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We have had some troubles with the hourly import. If you change it to daily does it work any better?
— Julie
psasser,
Sorry for the delay, but I’m going to have one of our more dev-minded folks take a look at this and get back to you.
— Julie
Hi velvetmedia,
I think you can deal with this by going to Events > Settings and changing the End of Day Cutoff to something like 4am. It should then keep the event on the day it started.
Does that make sense?
— Julie
Ed,
Take a look at this https://theeventscalendar.com/support/forums/topic/showcase-2-0/. I think you’ll find what you’re looking for there. Sorry it’s a bit hidden and difficult to discover.
— Julie
Dana,
I’m sorry if you thought that the Facebook Importer would be able to bring in the ticketing function. Is there anything that we did that suggested it would? We do our best to not mislead people, so if there’s something you saw that made you think it would do that, could you point me to it so we can get it corrected?
— Julie
Hi ellaj,
Well, I hope the reason that you want to delete it is that you’ve found the answer. I’ll close it out then. If you do have a question, please feel free to start another thread.
— Julie
Hi salemathleticclubcom,
I can’t give you a specific date, but I do expect that it will be released soon. I know that’s not the answer you’d like, but I hope you can hang with us as we do our best to get it ready for the world.
— Julie
Fred, can you confirm that you are using the latest version (3.3) of the Facebook Importer? We did address an issue with Facebook image sizes in a recent release. When I try to import one of your Facebook events (https://www.facebook.com/events/674641915890001/) it does seem to be coming in at a larger size for me.
— Julie
Hi yohogdes,
I think I might have just the thing for you. Have you seen this? https://theeventscalendar.com/altering-or-removing-headings-on-calendar-views/
Will that work?
— Julie
Hi Fred,
Oh dear, that’s not good. I suspect that Facebook has changed something in their API that might be the cause of this. Let me look into it and I’ll get back to you.
— Julie
While I can’t give you an exact date, I do believe that it will be addressed in an upcoming maintenance release. If you don’t need it immediately, it could be worth waiting for.
— Julie
OK, the best way to do that is to go to the Events > Settings screen and click on the Facebook tab. You’ll need to get a Facebook App ID and App Secret from Facebook (there are links on the screen that you can click to get these). Then add the event ID or Facebook Organization or Page name that you want to fetch events from. I’ll suggest that you select the Import Frequency of Daily further down the page and you should be getting events brought in from Facebook to your WordPress Events Calendar automatically then.
There are videos, along with text if that is easier for you, that show this process over at https://theeventscalendar.com/support/documentation/facebook-importer-new-user-primer/
Does that make sense?
— Julie
Hi Mark,
Not quite sure what you mean, but the 24-hour format is a great idea that we are looking to implement, but don’t have a solution for at the present time.
Did that address your question?
— Julie
Hi lydia,
I apologize for the delay in getting you a response. Out of the box, I’m not sure our plugin can do what you need. When purchasing tickets, about the only information our plugin captures is the email address. The e-commerce engines (e.g., WooCommerce, EDD) capture the billing information, which would be the parents info. And multiple tickets if purchased together would all associated with one email address.
It doesn’t sound like we’d be a good fit for you at this time.
— Julie
