[George]

Hey Roland,

Would it be possible for you to leave your site at http://webinweb.nl/cms9/activiteiten/ with Twenty Fifteen active, and all plugins other than The Events Calendar and Events Calendar PRO deactivated? I’m curious just to see how everything is behaving in that state, it might be helpful for further troubleshooting here.

Let me know if this is possible!
George

• This reply was modified 11 years, 4 months ago by George.

[George]

Hey Dieter,

I’m curious, what is the exact configuration of how you’ve activated these plugins? Are all of these plugins Network Activated on your multisite installation? Including WooCommerce itself?

[George]

Hey Martin,

I’ve investigated this a bit, and found two things you should ensure to get comments working:

First of all, comments are not something supported by default on Venues, so unfortunately, you will not be able to have comments on Venues if you have “Default Events Template” selected for the “Events Template” option in your Events Settings page.

You can find this option in Events > Settings > Display – on top of adding both of the functions we’ve discussed above, set this option to “Default Page Template” and save the changes.

If this alone doesn’t help, one more thing that should help is to go to Settings > Discussion in your WordPress admin and make sure the “Allow people to post comments on new articles” is checked. If it isn’t, then un-check it, save the changes, and then check it again and save the changes again.

Both of these things should help – I tried it out locally and got Venue comments working.

Let me know if it helps!
George

[George]

Hey Simon,

Cool, I’m glad you’ve been able to work through some of these issues here. We unfortunately can’t offer specific support for customizations like this, but the good news is that your final two questions here are examples of things you can find by searching – either here on the theeventscalendar.com, or by searching on Google with site:theeventscalendar.com at the end of your search query to limit the search to theeventscalendar.com.

Getting event cost, for example, should be something you can accomplish just by using the function tribe_get_cost(). You can find that here → https://theeventscalendar.com/function/tribe_get_cost/

And as for getting the “Website Link” field: if you mean the Website Link for your given venues, again, searching online is the best thing to do here – we’ve got yet another function that easily grabs that data, check it out here: https://theeventscalendar.com/function/tribe_get_venue_website_link/

Since your original questions are mostly answered here and the rest of customization tweaking is something that you’ll have to take the reins on, I’ll mark this issue “resolved”. However, I’ll still leave the ticket open so you can respond and confirm, or comment on other issues or concerns if they’re within the scope of support we can provide. And if problems or questions pop up at any time, you can always come right back and open a new ticket here on the support site 🙂

Best of luck with your customizations! Be sure to make backups of your custom code and of your site and database while you play around with things, and definitely play around with the new search functionality here on theeventscalendar.com – there’s a ton of great information and articles here.

Cheers,
George

[George]

Hey Edgar,

Unfortunately, as far as I know, all the specific customizations that you mentioned cannot be achieved with things in the Settings panel alone. They would require writing custom CSS, which is a bit outside the scope of support here on the forums – but we’re happy to help you get started!

For example, an excellent place to start is our official “Themer’s Guide”, which you can find here: https://theeventscalendar.com/knowledgebase/themers-guide/

That guide will lay out how to customize your Events Calendar templates from right within your currently-active WordPress theme.

And all that may not even be necessary, to be honest – you might be able to customize the look of your calendar to exactly what you want simply by writing custom CSS in the bottom of your theme’s style.css file.

I tried to check out your site, but when I visited the URL, it said it was in maintenance mode. I’d recommend checking out the Themer’s Guide, and if you’re not familiar with writing CSS to style things on a web page definitely take some time searching online to see some examples and play around with it.

If you have some specific questions, you can either take your site out of maintenance mode for a bit or share some temporary login information with us here in this ticket – if you do that, just be sure to check the “Set as Private Reply” button! 🙂

We can’t write elaborate customizations but might be able to write some simple CSS as an example for you to get started with things.

Cheers,
George

[George]

Hey Roland,

Sorry you’re having trouble here. In your support ticket here, it says that you’ve tried deactivating all other plugins on your site, and also tried activating a default theme on your site like Twenty Twelve, or Twenty Thirteen/Fourteen/Fifteen…

I’m curious: did you indeed do both things? If not, no worries, but I’d recommend trying them out thoroughly and seeing if anything changes.

