[Leah]

Hi trevellyan,

As Rob noted, this is really over my head and hopefully Barry can give you some more help. But I did happen to run into a thread about disabling Related Events, so I thought I’d drop that here in case it was handy for you: https://theeventscalendar.com/support/forums/topic/how-to-disable-related-events/

Best,
Leah

[Leah]

Thanks for the follow ups guys. I can imagine how frustrating this must be! We are working on figuring out a fix for this. Thank you for your patience, and I apologize for what I know is a real pain in the rear.

Best,
Leah

[Leah]

Glad to hear you got things fixed pazmatt! Any luck for you, csamaras?

[Leah]

Hi dmystudio,

I apologize for the delayed response here. We are pretty swamped with support, but we definitely want to get you the substantial reply you deserve. Someone will be with you shortly to help out.

Best,
Leah

[Leah]

One potential avenue for customizing #2 would be to hook into ‘save_post’ and check if the post has a Facebook ID attached, if so, put it in the category.

[Leah]

Hi Daniel,

Thanks for getting in touch and for your interest in our plugins 🙂

1. Yes! With our Facebook Events plugin, you can import public, non-restricted events into your calendar. The image comes with an will show in Photo View and other places the Featured Image is relevant.

2. I want to note first that the events don’t sync from Facebook to The Events Calendar, they import. So if you change the event on Facebook after importing it to TEC, the change won’t register on your WordPress calendar.

There is not a built in way to automatically categorize the imported events, although it’s possible that you could customize something. You can however chose to have the events come in as Drafts, so you’d be able to mark categories before publishing them. Although I know that for a large volume you’d really want something automatic.

3. The calendar is fairly responsive to browser sizes, but definitely not completely and it is not mobile ready. We might try improve the responsiveness in the future, but for now it is only somewhat responsive, and most sites are best viewed on a computer. I recommend that you download the free core plugin, The Events Calendar, so you can see if the current level of responsiveness will work for you.

4. Not at this time, no. There aren’t any short codes or other ways to place is on a static page. It’s a common request though, and one you can vote for on our User Voice forum. One person there has posted a way he did it with some custom code, so that might be an option too. But it’s not yet a built in feature.

Hopefully that answers your questions, but let me know if I can explain further or answer anything else 🙂

Best,
Leah

[Leah]

Hi Heinz,

I chatted with our devs and it sounds like you can avoid the HTML stripping with some customization. That’s really on the WordPress side of things, but if you search for html tags in WordPress excerpt on Google you’ll get some good stuff. (This might be a good place to start).

You could also look into customizing the list view itself. The event calendar uses the WP Default . You could potentially do a template override on single-event.php to change to: , so the List View would spit out the full description, html elements and all.

Hopefully the above will give you a solution that works for you and your client.

Best,
Leah

[Leah]

Hi trevellyan,

That’s correct. On the majority of sites, the Related Events feature is more useful because there are many events that share tags and categories. The feature prioritizes events that share both, followed by shared tags and shared categories. Only then will it feature a random event.

my request would be for clear documentation of how it determines whether events are related, and for it to be willing to show nothing if there is no sufficiently strong relationship.

You can find documentation for Related Events on our docs site. Hopefully that will get you started if you want to customize the feature. We made it always show three to avoid instances where only 1 or 2 related events would look unbalanced, but I definitely see your point.

Even better would be a group of settings to determine which criteria were used to determine relationships.

That would be very cool. But it would also be pretty complicated, so it’s not something we’d be adding anytime soon.

I’m sorry I don’t have a perfect answer for you here. I hope the above will help you get the Related Events functioning nicely for your site. If you want to get into customizing them and need further help, please start a new thread and we’ll do our best to help out.

Cheers,
Leah

[Leah]

Hi Carrie,

There isn’t a work around unfortunately- it’s just a fact of the Facebook API. I can provide a refund for you, I’ll just need you to email me at pro (at) tri.be and include your receipt from the original purchase.

I’m also going to bring this issue up as something we can warn folks about on the Facebook Events product page. I apologize again to everyone for the inconvenience.

Best,
Leah

[Leah]

Hi dboraks,

Thanks for that info. You are running very different versions of the three plugins- I’m actually surprised you’re not having more issues than just the one you reported.

The current version of The Events Calendar is 3.0.3. Events Calendar PRO is 3.0.5, and Community Events is 3.0.1. I believe the reason the widget disappeared is because while your core plugin is from the 3.x build, your PRO plugin is still on the older (and very different) 2.x build.

There are two ways to solve the disparate version issue. If you have valid licenses for PRO and Community (or are willing to renew) you should update those plugins to the most recent version. If the license keys are entered on your site under Events –> Settings –> License Keys then you will get automatic update notices right in your dashboard.

If you don’t have valid licenses for those two and can’t renew, you’ll want to downgrade your core plugin back to 2.0.11 to match the other two. You can get outdated versions of The Events Calendar here. I recommend, however, that you update all your plugins to the latest because you’ll get access to new better features and also because we can’t support outdated versions.

Let me know if I can help with any of the above or provide more info.

Best,
Leah

[Leah]

Hi Sherm,

Glad to see the list is back. The Show All Event link is going to the calendar for me- it should link to whatever is set as your Default View, which on your site appears to be Month (the calendar). Did you get this resolved, or are you still seeing a list? You might try clearing your browser’s cache and trying again. Let me know if it’s still not working.

Best,
Leah

[Leah]

Hi threecedars,

That sounds like a good plan. Give that a try and let us know how it goes 🙂

Cheers,
Leah

[Leah]

Hi Simmons,

Thanks for the added info. I checked out that gist and although it’s recent, I’m wondering if some of the changes to The Events Calendar between now and then could have changed its effectiveness. I’ve asked a developer to take a look at it and see if we can get it working for you again.

I see what you mean about the widget on your site. I can’t be sure, but I suspect that indent has something to do with your theme. Adjusting the styles would be the best way to go there.

I’ll be in touch after our dev takes a look. Thanks for your patience 🙂

Cheers,
Leah

[Leah]

Hi Mike,

Thanks for all the info. Our developer Jessica has been able to recreate the issue and is investigating further. We’ll be in touch as we learn more. Thanks for your patience.

Best,
Leah

[Leah]

Hi Phil,

Thanks for getting in touch. Neither the free nor PRO versions has this feature I’m afraid. You can see past events in the regular views, but not in a widget. Sorry to disappoint! Good luck finding a solution that works for you.

Best,
Leah

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