"organizer name already exists" and "event organizer required" errors

[Tony Ash]

This is a followup from: https://theeventscalendar.com/support/forums/topic/organizer-name-already-exists-and-event-organizer-required-errors/#post-994819

When trying to register an event using the community add on, I’m getting an “event organizer required” error if using an existing organizer from the dropdown and I also get an “organizer name already exists” if I try to use a new event organizer, no matter what I type in there, and even if there is no event organizer with that name or email. It’s preventing any events from being registered.

The issue still persists after:

– unchecked all the checkboxes under Access Control in the community settings sections
– removed all functions
– deactivated all plugins except for the event calendar plugins
– activated the 2015 theme
– upgraded wordpress to 4.3

And the issue still persists: http://screencast.com/t/QdmbwAzp

Temporary test site url: http://gaya3.hosts.cx/events/2015/add

[George]

Hey Tony,

I’m really sorry that you’re still having issues here – and that our Support Droid auto-closed your thread. He means well but sometimes gets a little overzealous 🙂

As for your issues, I really appreciate you going through all these tests to try this out.

I’m curious – we just published our 3.12 Release Candidates for all plugins, which you can access by going to http://theeventscalendar.com/my-account/downloads and then scrolling down to the “Early Access” section.

Would you be interested in activating all of these and trying out the 3.12 suite of plugins to see if this works any better for you?

If so, the process is just to:
1. Back up your site.
2. Delete the existing 3.11.x version off of your site – this will not delete data on your site.
3. Download 3.12 release candidates for all the plugins you have, and then return to your site and install them and activate.

Then try to recreate your issues on your site and see what you find.

Let me know what you think about doing these steps – and if you do them, let us know what you find!

Thanks,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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