[George]

Hey folks,

Sorry you’ve both into run trouble here! Hopefully I can help. Can both of you answer each question below?

1. Does your site have a page whose title is “Events” and whose URL slug is /events? If so, remove this page – The Events Calendar will auto-generate its own /events “page”.

2. If you head to Events > Settings in your wp-admin, what is your setting for the “Events URL Slug” option? If you change this, then save your changes and then re-set it to the original, does that help with things at all?

3. Jason already shared his System Information – thank you Jason! @clangille, can you also share your system information? It’s very simple to do, check out this quick article to learn how → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Thank you!
George

[George]

Hey Ben,

Sorry you’re having trouble with this snippet – just to be 100% certain what that trouble is, can you clarify exactly what you mean when you write that “It is not working”? Are the hours being filtered correctly, but just still scrolling? Are your events disappearing or something? Just want to better understand the problem here.

Next, can you share a link to the main Events page on your site? If it’s blocked for anyone except members, is there any way you could temporarily un-block it? (We can’t log into customer sites, unfortunately 🙁 )

I’m just curious to see it first-hand because there might be a much simpler CSS and/or JavaScript solution here that would work better.

Finally, as for the wording of the feature request, the wording you used in your post itself is pretty good! 🙂 This is actually a feature we have on our radar, though if you’d like to vocalize more support for this feature you can definitely post on our UserVoice page → http://tribe.uservoice.com

Thanks!
George

[George]

Hey Debbie,

Making that user an “Editor” user level would let them create and edit events without issue. This user level does not, however, let them access other parts of the admin area like site settings, or plugins for example.

This is indeed something you can configure, though you would have to write custom permissions-related code on your site to allow users of various levels to do different things.

Does this information help? Let me know! 🙂

Cheers,
George

[George]

Hey Shawn,

Cool site!

CSS like the following would change that background from its gray-ish color to black:


.tribe-events-list .tribe-events-event-cost span {
background: #000 !important;
}


I hope that helps! 😀

George

[George]

Hey @oniregoc,

Thanks for reaching out! I’d like to put out the disclaimer that we don’t officially offer support for customizations here, just to set expectations reasonably and stuff – but with this disclaimer out of the way, I’m happy to at least try and help here! 🙂

One thing to note is that our forum’s code-stripping functions have mangled the code you posted here, so that it’s incomplete to us and I can’t quite read it in its entirety. I’m sorry about that – code-stripping is something our forum software does quite aggressively for security purposes.

If possible, can you instead paste your full code into a Gist at http://gist.github.com and then share a link to that Gist here?

I’ll take a closer look and offer up any advice that I can.

Thanks!
George

[George]

Hey @sbatech,

Do you have any updates on your issues here?

Let me know! 😀

Thanks,
George

[George]

Hey Jeff,

Thanks for the update – I’m glad things are resolved for now, and apologize for not thinking of that Permalinks trick!

If further issues arise, open a new thread on the forums here and we’ll help out again as soon as possible. Best of luck with your site!

Cheers,
George

[George]

Hey Stefan,

Sorry to hear about these problems – can you start off by sharing your “system information” with us? You can learn how to do that here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

That will give us a look at your site configuration which should be quite helpful here.

Thank you!
George

[George]

Hi David,

Sorry to hear about these errors – I’m curious, if you deactivate the “Sitepress Multilingual CMS” plugin on your site, and try printing some tickets again, do these errors persist or go away?

Thanks!
George

[George]

Hey Soren,

Thanks for reaching out! The whole concept you have is unfortunately not possible without some extensive code customization – that is something we unfortunately do not support here on the forums.

With that being said, can you elaborate a bit on exactly what the distinction would be between these types of events? There are a number of classes generated already, like for specific Event Categories and such – you might be able to just create an Event Category and instead of a custom checkbox, and then use this category and use its related class name for the same effect you’d get out of the checkbox.

Does that make sense? If this is not a sufficient enough solution, no worries! Elaborate a bit more on what you’re trying to do anyways, I’d happily share some more advice here and might be able to come up with a code example to get you started on a more robust customization here.

Thank you!
George

[George]

Hey Justine,

Sorry to hear about these issues! I’m curious – just to be clear, do you only receive this error on your Community Events submission form? Or in the wp-admin of your site?

