[George]

Hi Ivelina,

Sorry for your troubles here – there are several things to note.

First, these will not cause any actual problems on your site – they’re just a feature of Webmaster Tools that are supposed to help you find potential problem-areas on your site, but these are not problem areas because The Events Calendar intentionally treats Events pages that have no events as 404 pages. This is a standard pattern for software, and the 404s don’t break anything but just tell any other service or the page itself “hey, there are no events here”.

You should be able to disable this feature by downloading a free plugin by one of our developers Barry. He’s a great dancer and a great coder, so this plugin works quite well and has solved this problem for many users with the same concerns.

All you have to do is download it here → http://m.tri.be/no404s

Then, install it on your site and activate it, and that’s it! No settings pages or need to configure anything, etc. Just install and activate.

I hope that helps! 🙂

Cheers,
George

[George]

Hey James,

Your back-end issues are not quite an “issue”, at least not in the sense that something is outright broken – things are “squished” a bit there because you have the SEO plugin active on your site, which adds several column headers to the admin table there. That makes the table very wide, which just squishes all the data on the screen because it’s all trying to fit there.

You could write some admin-specific CSS on your site to hide specific columns on that backend page, if you’d like to, but otherwise there aren’t many solutions for fixing that.

As for the front-end page problems, first head to Events > Settings > Display in your admin. For the “page template” setting, try changing this to different values and checking on the front-end to see how different templates work.

If none of them work well, then revert to the current one and try adding custom CSS like the following to the bottom of your theme’s style.css file:

#tribe-events-pg-template {
    margin: 0 auto 0 21%;
    max-width: 855px;
}

You can write more specific CSS with media queries to handle the appearance for smaller screen sizes and such, or to change the padding and spacing around the page – for stuff like this, I highly recommend getting a free tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They’ve got inspector tools that make it very easy to find out what CSS you need to add to your site to achieve a desired result.

I hope all this information helps – cheers!

George

[George]

Hi Phillip,

There is no builder like this for any of our plugins. As for our other issue, relating to missing event data, this is an odd problem:

The enfold ALB just loads a blank canvas while editing an event so the events details and header are missing

I bet if you activated a default theme like Twenty Fifteen or Twenty Thirteen or something, this issue would not persist, and that it’s likely the result of something weird being done by the “enfold ALB”.

If you can’t work around this, then the only solution that I can think of would be to manually add custom Events Calendar templates to your Enfold ALB theme files – then, you can basically just copy the original Events Calendar version of these template files, but then add any necessary Enfold-specific functions.

To learn how to create Events Calendar templates in your theme like this, check out our Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

I hope that helps.

Cheers!
George

[George]

Hey Brryce,

If users are admin users, and have access to your WordPress admin area and they can publish normal blog posts too, then yes, they can create events in the admin just like creating posts.

If, however, you mean if un-logged-in users can submit events from the front-end, this is not possible without our Community Events add-on. You can learn more about this add-on here → https://theeventscalendar.com/product/wordpress-community-events/

Let me know if this helps!

Thanks,
George

[George]

Hey Sean,

While we don’t “officially” offer support for customizations, adding checkboxes is technically possibly here.

To offer some general advice on that process, notice how on line 69 of Gustavo’s snippet, the textarea’s name attribute is “tags_input”? → http://git.io/vqcio

Well, take a look at lines 45-56 above it, where you see $_POST[‘tags_input’] being used in the code → http://git.io/vqcij. The similarity of the name there (“tags_input”) is not a coincidence. $_POST[‘tags_input’] is the stored value of whatever is entered into that textarea upon submission.

So, if you replace the textarea with checkboxes, then you can capture whether they’re checked or not by using that same $_POST array variable. If your checkboxes are named ‘example_one’, and ‘tag_two’, then $_POST[‘example_one’] and $_POST[‘tag_two’] will have their “checked” or “unchecked” value, and you can process that in the form submission instead of the textarea.

To learn more about how to process checkboxes in PHP forms, check out this stackoverflow question and answer here → http://stackoverflow.com/questions/19893927/send-checkbox-value-in-php-form

Some good information there.

Okay, so then as far as listing the tags as checkbox items, you can get them with the get_the_tags() function – which is used higher up in the code anyway – and just loop through each tag. Display a checkbox for each one, with a unique “name” attribute for each as described above, and then you can tweak the form handler to look for these new tag checkboxes and process it all from there.

Best of luck with your customizations!

