Blank screen for events landing page

[Anna]

Hi, any luck with this?

[Josh]

Hey Anna,

I’m terribly sorry, it looks like my last response didn’t get posted here.

The zip folder you’ve provided includes the site files but not the database. I did have an additional thought though. Whether or not a plugin is activated is a database setting. Could you check the plugins page on both the main site and the development site and make sure the same plugins are activated on both sites?

Thanks!

[Anna]

This reply is private.

[Josh]

Hey Anna,

Thanks! This looks like the correct file. Due to the size I’ll need to reconfigure some things to test it. Will follow up with you today.

Thanks!

[Josh]

Hey Anna,

Just wanted to follow up with you on this one. I’ve got the initial import and the site is still loading as expected. I’ll need to do some additional review, particularly in the settings tables since there are likely to be many things in there that aren’t currently impacting my local configuration.

Thanks!

[Anna]

Hi Josh, I don’t know if you did something, or someone else on the site did something, but the month view is working correctly now. So weird. Thanks for your assistance in troubleshooting.

I am noticing one other thing, and let me know if you’d prefer I start a different thread — there is a strange bar on the single events view page: http://citylore.org/event/live-from-the-poemobile-a-celebration-of-greek-poetry-and-music/ (look under “organizer” “venue” and “calendar powered by”). How do I get rid of the blue bar? Where can I get my hands on the CSS that is driving those sections?

[Josh]

Hey Anna,

Awesome! I’m glad this was able to get fixed. I’m thinking it must have been either a calendar setting or potentially a setting with another plugin that was causing the issue since the initial import of the database didn’t recreate the issue for me.

It looks like there is an empty “ttl” div in there https://cloudup.com/cAnNsKxlEmo. You can remove this by adding the following to your theme (or preferably child theme’s CSS file):

.single-tribe_events #ttl {
display:none;
}

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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