[Josh]

Hey,

No problem. Try checking your reCAPTCHA settings at the bottom of the Events Settings > Community tab (https://cloudup.com/cAMbtGGEQNS).

Ensure that the domain is set properly in the reCAPTCHA settings when generating your site key and private key.

Let me know if this helps.

Thanks!

[Josh]

Hey Timothy,

Thanks for reaching out to us!

A couple of quick questions for you:

1. Has this happened since you started using the plugin or did you stop getting the update notifications at some point?
2. Have you tried deleting your license key from within your WordPress dashboard and then re-entering it to verify that it gets authorized?

Let me know if this helps.

Thanks!

[Josh]

Hey Melody,

Thanks for reaching out to us!

Unfortunately there isn’t an option within the plugin to adding a waiting list. This is an interesting idea though, if you would like, you can suggest this feature on our UserVoice page for further discussion.

Let me know if this helps.

Thanks!

[Josh]

Hey Mamta,

Thanks for reaching out to us!

This is definitely a strange issue to be having. Could you try turnign on WP_DEBUG for your site? You can then try downloading the Debug Bar plugin. This plugin will analyze the queries that are run when trying to access the page. It’ll also pull out really slow queries and highlight them for you. This will help us to narrow in on what may be causing this performance issue when editing events.

Thanks!

[Josh]

Hey Mike,

Thanks for reaching out to us!

Can you give us a little more information on this one? Which links would you like to remove?

Thanks!

[Josh]

Hey Franco,

Thanks for reaching out to us!

You can do a general “WP_Query” of the “tribe_venue” post type. You can also do a “tax_query” on that same query and target the new category that you’ve created as well as the terms you would like to target.

Let me know if this helps.

Thanks!

[Josh]

Hey Kayla,

While in phpMyAdmin, make sure you’re in the database that has the events that you’re wanting to export. You can then click the “Export” button at the top of the page.

You can then do a custom export of the posts, postmeta, terms, term_relationships, and term_taxonomy tables from that database. https://cloudup.com/cskRCcj08el

You can then take that file and import it into your new database. One note though, this will also import all of your posts, pages and other categories and tags from the old site to the new.

Let me know if this helps.

Thanks!

[Josh]

Hey Karen,

I’ve been using wp-crontrol on couple of dev sites lately and it’s been working great.

I’ll go ahead and leave this thread open for now. If you notice that something happens again you can follow up in this thread.

Thanks!

[Josh]

Hey Mariko,

Thanks for following up! Looks like we’re moving in the right direction here.

I took a look at your site and noticed some of the issues you were describing. I was unable to toggle the different views due to the header overlapping the content of the site. As a next step, have you tried following the Testing for Conflicts procedures to see if there is a conflict with an existing plugin or theme at play here?

Let me know if following those steps reveals anything.

Thanks!

[Josh]

Hey Robert,

You mentioned that you already tried re-saving your permalinks settings. Did you try this after updating to the latest version of the PRO plugin as well as after the other plugins had been deactivated? Particularly the Event Espresso plugins since there could have been some conflict for the “events” slug that may still be causing the issue even with the plugin deactivated.

Try re-saving the permalinks again with the latest version of our plugins and all other plugins deactivated and see if that gets you back to being able to see the Events pages.

Let me know if this helps.

Thanks!

[Josh]

Hey Cindy,

Thanks for providing that link and the follow up!

1. I downloaded A CSV from the doc you linked and was able to import without the special character issue (dashboard – https://cloudup.com/cF-P4Xa3tVO, front-end https://cloudup.com/cFXKfHCQ502)
2. Have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict with an existing plugin that could be causing the strange import?
3. A conflict could also be impacting the time import issues that you’re noticing. Here is the second event from the spreadsheet that had a set start time in the CSV and it imported the time correctly for me as well https://cloudup.com/c6dBBH_PKNd.

The option to upload or add a file is definitely a great idea! I’ll log it for our development team to consider since you’re right, that would definitely be a great option to help increase the usability of these forums when we do need to accept files such as these.

Let me know if the above helps or reveals any conflict.

Thanks!

[Josh]

Hey Karen,

Thanks for providing this information. It’s definitely helpful!

For the cron issue, you can use a plugin such as https://wordpress.org/plugins/wp-crontrol/ to access the cron jobs on your site via the “Tools” menu item.

In regards to the duplicated events issue:

1. It looks like you’ve been using PRO on your site for a while. Did this issue just recently start happening when creating recurring events?
2. Were there any other changes at the same time ( new plugin added, plugin updated, theme updated, etc. ) that the issue started occurring with the events getting duplicated?
3. Have you tried following our Testing for Conflicts procedures to ensure there isn’t a conflict at play here? You can possibly expedite this process if there was anything new or different added in reference to the second question above.

Thanks!

[Josh]

Hey,

Thanks for following up.

I’m still not sure exactly how you’re wanting to integrate with Gravity Forms, however to get a list of dates for events within a specific category you can use “tribe_get_events()” to query the events on your site. In the arguments that you use for the “tribe_get_events()” function you can use “tax_query” to target the “tribe_events_cat” terms that you want to pull.

Once you’ve got the events for your category using the functions above, you can use the “_EventStartDate” meta for each of the events to get the dates.

Let me know if this helps.

Thanks!

[Josh]

Hey Luke,

This 1/3 – 2/3 (http://www.screencast.com/t/oT6Ta1rNl) appears to be a customized view managed most likely by your theme.

Does your active theme have an existing “tribe-events” folder in it? If so, can you paste the code for the “single-event.php” file into a gist and paste a link here?

Thanks!

[Josh]

Hey Jacob,

No problem! Happy to help!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Author]

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