[Gustavo Bordoni]

Hi Paul,

Thanks for reaching out to us here in our forum.

So WordPress keeps a cache of which plugins need update to avoid loading external stuff unnecessarily

If you download the plugins that you need from our Downloads page with your account logged in, you just need to replace the files on the FTP or delete the old plugin and install the new one.

This process will NOT delete any of your current content.

My Best Regards,

[Gustavo Bordoni]

Hi Miguel,

Thanks for reaching out to us here on the forum.

Normally our plugin will follow the language that your WordPress installation is using at the moment, if it’s not, please let us know so that we can check why, and yes as of right now we have a Spanish translation.

For the plugin to work using WooCommerce you will need to buy our WooTickets addon.

I hope this solves your questions, if not, let me know.

My Best Regards,

[Gustavo Bordoni]

Hi Michael,

Thanks for reaching out to us.

We are already aware of this bug, but unfortunately I cannot promise you any Estimated Time for release, because it depends on the work of a big team.

Rest assured that we are working towards having a solution, it will be out in one of our next releases.

My Best Regards,

[Gustavo Bordoni]

Hi Catherine,

I just looked at your theme and it has a bug that is not related to the solution I provided you. It’s probably a plugin or another modification that was created previously, which I can provide information about but only for a technical person that would know how to use this info to solve the issue.

I would suggest you to take a look at your previous changes and plugins to see what is the issue there.

You should take a look at our Testing for Conflicts page, which provides some tutorials on how to test to see where the problem is coming from.

My Best Regards,

[Gustavo Bordoni]

Hi Winston,

Thanks for reaching out to us here at our forum for the first time.

I will point you to our Themer’s Guide where we explain a bit how to insert content and change the templates for plugin related content and also to the Template Overview.

To do it you will require a little bit of PHP and WordPress development knowledge.

My Best Regards,

[Gustavo Bordoni]

Hi Catherine,

What I mean by “revert all the changes we provided you before”, is to get your theme to the original state before we provided you any support and then activate that plugin following the instructions on the link I provided you on my last message.

My Best Regards,

[Gustavo Bordoni]

Hi Thomas,

This problem is related to the WPML plugin and the way we setup all the Recurring events.

Unfortunately we are working towards having compatibility with the WPML. You can see this other forum user tried to fix that but it a complex solution:

Solution for WPML + Events Calendar PRO Recurring Events Compatibility

I cant promise anything as a release date, but I can say that this in our list of bugs to be solved.

My Best Regards,

[Gustavo Bordoni]

Hi Claude,

Thanks for reaching out to us, let me see if I can help you find out the source of the problem here.

Did you make any changes to the default User Roles on WordPress, I mean, did you delete any of the roles from WordPress?

Since the Process of Registering the Order is a WooCommerce structure I can assist you to some degree.

My Best Regards,

[Gustavo Bordoni]

This reply is private.

[Gustavo Bordoni]

Hi Howard,

Our plugin will only manage The Events and you will need to work with a developer to get a good synergy with a few plugins to accomplish the structure you are thinking, that is not so simple to create.

My Best Regards,

[Gustavo Bordoni]

Hi Trevor,

Thanks for the information, by the way I didn’t notice because this bug presented in another way for you, but I was the one that fixed that issue for our next release, so in our next release this should be fixed for everyone.

As it’s fixed I’m marking this thread as closed.

My Best Regards,

[Gustavo Bordoni]

This reply is private.

[Gustavo Bordoni]

Thanks for your feedback, I will mark the correct answer and close the thread.

[Gustavo Bordoni]

Hi Sonya,

I’m very glad that you found the solution and marked the correct answer, so I will close this thread.

my Best Regards,

[Gustavo Bordoni]

Hi Peter,

I’ve crafted a small plugins based on the code you provided me. Just access the URL and follow the instructions there and you should be good to go.

https://github.com/bordoni/tec-forum-support/tree/plugin-947803

PS: This plugin acts as a <b>functions.php</b> snippet, but with the power of the “Activation” from WordPress.

My Best Regards,

[Author]

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