Cheers,
George

[George]

Hey Dominik,

Sorry to hear about your problems. Just to be 100% clear, can you clarify what you mean by this:

The „Save Changes“ button under „Display“ is not working for me or for anyone else on our WordPress.

Do you mean the Save Changes button under the “Display” Events options? Or something different? If possible, take a screenshot of the exact location you’re talking about.

This is not a known issue, regardless of the location of the button, so for the first step here, I’d recommend running through our complete set of Troubleshooting Steps outlined here → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Please run through those steps in full and let us know what you find – try the “Save Changes” button after each step in that process, and see if its behavior improves at all.

Thank you!
George

[George]

Hey Josep,

Unfortunately, the issues you described here are known issues with WMPL, and we do not have a fix at this time.

We are working hard to get a stable, reliable fix in place for this, but it’s been trickier to do than it might seem.

I’m really sorry to disappoint here, Josep. Please let me know if you have any other questions or if there’s anything else I can (try to) help with!

Sincerely,
George

---

P.S.

Okay, so I know that just above I said we don’t have a fix for this. We don’t, but I’d like to recommend a few things. First, if in any of your events-URL related settings, if you have an extra slash at the end of the URL in the option, removing it might help. For example, if you have options where your value it is something like this:

`/events/`

Then this might work better, theoretically:

`/events`

Next, if a translation is just completely not working (like Spanish, on your site), then this could be because the translation files for that language are out-of-date. Is that possible, on your site? It might be worth bringing up this specific issue with WPML support, or searching for other help resources online for when WPML just isn’t translating anything at all.

Just some ideas, not much but it might help things a bit on your site. Cheers!

[George]

Hey Mike,

Sorry to hear about these troubles on your site – you’re right about several people having widget-specific issues after the update, and the tricky thing is that there isn’t quite a clear pattern so far. In other words, there are some issues popping up with the widgets, and thus far there have been different sources of the problems and different solutions for them.

In regards to your website, specifically, I’m curious: have you made any customizations to the “Upcoming Events” list widget at all on your site? If so, then does first backing up these customizations and then temporarily removing them affect your issues at all?

Next, I see that the mini calendar in your sidebar works fine, though this is from a “Google Events Calendar” plugin and not our own – if possible, can you try adding some of our other Tribe Events Calendar widgets to your sidebar, just to see how they compare in functionality to the upcoming events List Widget?

Thank you!
George

[George]

Hey Charlie,

Thanks for reaching out. I’m a bit unsure of some of the specifics of your issue, so would you mind elaborating on the following this?

1. First, you said this:

I have downloaded both versions from your iste just now

What do you mean by “both versions”? Have you downloaded multiple versions of Community Events? Or do you mean that you’ve downloaded the .zip files for both Community Events and for The Events Calendar?

2. Next, you described your issue as follows:

and its still saving community events is at version 3.9

How exactly did you perform the update from 3.9 to 3.10.1 on your site?

3. Finally, what version of The Events Calendar does your site say you’re running?

Thanks in advance for answering each of the three pieces of information above Charlie, they’ll give us a great foundation to continue troubleshooting here.

Cheers!
George

[George]

Hey Mollie,

Thanks for reaching out to us – sounds like a cool project. And it would indeed be a great use of the Filter Bar plugin, but there’s unfortunately only some good news here with equal parts bad news 🙁

Basically, yes, the Filter Barr add-on has support for custom taxonomies like you’re describing here. If you added a “Format” taxonomy and a “Genre” taxonomy correctly to WordPress, then you could add them to the filter bar, but not with a simple switch of an option, or a few quick clicks. It would require custom coding at this time.

For the record, this is something we’re hoping to improve in future versions of the Filter Bar add-on, though there’s no specific date or even estimate for when we’ll be able to build these features at this time.

As it stands right now, you’d have to write the custom code to include your custom taxonomies in Filter Bar, which isn’t the simplest customization to make…if you’re curious about how some of the code for this would look, you can see two forum threads where specific code was discussed in detail here:

• https://theeventscalendar.com/support/forums/topic/adding-a-custom-filter/
• https://theeventscalendar.com/support/forums/topic/adding-custom-filter-to-filter-bar-2/

Sorry for some of the disappointing news here – let me know if you have any other followup questions or if there’s anything else I can help with!

