Event Date in New Attendee Email WPEC

[Paige]

When a new user purchases a ticket, an email is sent to the admin with the purchase details. Is it possible to add the event date to this email so the admin knows which event the ticket was purchased for? Some events happen two different nights, or are repeat events, so it’s confusing when the email comes across as to which date specifically they purchased the ticket for.

[George]

Hey Paige,

This customization is indeed possible, there are just a few bits of information you need to start with and can build from there.

First, you should familiarize yourself with our templating system – we cover it in-depth in our Themer’s Guide here → https://theeventscalendar.com/knowledgebase/themers-guide/

You use the same principles there to customize the tickets/email-related files, which are located in the /views/tickets views folder.

Once you’ve got the gist of customizing files in general, you should be able to make a version of the emails here by simply duplicating the original email.php and attendees-email.php files in the correct locations, as per the Themer’s Guide.

Then just add code like this where you’d like to show the start date:

echo tribe_get_start_date();

And this for the end date:

echo tribe_get_end_date();

I hope that information helps you get started on this.

Best of luck with your customizations,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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