[George]

🙂

[George]

Hey @douglas,

Yes! Head to http://theeventscalendar.com/my-account/downloads and scroll down to the “Early Access” section, you can replace all your 3.11.x plugins with the 3.12 Release Candidates available there.

I hope that helps! Let me know if it does.

Cheers,
George

[George]

Hey Jennifer,

I’m really sorry about continued issues here – I still cannot produce any of them 🙁

Do you have any problems with simply uploading the file to, for example, your media library? If so, that could hint at permissions issues.

Also, Brook’s suggestion in that other thread may be worth trying → http://theeventscalendar.com/support/forums/topic/ical-importer-no-ical-found-at-this-url-google-calendar-import/#post-1002102

I’m sorry to redirect you to that thread, just trying to find something useful here since I still can’t reproduce the problem. Your patience is superb and I’m really, really sorry about how long this thread has been going on for!

Sincerely,
George

[George]

Hey Tony,

I’m really sorry that you’re still having issues here – and that our Support Droid auto-closed your thread. He means well but sometimes gets a little overzealous 🙂

As for your issues, I really appreciate you going through all these tests to try this out.

I’m curious – we just published our 3.12 Release Candidates for all plugins, which you can access by going to http://theeventscalendar.com/my-account/downloads and then scrolling down to the “Early Access” section.

Would you be interested in activating all of these and trying out the 3.12 suite of plugins to see if this works any better for you?

If so, the process is just to:
1. Back up your site.
2. Delete the existing 3.11.x version off of your site – this will not delete data on your site.
3. Download 3.12 release candidates for all the plugins you have, and then return to your site and install them and activate.

Then try to recreate your issues on your site and see what you find.

Let me know what you think about doing these steps – and if you do them, let us know what you find!

Thanks,
George

[George]

Hm, this is some odd behavior @allenpublic – sorry it popped up on your site!

It’s not caused by The Events Calendar itself, either, it seems to be caused by your theme and/or an ecommerce plugin (if one is active on your site…)

You should fortunately be able to fix this relatively easily by heading to the very bottom of your theme’s style.css file and adding code like the following:


body.tribe-events-page-template .page-header-inner-wrapper {
display: none !important;
}


That should help!

[George]

Hey Margaret,

Sorry you ran into some problems here. I think, however, that your issues may be fixed by simply updating the Class name of the code you posted here. Specifically, you’d take this original code:


remove_action( 'tribe_events_single_event_after_the_meta', array( TribeWooTickets::get_instance(), 'front_end_tickets_form'), 5 );
add_action( 'tribe_events_single_event_before_the_content', array( TribeWooTickets::get_instance(), 'front_end_tickets_form') );


And change it to this:


remove_action( 'tribe_events_single_event_after_the_meta', array( Tribe__Events__Tickets__Woo__Main::get_instance(), 'front_end_tickets_form'), 5 );
add_action( 'tribe_events_single_event_before_the_content', array( Tribe__Events__Tickets__Woo__Main::get_instance(), 'front_end_tickets_form') );


That might help – let us know if it does! 🙂

— George

[George]

Hey Michal,

Sorry you’re having issues here! Can you share a link to one of these attempted recurring events? I’ll take a look at it directly on your site.

Could you also take a screenshot of the entire event’s admin edit screen? You can upload that image to a site like imgur, flickr, etc., and share a link to that here.

Thank you!
George

[George]

Hey @xrossglobalgroup,

The exact functionality you describe is unfortunately not quite possible by just using “privately published” 🙁

I’m sorry to bear that news! Using the “Password Protection” instead might be a close similarity to what you’re looking for here – you could set a simple password and send that instead of the link to individual users who you want to grant access to…

What are your thoughts on that?

Cheers,
George

[George]

Mark – thanks a ton for your patience in this thread and for testing out all that stuff. There is both good news here and bad news.

The good is that you’ve isolated the source of the problem: a huge step towards fixing things!

The bad news is that it’s not 100% clear where to go from here. We’ve had several conflicts and issues with qTranslate, WPML, and other translation plugins in the past – these plugins tend to do a lot of things that affect a lot of code, so they’re hard to troubleshoot.

I think your best option is to seek support from the qTranslate team about how to exclude an item from “qTranslating”, so to speak. If there’s a simple function or filter you can use there, then applying it to that $ticket variable you var_dump()ed earlier should solve this.

Definitely reach out to their support team and/or look for documentation for a function or other way of excluding specific bits of code from qTranslate’s translation features. This alone should preserve the security code.

I’m sorry that after all of this testing and back-and-forth, the end solution is “seek support from qTranslate”. I hope you can understand that we’re not trying to “get rid of you” here or anything at all! And please keep communicating with us here to let us know how things go. But I don’t know the qTranslate codebase and so I unfortunately don’t know exactly how to exclude items from translation 🙁

Let me know what you think Mark, and again, thank you so so much for your patience and your willingness to test for and with us here.

Sincerely,
George

[George]

Hi Tommy,

Can you share a link directly to where there is an example of this on your site? If your site is private for development or something, I totally understand that – however, we cannot log into user sites, so if this is the case, can you temporarily make the site public so we can see it first-hand?

The things you’re looking for here might be mostly achievable with some CSS. We don’t support custom code here, just to put out that disclaimer, but I’m happy to take a look and offer any advice that I can.

Thank you,
George

[George]

Thank you for this information Jeff! I’m curious – if you remove the URL from that “Redirect URL” option under the Access Control options, does anything improve here? There may be a bug where this redirect is happening even though it shouldn’t be.

Thanks!
George

[George]

Hey Daniele,

Thanks for the reply – I’m sorry to admit it, but I don’t quite understand what you mean here exactly:

is it possible to show up only the events in the arc of time of the visitor’ search?

Can you elaborate on that and specify exactly what you mean?

Sorry for the misunderstanding! I just want to make sure I understand exactly what you mean so that I can best help you out 🙂

Cheers,
George

[George]

Hey @littleshiva,

Sorry you’re having trouble here!

If you haven’t already, I’d recommend going to http://theeventscalendar.com/my-account/license-keys and using the “Disconnect Now” links for lcr-lagauche.org

Once that’s disconnect, manually update the Tribe plugins on your site so that they are at the latest version. The latest version is the highest available version for you in the dropdowns at http://theeventscalendar.com/my-account/downloads – they should all be 3.11, 3.11.1, or 3.11.2 at this time, based on the plugin.

Once these are installed in your site, go to your Events > Settings > Licenses page and enter your product licenses again. Save them so that they register on http://theeventscalendar.com, and hopefully things will be working in regards to both of the issues you mentioned here.

Let us know what you find!
George

[George]

Okay, cool. I assume that between my solution and Barry’s, one of them works well for you! 🙂

Best of luck with your site!
George

[George]

Hey @laughmasters,

Yes, splitting the event will leave the “recurrence series” of 7 events intact as one set of events, and then create another standalone event that you broke off.

This won’t change much in the views, there will just be the same events on the same days but one will not be part of the series any more.

Cheers,
George

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