If you did do both of these things, what did you notice? Did any of this behavior change?

Thanks for any insight on these things! 🙂
George

[George]

Hey Dieter,

I’m sorry you’ve been having trouble with this. I’m curious: what are all the other plugins you have installed on your site?

Also, for now, I’d recommend heading to your site’s wp-config.php file and changing this line of code:

define( 'WP_DEBUG', false );

to this:

define( 'WP_DEBUG', true );

That will display PHP errors on your site if any exist, which might be very helpful here. Once you make these changes, try deactivating again – if any errors pop up on your screen, paste them here if it’s just one or two lines of text, but if it’s a long series of errors and warnings, paste the output into a Gist at http://gist.github.com and share a link to that Gist.

If you’re not able to make these changes to wp-config.php directly, I’d recommend contacting your webhost to see if they can help.

Let us know what other plugins are on your site, and what you find after this first change, and we can proceed with troubleshooting from there.

Thanks! 🙂
George

[George]

Hey Richard,

Sorry you’ve been having trouble here for a while. I’m curious though – in the screenshot you shared, there was still evidence of other plugins being activated. In the menu, for example, there’s “RokGallery Pages”, “Weather”, “Ads”, et cetera…

If you deactivate every single plugin on your site except for Events Calendar and Events Calendar PRO, can you take a screenshot of things in that state?

Let me know what you find when those are literally the only two plugins active on your site – if issues persist we can troubleshoot from there, but ruling out other plugins as possible culprits here is extremely important as a first step.

Thanks!
George

[George]

Hey Martin,

Sorry you’re having trouble with this. I’m curious – have you added both snippets that Barry shared in the post you linked to?

If not, definitely ensure that both snippets are added – as Barry said, there isn’t “out-of-the-box” support for comments on venues, so you’ve got to rework some things a bit, and adding these two functions is the place to start here.

Once both of those functions are added, I’m curious: would you be able to (temporarily!) activate a default theme on your site, like Twenty Twelve, or Twenty Thirteen/Fourteen/Fifteen? As Barry also mentioned in the original topic you linked to, your theme itself could be interfering here, depending on its comments template and any limitations it might be placing upon the usage of that template.

If you can activate one of these default themes, let us know if anything is different.

Thanks!
George

[George]

Hey Varga,

I’ve brought this issue up with some Support and Products team members here and it’s indeed an odd issue. The behavior on your site is indicative of something going wrong with your server configuration, or possibly a conflict with other WordPress software – even though you said you’d tested that already.

I hate to make you keep debugging things, but it’s important to investigate the following things before proceeding further. Please ensure you investigate each thing directly, and let us know what you find:

1. Are you certain that you’ve tried things out after deactivating all plugins on your site, so that Events Calendar and Events Calendar PRO are the only active plugins? If you’re not 100% certain, please do this test one more time – and if you’re willing to leave your site with just Events Calendar and Events Calendar PRO active for a bit of time, then you can let us know when you’ve deactivated everything else. We’ll take another look at your site in this state and see if the behavior is different at all.
2. Aside from plugins, can you describe your hosting situation a little bit? Specific things we’re curious about would be:
   • Is there any server-side caching going on? Contact your web host if you’re not sure about this.
   • Who is your web host? Are you on a shared host, your own server, etc.?
3. Finally, one thing I can recommend that might help is to ensure that the permissions on your server are set correctly. The standard for WordPress stuff is usually to have all WordPress directories – or at least the /wp-content directory – have their permissions set to 755 recursively, owned the web server. If this is something you’re not comfortable changing yourself, contact your web host and they should be able to make a change like this very quickly.

We appreciate for your patience with this issue, the behavior of your month view is odd and something we very rarely see, so we want to look into everything we can. Hopefully we can get your site working soon!

Thanks Varga,
George

• This reply was modified 11 years, 4 months ago by George.

[George]

Hey Simon!

There is indeed some PHP you can use to get events with the specific parameters you described in your post here. If you ensure you’ve got solid backups of your site and database so you can play around a bit, I’m sure if you spend some time with the things I’m about to recommend you can cook up exactly what you need for your site.