If it’s only on the Community Events submission form, then I’m curious – if you head to Events > Settings > Community in your wp-admin, and scroll down to the section that is called “Access Control”, what are all of the options there? If possible, take a screenshot of these options in your admin and share the screenshot (you can upload it to Imgur.com for example).

Thank you!
George

[George]

Hey @kmengvik,

There are a few separate things I’d like to cover here:

First of all, I’m sorry that your thread was closed prematurely. Our Support Droid bot auto-closes threads after 2 weeks of inactivity, so it closed that thread but it’s nothing personal – thank you for opening a new thread right away for sharing a link to the original one. Glad to be able to continue the conversation!

---

Next, I want to address your concerns about theme changes. The overarching principle to keep in mind here is that properly-coded theme and a properly set-up WordPress site will not wholly, permanently altered by simply changing themes. We are not able to rebuild web pages or anything like that, so if you truly, deeply are worried about changing your theme, then it’s your call to do so or not and there’s certainly no need for you to try this.

What are the specific things you have done with your theme that have taken months of work?

• If those are code-level changes within your theme itself, then simply activating another theme and then re-activating your current theme will not affect those code changes in any way.
• If the work you’re referring to is a lot of options-panel configurations and such, then as long as the theme is properly coded these options will remain in the database when you switch themes, and will still be “set” as the options when you switch back.
• If your changes are mostly related to placing widgets in your theme, and/or setting up custom page templates in your theme, then at most you will have to re-drag some widgets into place after re-activating your theme. Your page template selections should remain, though you may have to re-set some of the page templates up in the drop down selector for “page template”.

---

Finally, for now, on to the actual problems on your site and what we can do about things here:

1. Do not share any login information here or with us at all – we unfortunately cannot log into user sites for any reasons, and so it would be a security risk if you post login information anywhere here.
2. Without having to activate a default theme, you can still do the 404 error-related checks that Geoff linked to in your previous thread. What do you find if you do these steps? → https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/
3. Without having to activate a default theme, you can still all the plugin-related steps in the Troubleshooting article Geoff linked to in your previous thread. What do you find if you do those steps, and check on your recurring event issues after each plugin deactivation? → https://theeventscalendar.com/knowledgebase/fixing-http-404-errors/

Let us know about items #2 and #3 above, and what your thoughts are about the theme-related things I wrote earlier in my reply.

Thank you!
George

[George]

Interesting find, John – I agree with some of the points you’ve made here in relation to this, and I’m going to do some digging and see what mechanisms are at play here.

To that end, would you be willing to share your “system information” with us? Here’s how to do so → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Cheers!
George

[George]

Hey @philippas,

This is technically possible, but is unfortunately a code customization. We do not offer support for code customizations here, but I took a look in the plugin code to see how complicated this would be – despite the disclaimer about how we don’t support customizations, we at least try to help when possible, especially if the customization is a rather simpler one…

And unfortunately, this is not a simple one. I thought that changing some query parameters would make this possible, but unfortunately this is actually deeply rooted in WooCommerce and more complex to change than I thought.

So if these specific features are something you desperately need for your site, then the best course of action I can recommend would be to hire a serious Customizer to build this out for you. We have a list of customers here who are often highly rated → https://theeventscalendar.com/find-a-customizer

If that’s not a realistic option, then something I thought of that might be a sort of “hack” or workaround here would be to make all WooCommerce orders just be marked as “Completed” automatically. Now, this itself might also not be a good option for you, because you might really need to see which payments are pending and all that depending on your business. But if you’re interested in this, check out the code snippet on this page → http://docs.woothemes.com/document/automatically-complete-orders/

Try adding that to your theme’s functions.php file and see if it works well for you – this will mark orders as “Complete” automatically regardless of payment method and such, which should generate the tickets for these users and thus add them as “Attendees” to the attendees table.

What are your thoughts on this? Do you think this will help? Or do you need the various payment statuses like “pending” and such, and so the auto-completion isn’t a viable option? Just curious here – I hope this helps and am eager to know if it does.

I’m sorry about anything here that is a disappointment, @philippas. Let us know what you think and if my alternative solution might be something useful for your site!

Thanks,
George

[George]

Hey Daniele,

It is unfortunately not possible to include the Map via shortcode 🙁 Sorry to disappoint yet again – please let me know if you have any further questions or concerns here.

Thank you!
George

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