Forum Replies Created
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AuthorPosts
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Josh
ParticipantHey JC,
Awesome! Glad you have found a direction to pursue.
I’ll leave this ticket open for now in case there is more detail that you’d like to share on the topic.
Thanks!
Josh
ParticipantHey JC,
Awesome! Glad you have found a direction to pursue.
I’ll leave this ticket open for now in case there is more detail that you’d like to share on the topic.
Thanks!
Josh
ParticipantHey vibethink,
Thanks for the feedback. We definitely understand and hear the frustration about not being able to have more control over the display of multiple calendars. It is something that we will be working on in the future.
I’m glad you were able to get a solution that works for you. I’ll go ahead and close this ticket for now. If you have any further questions, please don’t hesitate to open a new one.
Thanks!
March 9, 2015 at 8:29 pm in reply to: How to use The Events Calendar Pro for recurring recorded events? #947135Josh
ParticipantHey Gabe,
Thanks for following up. I’m sorry the other solutions didn’t quite work out for you.
It sounds like you might be at the point of requiring some custom development. I can’t provide too much detail for customization here within the forums but hopefully I can help to get you pointed in the right direction.
You can accomplish what you describe by building some custom loops using “tribe_get_events()”. For the past events, you can grab those by adding the “eventDisplay => ‘past'” to the query args for “tribe_get_events()”.
I’m sorry again I’m not able to give a more detailed answer but hopefully this helps to give a direction to pursue.
Thanks!
March 9, 2015 at 8:17 pm in reply to: HTTP 500 Internal Server Error when update to Events Calendar 3.9.1 #947132Josh
ParticipantHey travellearner,
Was this the snippet that you previously had posted to your site https://gist.github.com/elimn/877bc90421526d22900b? Or was it just the diagnostic snippet found here https://gist.github.com/elimn/d3483854e8e9399e449e?
If it wasn’t the first, try adding it to your theme and then flushing your rewrite rules by going to Settings > Permalinks and re-saving those settings. Additionally, we have a 404 diagnostics tutorial that may help. Does anything else show up after following those ideas?
Let me know if this helps.
Thanks!
Josh
ParticipantHey Steve,
Thanks for reaching out to us!
I’m not sure I’m following exactly what you’re looking for but hopefully I can give some information that will be helpful.
Depending on the number specific locations you’ll need, you could try using the Event Categories to control the locations. You could then link directly to calendars for specific locations based on these category archives. Additionally, our PRO plugin comes with a map view that you could add a location to when linking by adding a query string to the URL to pass the desired location.
You won’t necessarily need to use Multisite but it is an option and a “master calendar” could be created on a main install pulling in content from all sites but this is something that would need to be custom developed.
Let me know if this helps.
March 7, 2015 at 11:07 am in reply to: Eventscalendar PRO + WooCommerce – question about emails #946710Josh
ParticipantHey Wieslaw,
Thanks for reaching out to us!
Out of the box, there isn’t a way to do this with Events Calendar Pro. There are some email specific plugins for WooCommerce as well as plugins for MailChimp that you could explore to build this feature. You would just need to add a way to associate the Organizer with your WooCommerce products so that data can be accessed when the product is purchased.
I’m sorry I wasn’t able to give you a direct response but hopefully this will help to get you pointed in the right direction.
Thanks!
Josh
ParticipantHey Jason,
Thanks for reaching out to us!
Is the primary print feature being controlled by the Jetpack sharing module? Based on the description, it sounds like the print feature is pulling “the_content()” from the post to control the print output. This would mean the other meta content for the event details aren’t being seen by the print feature.
There may be some hooks or filters available within the print feature that allow you to conditionally add meta from the current post but this would require some custom development beyond what we’re able to provide here in support.
I’m sorry I wasn’t able to give you a direct answer on this one. If you have more detail about available filters within the print plugin, I can help to get you pointed in the right direction for the functions to pull in to get the associated meta details for events.
Thanks!
Josh
ParticipantHey James,
Thanks for reaching out to us!
You can modify the way the organizer details are displayed by following our Themer’s Guide to copy the views > modules > meta > organizer.php file from the core Events Calendar plugin into your theme and modifying the content their to meet your needs.
Let me know if this helps.
Thanks!
March 6, 2015 at 2:14 pm in reply to: tribe_include_view_list not returning events on single venue page #946623Josh
ParticipantHey Hannah,
Let me know if you find anything when testing locally. The other event plugin could possibly be causing an issue. Another thing to test would be to turn WP_DEBUG on and see if there are any errors on the page prior to that section.
Let me know if this helps.
Thanks!
Josh
ParticipantHey Marc,
Thanks for following up with us.
Your versions of our plugins look good now. One note though, have you made the upgrade to version 2.3 of WooCommerce yet? I know there were some changes that we had to make to our plugin regarding the “add to cart” process based on changes to WooCommerce. This current issue may resolve itself when updating to the latest version of WooCommerce.
Let me know if this helps.
Thanks!
Josh
ParticipantHey vibethink,
Thanks for reaching out to us! I apologize for the delayed response. We’re working to get caught up after our team trip this past week.
Unfortunately we don’t have a straightforward way to add stand alone calendars like you’re describing. We’re working to expand this in future releases and giving users more control on where they’re able to output calendars as well as how many calendars they would like to output on their site.
Using “tribe_show_month()” is certainly an option for displaying a standalone calendar however the issues (the lack of resources being enqueued as well as the navigation links being relative to the main calendar view) that you’ve pointed out are the key reasons we typically don’t promote this as a go-to option.
As an alternative, you could try the shortcodes available within the Event Rocket plugin. This will allow you to drop-in some of the more detailed calendar widgets available within the plugin as shortcodes. These will also be integrated in the next release of our plugin.
I apologize again for the delay. If you have any further questions please don’t hesitate to ask.
Thanks!
Josh
ParticipantHey Catherine,
I apologize again for the delay. We’re just getting back in town and back to our normal schedules.
I tested on the Parabola theme that you’ve currently got active and found a few things that may help:
- I wasn’t able to replicate the missing header date, it is working as expected with the Parabola theme active. Have you tried turning on WP_DEBUG (http://codex.wordpress.org/WP_DEBUG) to see if there are any errors on the site that get displayed when viewing the calendar. The most likely culprit would be a customization or code from another plugin that is causing a conflict.
- I’m noticing the issue with the tooltip not displaying with the Parabola theme active but not with a default WordPress theme. Looks like there may be some styles that are conflicting with the default functionality of that feature. I did some digging within the browser but it will take some further digging within the stylesheet to narrow down the exact culprit. Unfortunately customizations to work with theme compatibility issues is beyond the scope of what we’re able to provide within support.
- Can you provide the snippet that you used to try to add the venue to the tooltip?
Thanks!
Josh
ParticipantHey Krystine,
Awesome! I’m glad you were able to get that issue resolved.
Unfortunately there isn’t a great way to remove them from the backend of the site, however we have added a great filter option above the events that allow you to narrow in and filter through other events. You can see the filters just above the event listing within your dashboard https://cloudup.com/cYWZFENOUJg.
Let me know if this helps.
Thanks!
Josh
ParticipantHey,
I see you’ve marked this answer as correct. Happy to be able to help.
I’ll go ahead and close this ticket. If you have any further questions, please don’t hesitate to open a new one.
Thanks!
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