First, I’d recommend reading up on tribe_get_events() function here → https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

It’s a pretty powerful, but simple, function to use, and as you can see, it lets you get pretty specific with what type of events to “get”.

To get really specific with authors, specific venues, etc., however, that article alone isn’t enough. To learn how to specify these things in your Events queries, I’d recommend getting familiar with WP_Query, which is the class within WordPress itself that tribe_get_events() ultimately references.

You can learn about WP_Query in-depth here → http://codex.wordpress.org/Class_Reference/WP_Query

If you notice on the tribe_get_events() article I linked you to above, that article itself doesn’t specifically mention how to specify an Author in the Events query. <b>But</b>, since tribe_get_events() ultimately calls WP_Query itself, you can use almost any of the parameters for WP_Query in your tribe_get_events() parameters.

For example, here’s an example from the tribe_get_events() article that queries 5 upcoming events:

// Retrieve the next 5 upcoming events
$events = tribe_get_events( array(
'posts_per_page' => 5,
'start_date' => new DateTime()
) );

If you want to additionally limit this query to only get 5 upcoming events from a specific author, find the Author’s ID within WordPress and consult the “Author Parameters” section of the WP_Query article I Linked to above. If the Author ID you wanted to specify was 123, for example, you could modify the above query example to this:

// Retrieve the next 5 upcoming events
$events = tribe_get_events( array(
'posts_per_page' => 5,
'start_date' => new DateTime(),
'author' => 123
) );

Does that make sense? If not, let me know what sort of things aren’t clear and we’ll try to clarify the advice a bit.

You can use just about any of parameters in that WP_Query article in your tribe_get_events() query – so, for example, “Venues” in Events Calendar are custom taxonomies, so consult the Taxonomy Parameters section of that WP_Query article above and play around with that a bit.

We can only provide limited support for customization stuff like this, but I hope I was thorough enough to help you get started on things. Please let me know if anything’s not clear or if you have any other questions or concerns!

Thanks,
George

[George]

Hey Christopher,

Yes, you can wrap the image in the code I shared above in a Gist with an HTML link, and use the tribe_event_link() function to link to the event directly. Here is a modified Gist that exemplifies this tweak to the original one above:

https://gist.github.com/momnt/f8161b631847a700cb60

As for centering the text in addition to the thumbnail, this is a small CSS tweak that you should be able to play around with and get working very simply. Just add the class .tribe-events-month-event-title to the centering CSS I shared above, so it looks instead like this:

.tribe-events-event-thumb,
.tribe-events-month-event-title {
    text-align: center;
}

Since we can only provide limited support for customizations, for further tweaks and customizations beyond this point, please refer to tools like our Themer’s Guide – between that and the search functionality here on TheEventsCalendar.com (and even good ol’ Google searching for general CSS or WordPress questions) you should be able to get things just how you want them.

Since we’ve addressed the original issue of getting multiple featured images on a given “day” in the month view, would you agree that this is issue is resolved? If so, I can close up this ticket, but if you have other questions or concerns, let me know here and we can keep helping you out within the scope of the support we can provide.

Oh, and be sure to make back ups of all custom code you write! 🙂

Cheers,
George

• This reply was modified 11 years, 4 months ago by George.
• This reply was modified 11 years, 4 months ago by George.

[George]

Hey Bill,

Before getting into my “actual” response here, I just wanted to check to see if you intentionally set the status of this issue to “resolved”? It shows up for me as “resolved” in the support admin here but I didn’t set that, and want to make sure that it wasn’t set by accident or something. As for your issues:

1. Hm, if it’s a Genesis widget then I unfortunately don’t think it would have support for Events categories out-of-the-box. For help with the Genesis widget, it may be possible to add custom filtering and support for Events categories, but I’d recommend contacting Genesis support separately on that issue.

2. Right on, definitely check it out and give it a good read. Lots of great information there.

3. I understand your limitations and hope Events Rocket turns out to be useful. Thanks for trying that out!

4. An admin account may be necessary, but for now, is there any way you could screenshot the specific area you’re having trouble with in your admin? I’m just curious about what exactly you’re referencing when you mention having to “apply filters to the list widget”, because if you’re talking about a “multi-select” input element in the admin, then as far as I know, having to hold down the Control key is the correct behavior required for it to work. Let me know if you can post a screenshot or screenshots to Imgur or something and we’ll take a closer look.

