Recurring events duplicate massive

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  • February 23, 2015 at 4:35 pm #944413
    Thomas Dahm
    Participant

    Hi Tribe,

    i have two questions.
    1. i get a 500 internal server error when I want to view the /events page in month view. i’ve followed tribe’s the trouble guide but still have it. i’ve renewed the .htaccess file. contact the hosting company but they couldn’t find anything. what can it be?

    2. every recurring event i make keeps duplicating!
    my settings are custom > Every 1 Week(s) on: W | Th | F | Sa | Su or
    custom > daily every 4 days
    i’ve tried: changing time zone, change city, Merge Duplicate Recurring Events, etc. no result. How can this be solved?
    I have this problem on two different sites on different servers. 1 has a total clean instal, the other started after updating wp and event calendar.

    hope to hear soon from you.
    t

    February 23, 2015 at 5:38 pm #944429
    Gustavo Bordoni
    Keymaster

    Hi Thomas,
    Thanks for reaching out to us.

    This only happens on month view correct? If so can you tell me how many events you have approximately for this current month you are trying to view?

    I mean, because our Month View is currently the slowest and we are aware of it, so we are already working to make it better.

    My Best Regards,

    February 24, 2015 at 1:03 am #944466
    Thomas Dahm
    Participant

    Hi Gustavo,
    yes, it happens in month view, but also in week view.
    there are more then 20 events this month, recurring and single events.

    if i make al list view non of the errors occur. But if i choose a specific date in the list view, i first see the events that started the previous month(s) before events that start lets say today. I want to see all events that are happening but not show the month and events that start today are more important then recurring. Is that possible?

    Thanks thomas

    February 25, 2015 at 8:58 pm #944801
    Gustavo Bordoni
    Keymaster

    Hi Thomas,

    Can you give me a list of which plugins are you currently using and which hosting are you on? I would like to check why that performance issue is happening. It shouldn’t be a problem with that amount of events.

    About the NonRecurring events ordering, that is something that our team has in mind, and we will probably allow better control in the near future, but as of right now it’s not possible.

    My Best Regards,

    February 27, 2015 at 5:43 am #945151
    Thomas Dahm
    Participant

    This reply is private.

    February 27, 2015 at 4:53 pm #945262
    Gustavo Bordoni
    Keymaster

    Hi Thomas,

    I can’t see any reason on your plugins for this bug to happen, so I will ask you to try activate your WP_DEBUG so that we can see if that 500 error comes from a PHP error of some sort.

    If you don’t know how to Activate your WP_DEBUG, check this article on the WordPress Codex.

    My Best Regards,

    March 4, 2015 at 3:01 am #945870
    Thomas Dahm
    Participant

    This reply is private.

    March 8, 2015 at 10:11 pm #946820
    Gustavo Bordoni
    Keymaster

    Hi Thomas,

    I tried to reproduce this bug in my localhost and this doesn’t happen to me, can you provide me an Administration account so that I can further debug this issue?

    If you deliver this administration account to me, please mark it as a Private one so that only you and Tribe members have access to it.

    This will speed up things a lot.

    My Best Regards,

    March 10, 2015 at 3:05 am #947159
    Thomas Dahm
    Participant

    This reply is private.

    March 13, 2015 at 1:18 am #948085
    Gustavo Bordoni
    Keymaster

    This reply is private.

    March 13, 2015 at 1:29 am #948088
    Thomas Dahm
    Participant

    This reply is private.

    March 13, 2015 at 11:13 pm #948290
    Gustavo Bordoni
    Keymaster

    Hi Thomas,

    This problem is related to the WPML plugin and the way we setup all the Recurring events.

    Unfortunately we are working towards having compatibility with the WPML. You can see this other forum user tried to fix that but it a complex solution:

    https://theeventscalendar.com/support/forums/topic/solution-for-wpml-events-calendar-pro-recurring-events-compatibility/

    I cant promise anything as a release date, but I can say that this in our list of bugs to be solved.

    My Best Regards,

    March 13, 2015 at 11:57 pm #948292
    Thomas Dahm
    Participant

    Hi Gustavo,

    your answer isn’t really helpful since the website doesn’t use the WMPL plugin.

    March 16, 2015 at 11:23 am #948629
    Gustavo Bordoni
    Keymaster

    Hi Thomas,

    Sorry It was my mistake I meant to say it was a problem with the Translation plugin, because of the way it handles the translations.

    I mean, try to deactivate the plugin and then update the recurring events, too see the change here you need to update the events while the plugin is deactivated.

    My best Regards,

    July 7, 2015 at 6:31 am #983873
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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