Thanks,
George

[George]

Hey Ken,

Sorry for your problems here – staging sites are great though, right? Glad you found this problem on that and not your live site…

First, I’m curious if you can clarify this bit of information:

Update has resulted in white screens on all events pages. Have tried updating the permalinks […]

So, just to be clear, only web pages at /events/-type URLs on your site show the white screen? And your admin works fine, other front-end pages like your blog posts work fine?

Next, I’m curious: how is your staging site hosted? Do you use WP Engine, for example, and use their default staging site feature? Do you use the “out-of-the-box” staging site provided by another host, perhaps?

Or are you running your own server(s), and your own staging one?

I’m just curious because it seems there is a problem, at core, with the server itself. Some weird caching or permissions issue, for example. The reason I suspect this is because of what you wrote here:

Oddly, I’ve even deleted the plugin and installed a copy of 3.10 and the problem remains.

It’s hard to say that with much confidence though – definitely an odd issue, let us know about some of the information requested here and we’ll take things from there, hopefully we can sort this out quickly for you.

And again, thanks for trying on a staging server first! 🙂

Cheers,
George

[George]

Hey Paige,

This customization is indeed possible, there are just a few bits of information you need to start with and can build from there.

First, you should familiarize yourself with our templating system – we cover it in-depth in our Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

You use the same principles there to customize the tickets/email-related files, which are located in the /views/tickets views folder.

Once you’ve got the gist of customizing files in general, you should be able to make a version of the emails here by simply duplicating the original email.php and attendees-email.php files in the correct locations, as per the Themer’s Guide.

Then just add code like this where you’d like to show the start date:

echo tribe_get_start_date();

And this for the end date:

echo tribe_get_end_date();

I hope that information helps you get started on this.

Best of luck with your customizations,
George

[George]

Hi Michael,

Thanks for reaching out to us. I checked out the links you provided and, for me, I found that the Photo View showed the same thumbnail photos as the List View.

Here are screenshots of what I saw: Photo | List

As for the sources of those images, they’re coming from what looks to be a CDN on your website – a Content Delivery Network, which makes resources like images load faster on your site. These are your images, from your site, just moved to a bunch of different web servers instead of only being on one server.

This is coming from something that is not The Events Calendar. Do you have any caching plugins on your site? Any speed-related plugins? These could be the source.

If not, or you’re not sure, contact your web host to ask about this. The CDN being used seems to be MaxCDN – https://www.maxcdn.com/

I hope this helps!

Cheers,
George

[George]

Hey @melzar,

I’m sorry you’re still having trouble here – hopefully we can help.

First, I’m curious why that month link all way in 2027 would even be pinged by Google’s tools? Do you have events on your site listed five, seven, eight years in the future like that? Or is that just a random link that happens to be returning a “soft” 404?

As for using our patch – based on your original thread, what you mean by this is our “no-404s” fix plugin that our developer guru Barry made. It’s available at http://m.tri.be/no404s, for reference, and has worked really well for me (and a sizeable amount of other users, too).

So I’m curious – even before updating to 3.10, did this no-404s plugin work for you at all?

If so, did it stop working only after updating to 3.10?

And finally, not to insult your intelligence, but just to be 100% sure here, is the no404s plugin still installed and activated on your site?

Thanks for your patience with this issue @melzar – it’s true that “soft” 404s in those tools are not technically harmfully, but I can understand your frustrations with this and it’s worth a closer look for sure. It’s early in our discussion, but just to be forthright and prevent any unrealistic expectations, I’d like to make it clear that there may be a fundamental limit here: Google’s Webmaster tools are out of our control and it might pick up weird things on your site regardless of what we do. Pills like these can be hard to swallow, as we’ve experienced ourselves with other things that rely on third-party software like our Eventbrite and Facebook plugins, but even if there are limitations with the third-party, we’ll work hard to try to come up with something more appealing here.

Thanks,
George

[George]

Hiding these is a bit trickier, as no specific class name is used for each list item. You will have to use the CSS :nth-of-type selector – e.g., if you want to hide the first item, it’s the first child. The second item is the second child, and so on. Research online for more information about this if you’re not familiar.

An example of this, to hide the second 4th item for example, is this:

#tribe-community-events .table-menu ul li:nth-of-type(4) {
    display: none !important;
}

Add a new line of that type of code for each item you want to hide, and you should be able to hide these elements well.

For more help with CSS customizations, check out those tools that I mentioned above. And be sure to keep good backups of all your custom code! 🙂

Best of luck with your site,
George

[Author]

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