Cheers! 🙂
George

 

[George]

Hey Bill,

Sorry you’ve run into some frustrations here. To be clear, we only provide very limited support for customizations – but with some general guidance I’m sure we can at least help you get a great head start on customizing your site to have things exactly as you’d like.

Before getting into the specifics of your post, one thing I can’t recommend enough is our Themer’s Guide. Check that out here → https://theeventscalendar.com/knowledgebase/themers-guide/ It’s chock-full of great information and examples about customizing and extending Events.

Onto some of your specific points:

I’d like to include specific event categories but in the widget, when I go to select category(s) the event categories do not appear.

1. When you mention how event categories aren’t showing up in “the widget”, can you specify what widget you’re talking about? Is it something from within Genesis, or do you mean the categories widget that comes with WordPress by default? Or something else altogether?

I’d like to have event preview look more like blog post preview where featured or first image is shown instead of the stylized date.

2. Something like this is where the Themer’s Guide should come in super-handy. If you can specify what event previews you’re referencing – in the blog loop you mentioned earlier? in the Month events view? – we might be able to offer some more specific advice here. In the meantime, if you get familiar with the Themer’s Guide and try out using WordPress’ own functions related to showing the post thumbnail, you might be able to put something together that’s pretty close to what you’re hoping for. You can learn more about WordPress’ post thumbnail functions here.

It seems like it’s be easier if one could create a regular post that then could be selected for the event loop rather than events to loop.

3. If you head to Events > Settings in your WordPress admin, do you find this option on the main Events Settings page?

If so, does checking that help make your custom looping any simpler? If not, something that might be helpful for you here is an unofficial plugin that extends Events Calendar – it’s not officially supported or anything, but is made and maintained by a Code Guru here at Tribe, Barry Hughes. The plugin is called Events Rocket and has some features that might help you, like the ability to embed events – you could, for example, make “normal” blog posts and embed your events into them, and then just deal with manipulating those “normal” blog posts instead of trying to loop events separately or something. You can check out this plugin for free on WordPress.org here.

Finally, I’ve noticed that if you don’t hold down the control key when selecting filters, the spinning ball twirls and then the menu pops up but disappears within a half second if you don’t hold the control key down.

4. Just to be clear, do you mean the filters on the Tribe events filter bar? If not, what do you mean? And either way, can you share a link to where you find this problem with the spinning ball?

I’ve addressed all your points one-by-one with numbers here just to help keep things organized. Let us know what you think on each numbered point and we’ll hopefully be able to help resolve some of these frustrations.

Thanks! 🙂
George

• This reply was modified 11 years, 4 months ago by George.
• This reply was modified 11 years, 4 months ago by George.
• This reply was modified 11 years, 4 months ago by George.
• This reply was modified 11 years, 4 months ago by George.

[George]

Hey Christopher,

Thanks for sharing the link and making those test events. I’ve actually gone ahead and update the single-event.php template in general – the one in that original tutorial article is a bit outdated, if you look at the views/month/single-event.php template in The Events Calendar in the current version of the plugin you’ll see it’s different than the one cited in that tutorial.

Here’s a Gist for the custom view for you to use instead of what you have currently, it will show featured images for all events on a given day if the featured image exists:

https://gist.github.com/momnt/f8161b631847a700cb60

As for your other questions, I’m afraid these are getting a bit outside the scope of support we can provide here. We can only provide limited support for customizations, but fortunately, moving the images around and getting information from the venue are definitely possible and pretty simple to do. I’d recommend playing around with the template I made in the Gist above – when it comes to getting info from an event’s venue, check out the search functionality here on theeventscalendar.com and search for venue-related things, limited to “Documentation”. That should pull up technical documentation for functions that you can use to get all sorts of information from an event’s Venue.

I hope this all helps, including the centering CSS I mentioned in a reply above. Be sure to make backups of all your custom code, and let me know if you have any other questions or concerns!

Thanks,
George

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