Calendar Widget no longer shows up

[dboraks]

Ever since the last upgrade our calendar widget has stopped showing up. I’ve read through the forums and have found nothing that has helped. The widget is ‘available’, but when I put it into my sidebar the only thing that comes up is a bar with nothing on it. So it’s not actually populating any type of calendar whatsoever. Please help.

[Leah]

Hi dboraks,

I’m sorry to hear the sidebar is giving you trouble. Can you tell me what versions you’re currently running, and what versions you were using before when the widget was working? That will help us get started on troubleshooting. Thanks for your patience here.

Best,
Leah

[dboraks]

We recently upgraded to Events Calendar 3.0.1 (from whatever the previous version was), running along with Community Events 1.0.5 and Event Calendar Pro 2.0.11 … We’re on WordPress 3.5.2 …

[Leah]

Hi dboraks,

Thanks for that info. You are running very different versions of the three plugins- I’m actually surprised you’re not having more issues than just the one you reported.

The current version of The Events Calendar is 3.0.3. Events Calendar PRO is 3.0.5, and Community Events is 3.0.1. I believe the reason the widget disappeared is because while your core plugin is from the 3.x build, your PRO plugin is still on the older (and very different) 2.x build.

There are two ways to solve the disparate version issue. If you have valid licenses for PRO and Community (or are willing to renew) you should update those plugins to the most recent version. If the license keys are entered on your site under Events –> Settings –> License Keys then you will get automatic update notices right in your dashboard.

If you don’t have valid licenses for those two and can’t renew, you’ll want to downgrade your core plugin back to 2.0.11 to match the other two. You can get outdated versions of The Events Calendar here. I recommend, however, that you update all your plugins to the latest because you’ll get access to new better features and also because we can’t support outdated versions.

Let me know if I can help with any of the above or provide more info.

Best,
Leah

[Andy Fragen]

dboraks, you must run 3.x versions of both The Events Calendar and The Events Calendar PRO

[Rob]

Bingo on both fronts. Closing this one since that seems to have solved the problem.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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