Josh

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Viewing 15 posts - 2,176 through 2,190 (of 4,178 total)
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  • in reply to: Archive of Events #1014837
    Josh
    Participant

    Hey MajorTom,

    Thanks for reaching out to us!

    By default, we do have a “Past Events” listing which you can technically go back into indefinitely. You could eventually run into issues, however this would probably happen sooner depending on the type of queries you’re running on the information rather than just the amount of information causing the problem.

    We do have a cleanup of recurring events which I believe is set to remove recurrences of an event that are older than 2 years. However you could technically also set those to stay in your database forever as well.

    Let me know if this helps.

    Thanks!

    in reply to: Remove Additional Tickets Email and Message #1014834
    Josh
    Participant

    Hey Carl,

    Thanks for reaching out to us! Check out George’s response here  and see if this accomplishes what you’re looking for.

    Thanks!

    in reply to: How to make events page wider? #1014830
    Josh
    Participant

    Hey Tommy,

    Awesome! Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions. please don’t hesitate to open a new thread.

    Thanks!

    Josh
    Participant

    Hey Brian,

    Awesome! I’m glad you were able to get things back up and running again. Be sure to remove the WP_DEBUG settings now from your live site.

    This is definitely a strange addition and something that seems to be displaying outside of template. A couple of places to look:

    1. Check to see if there is a “tribe-events” folder within your theme and whether there is a “single-event.php” file within that folder. You can then check to see if there is any extra entry title there.
    2. Do a search of your files (possibly functions.php, index.php, page.php, etc.) for any conditional logic that includes the addition of “no-entry-title” class to an entry-title.

    Let me know if this helps.

    Thanks!

    in reply to: RC3.12 – currency codes not working #1014826
    Josh
    Participant

    Hey Tim,

    Awesome! I’m glad you were able to find a solution for this one.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: How to make events page wider? #1014824
    Josh
    Participant

    Hey Tommy,

    I took a look at your site and it appears to have a customized view of our calendar which is controlled by your theme. Within your theme’s stylesheet is a declaration for “.events-list.tribe-bar-is-disabled #tribe-events-content-wrapper” which has a max-width of “700px” set on it. You can increase this to whatever width you would like for your calendar.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Antonio,

    Awesome! I’m glad this was able to be resolved for you.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

     

    in reply to: Events feed integration #1014734
    Josh
    Participant

    Hey Bryan,

    Thanks for reaching out to us!

    We do have a CSV import option for events as well as an iCal Importer that allows you to have events automatically imported into your website from an “.ics” feed.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Mark,

    Thanks for reaching out to us!

    I just did some tests on this with a basic event on my local install. The event that gets displayed into the default tag template is showing the event date for me rather than the publication date. Additionally, for the list view the publication date should not display at all by default.

    As an initial test, have you tried following the Test for Conflicts procedures to ensure that there isn’t a conflict with the existing theme or plugins?

    Thanks!

    in reply to: Change Placement of EDD Ticket in Events #1014727
    Josh
    Participant

    Hey David,

    Thanks for reaching out to us!

    We have a nice article here https://theeventscalendar.com/knowledgebase/move-edd-tickets-form-above-event-content/ that should help you out with this.

    Let me know if this helps.

    Thanks!

    in reply to: Blank screen for events landing page #1014420
    Josh
    Participant

    Hey Anna,

    Just wanted to follow up with you on this one. I’ve got the initial import and the site is still loading as expected. I’ll need to do some additional review, particularly in the settings tables since there are likely to be many things in there that aren’t currently impacting my local configuration.

    Thanks!

    in reply to: Building up a simple List #1014419
    Josh
    Participant

    Hey Niko,

    No problema! I’ll go ahead and close this one out as well.

    Thanks!

    in reply to: start and endtime #1014418
    Josh
    Participant

    Hey Nikolaus,

    No problem. Glad this worked for you here!

    I’ll go ahead and close this thread for now. If you have any further questions, please open a new thread.

    Thanks!

    in reply to: It has places that you do not have geolocation information. #1014416
    Josh
    Participant

    Hey Antonio,

    Would you mind sending a screenshot of the warning on the page? Additionally, when clicking the link, does it successfully take you to the Event Settings where you’re able to click a button to generate the geolocation data for the venues?

    Thanks!

    in reply to: How to make events page wider? #1014413
    Josh
    Participant

    This reply is private.

Viewing 15 posts - 2,176 through 2,190 (of 4,178 total)