I just wanted to check in here and make sure you both got the issue solved. I’m sorry that we weren’t able to respond sooner, and I appreciate you continuing to troubleshoot. Is there anything I can do to help out here?

    Aine, have you tried using the Skeleton Stylesheet? That allows your theme the most freedom in terms of styling. If that doesn’t do it, you may need to look into some light customization or chat with your theme’s developer.

    Cheers,
    Leah

    in reply to: How to create a "page" for events calendar or list view? #54788
    Leah
    Member

    If you’re interested in embedding a single event to a page, check out this cool bit of code one our developers whipped up! He’s still working on refining it, but I wanted to share it in case it might be of use to you.

    in reply to: Week list #54787
    Leah
    Member

    If you’re interested in embedding a single event to a page, check out this cool bit of code one our developers whipped up! He’s still working on refining it, but I wanted to share it in case it might be of use to you.

Viewing 15 posts - 2,626 through 2,640 (of 3,411 total)