[Josh]

Hey Giorgio,

Thanks for reaching out to us!

Hopefully we can help to get this sorted out for you quickly.

1. When you added the files to the “lang” folder of the plugin did you ensure they had the proper name convention? https://cloudup.com/c9MeQrQuT_P
2. If so, you should have been prompted to replace the existing files. Ensure that the old file were replaced with your newly updated translation.
3. After adding, try deactivating and reactivating the plugin to see if that helps.

Thanks!

[Josh]

Hey Vladimir,

Thanks for reaching out and for your interest in our plugin! I’ve updated our options to now include Croation translation option. You can find that here.

Additionally, if you would like more information on the translation process, I invite you to check out our updated documentation.

Let me know if this helps or if you have any further questions.

Thanks!

[Josh]

Hey Ricardo,

You can take a look at some of the newly available shortcodes for our plugin here. These should work with Visual Composer, if you have issues with it please open a new thread.

Since it’s been a while since we heard from our original poster here, LC, I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey barrywales,

Thanks for your note here. Would you mind opening a new thread since the nature of the issue is probably different due to the themes used. This also helps us to ensure we’re able to give each customer a full and complete response without having to juggle multiple issues/solutions within the same thread.

Victoria,

Would you be able to send a link to download a zip of your current theme? I can’t make any promises for a solution but I will take a look at it to see if anything stands out as a potential conflict.

Thanks!

[Josh]

Hey Davis,

Awesome! I’m glad you were able to find a solution that worked for you! I’m guessing thats a new shortcode available with the Event Rocket plugin?

I’ll go ahead close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Mike,

Awesome! I’m glad this is working for you. As far as the code being referenced, that should add to the args for the query rather than fully replace. If you are noticing something different I’ll leave this thread open and you can come back with that here.

Thanks!

[Josh]

Hey Danielle,

Awesome! and thanks for providing the code for future reference!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Niall,

Awesome! I’m glad you were able to get this one resolved!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Helen,

Awesome! Happy you were able to get this issue resolved.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

dtforum,

Thanks for adding that additional information. Out of curiosity, did you open a thread for that issue? If not, we would love to have you open a thread with that comment so we can have a record of it in case this is something happening in the code that we need to address.

Thanks!

[Josh]

Hey bgccc,

No problem. I’m sorry I’m not able to give you a complete response based on the nature of the issue but hopefully this will help you to find the conflicting code and get it removed.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey smythkowalczyk,

Thanks for reaching out. We request that you do open a new thread for your support request. Since there could be multiple solutions for similar problems, we request that each user open their own thread so we’re able to address each user directly and fully.

I apologize for the inconvenience but in the long run it helps to ensure that we’re able to address you fully.

Thanks!

[Josh]

Hey Greg,

I apologize for the delayed response. Unfortunately I haven’t been able to replicate the issue locally.

Here are a couple of steps that I believe may help in this particular case:

1. Update both your Events Calendar plugin and Events Calendar Pro plugins to the latest version
2. Go to your WordPress settings and update your website timezone to the appropriate time for your location. Looking at your site I’m assuming that would be UTC – 4?
3. Delete the current recurring event that is showing the wrong time.
4. Recreate the event to see if the issue is resolved.

Let me know if this helps.

Thanks!

[Josh]

Hey Victoria,

It’s been a while since we’ve heard from you. We’ll go ahead and close this thread and if you have any further questions, please don’t hesitate to open a new one.

Hassen,

If you would like some assistance in our forums, please don’t hesitate to open a new thread with your request.

Thanks!

[Josh]

Hey Victoria,

Thanks for following up with us.

If there is a theme conflict, you can start by looking for a few things first:

1. Check your theme folder and see if it includes a “tribe-events” folder. If it does, there could be an old template in there that could be causing the conflict. If so, you can remove the template or update it with the newer elements from the latest template that you can find within the “views” folder of our plugin.
2. You can look through your theme’s functions.php file and see if there are any global modifcations to the loop. Look for stuff such as “pre_get_posts” to see this sort of thing.

Let me know if this helps.

Thanks!

[Josh]

Hey Caroline,

Awesome! I’m glad we were able to get to the bottom of this one for ya.

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Author]

Posts