[George]

Hey Andrea,

It can indeed be custom coded with Events Pro, but is not something that just simply setting some Events options would enable by itself. Custom coding is needed.

I hope that helps!

Cheers,
George

[George]

Hey Stu,

There are PHP-specific things like var_dump() and print_r() that you can use within functions to dump variable information, and a whole plethora of debugging tools out there like xDebug and such, though these are things that aren’t specific to The Events Calendar.

I hope you investigate some of these options and find one that works well for you!

Cheers!
George

[George]

Hey Michael,

Thanks for being patient while we shuffled things around and came back to to your issue here.

I’m curious about your issue here because of what you originally reported – for example, slugs like this:

veranstaltungen/action~posterboard/page_offset~1/time_limit~1437656401/tag_ids~83/cat_ids~43/

What about these lines of text make you think these are specifically related to The Events Calendar?

Also, would you be able to temporarily deactivate The Events Calendar altogether, and see what if anything in your Google Webmaster Tools changes?

Thank you!

[George]

Hey Paul,

The “we are only human” excuse may not be acceptable to you, but that’s fine, because we have not made that excuse.

Instead, we have poured dozens, if not hundreds, of hours into extensively testing every single release we’ve made here, and have been working with you on your issue here in the forums and taking your problems very seriously.

Before being so quick to assume that our plugin is to blame, your site’s behavior is very odd and indicative of other problematic code on your site that is causing the problems, not just something wrong with our code.

At this time you are the only person encountering these exact problems – our thorough testing has not made led us to reproduce these errors, and no other customers have reported your exact issues either.

So, while I genuinely do understand how awful and frustrating this stuff can be (I own and run a bunch of sites myself, as do most of us here on the team – we feel your pain!), please stick with us and don’t give up here.

Especially now, because yes, as you mention, the lack of “White screen of death” is some progress relatively.

There are a few further questions I can think of here:

1. What version of PHP are you running on your site?
2. If you deactivate Eventbrite so that your site works, can you go to Events > Settings > Help in your admin, and copy and paste your whole “System Information” block of info here into the thread? You can make it in a separate reply here by itself to help “section it off” a bit if you’d like.

I don’t doubt how frustrating it is to have a broken site Paul. We genuinely understand your frustration and want to help resolve it as fast as possible. But please understand the uniqueness of your issue here, and how complex a WordPress site can be – two factors that can lead to a frustratingly not-immediate pace for resolving problems like yours on your site.

We’re willing to work on this and are, and want your site to work as well as it should – thank you for being patient with us thus far, and for any further patience you can muster while we keep working on this.

Sincerely,
George

[George]

Hey Katie,

You can learn all about Recurring Events, and how to create them, here → https://theeventscalendar.com/knowledgebase/pro-recurring-events/

As for this ticket, since I haven’t heard from the original poster in a long time, I will close it up.

Cheers!
George

[George]

Glad to help Chris – if you use the methods described in the link I shared above with you, you should be able to make theme customizations that don’t break when you update The Events Calendar.

I hope you find that to be the case – best of luck with your site!

— George

[George]

Glad it helped! Be sure to make backups of your site and database as you play around with custom code like this – and just in general, too, I guess 🙂

Best of luck with your site!

George

[George]

Hey Karl,

Unfortunately, the things I shared with Henry remain true at this time, and there is not simple code we could write or share for your specific needs here. The best option I can think of is to explore other CSV import/export options – I’m genuinely sorry about how disappointing any of this might be, and while we don’t recommend any specific CSV import/export plugin, there are many out there.

If you spend some time searching for a good CSV import/export plugin, that handles custom meta and other sorts of data, hopefully you’ll find a usable solution.

— George

[George]

Hi Stu,

Moving code around without knowing code well can indeed lead to the sorts of problems you’re facing here. If there are things meant to be in a loop, for example, but you move them out of the loop, things can break – the whole page, even.

As for where to find specific functions, like you mentioned, the simplest way to do this is just to go right into the code itself and look for where the function is defined.

Any function that begins with tribe_events_ is a function from The Events Calendar itself, and can be found within those files. But for functions like the_content(), or any function prefaced with wp_, these are WordPress “core” functions and are defined within the WordPress installation files directly.

Your best option in either case is to search for the word “function” and then the name of the function – this will lead to where the function is defined so you can see how the function works.

For example, if you want to find where the_content() is defined, head to your WordPress installation and search for “function the_content”. This will lead you to line 220 of /wp-includes/post-template.php, where the function is defined and you can read it in entirety.

I hope this is helpful! Let us know if so, or if you were asking for something different than what I elaborated upon here.

Thank you!
George

[George]

Hi Martino,

The default Map View included with PRO sounds like it covers a lot of the features you’ve mentioned here.

To see the Map View in action yourself and determine if it’s right for you, check out our demo site for it here → http://wpshindig.com/events/map/

If you need to build more features than what’s there, then it is indeed technically possible, but since we don’t offer support for customizations you’d have to build all these custom features yourself.

I hope this information and the live demo help you – let us know if they do!

Cheers,
George

[George]

Hi Pasquale,

Sorry for your troubles here. I’m curious, if you page through your blog listing for several pages, do any events show up at all?

I’m not trying to insult your intelligence here! 🙂 I’m just curious because, when events are included in the main blog loop, their date display is different. So sometimes, events are successfully included in the main loop, but are a page or two back because of the order of items in the loop.

If no matter how far you page through your loop, you can’t see any events, then unfortunately the leading suspicion is that there’s a plugin or theme conflict here.

To investigate that, run through our full set of troubleshooting steps here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

After each step, check out the main blog loop again and see if any events start showing up.

Let us know what you find! 🙂

— George

[George]

Hi Chetan,

This register page has nothing to do with The Events Calendar, which means we cannot offer support for it here in the forums. Do you agree? Or does this page and the datepicker itself have something to do with The Events Calendar? If so, please elaborate on how they’re related, and we’ll take a closer look.

Thanks!
George

[George]

Hey Chris!

You should be able to do this on your site for sure – it will indeed require some custom code, which we unfortunately can only provide limited support for, but before getting into all that, can you first elaborate a bit on exactly what you mean when you mention wanting to change the name “Venue”?

For example, do you only want this change to be apparent in the Admin of your site? Or just on the front-end? Or both?

The simplest way to get started, regardless of the specifics of the above questions, is to use the Venue label filters for both the plural and singular instances of the word “Venue”. You can do this by adding code like the following to the bottom of your theme’s functions.php file:

add_filter('tribe_venue_label_singular', 'tribe_change_single_venue_label' );

function change_single_venue_label() {
    return 'Where';
}
  
add_filter('tribe_venue_label_plural', 'tribe_change_plural_venue_label' );

function change_plural_venue_label() {
    return 'Where';
}

Try that out and see how much it helps, if at all – let us know more details about your goals from there! 🙂

Thanks,
George

[George]

Hey Chris,

Something like this would indeed be possible, but would unfortunately require some code customization beyond the scope of support here.

The customizations should be fairly simple though, in the grand scheme of things – it seems like you could just enable the “Featured Image” thumbnail feature for the Venue post type, and upload map images to that. (This “Featured Image” thumbnail feature can be seen in your admin if you go to add/edit a post or page, or even an Event).

Enabling this requires just two things. First, ensure that your Venues post type has support for Featured Image thumbnails. You can do that by adding code like the following to your theme’s functions.php file:

add_action( 'init', 'tribe_963087_add_thumbnails_to_venues' );

function tribe_963087_add_thumbnails_to_venues() {
    add_post_type_support( 'tribe_venue', 'thumbnail' );
}

Read more about this add_post_type_support() function here → https://codex.wordpress.org/Function_Reference/add_post_type_support

Then, all you’d have to do is start using these new thumbnails and upload your custom map images to them, and just display it as you’d like on your site. There are many ways to do this – look for some of WordPress’ core functions like the_post_thumbnail(), which you can learn about here → https://codex.wordpress.org/Function_Reference/the_post_thumbnail

You can use functions like this to get the featured images in any of your Tribe Venue templates. To learn about customizing these, check out this page here → https://theeventscalendar.com/knowledgebase/themers-guide/

---

There’s a lot of information and links here and such, but the customization is actually quite simple despite all of that. Keep a good backup of your site and all your code before you start on these customizations, and play around with things a bit – you should be able to put together something quite useful.

Cheers!
George

[George]

Hey Chetan,

I’m sorry the Divi theme didn’t suit your needs too well. It can indeed be hard to find the “perfect” theme for your site, but your willingness to code and customize the theme a bit definitely widens your opportunities.

We don’t officially recommend any theme, and don’t offer any support for theme customizations and such, but there are a few resources we can recommend here that might be helpful for you in your searching here.

Our site showcase
One great resource is our site showcase, which you can find here → https://theeventscalendar.com/showcase/
Most of these sites are using custom themes, but are still beautiful and you might get inspiration for your custom styling from them.

WordPress.org Themes Repository
At http://wordpress.org/themes, you’ll find all of the wordpress.org-approved free WordPress themes. They have to pass certain tests for quality and such, so if you get one, it should at least work well on your site – you could take it and then customize the heck out of it to make it perfect for your needs 🙂

Premium Theme Shops
We don’t recommend or endorse any particular theme shop – there are many options, but ones that we often see the most satisfaction with are Array Themes, WooThemes, Rescue Themes, and Themezilla.

I hope all of these resources help! Best of luck with your site.

George

[Author]

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