Expand Attendee List to pending payment customers

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  • #1002797
    philippas
    Participant

    hi there,

    the attendee list only shows the names of attendees that have already payed of an event.

    is it possible also have the names (and the payment status “unpayed / pending”) in the list?

    that would make it more easy for us to see who has booked a ticket but still needs to pay for the ticket.

    Thanks!

    #1002975
    George
    Participant

    Hey @philippas,

    This is technically possible, but is unfortunately a code customization. We do not offer support for code customizations here, but I took a look in the plugin code to see how complicated this would be – despite the disclaimer about how we don’t support customizations, we at least try to help when possible, especially if the customization is a rather simpler one…

    And unfortunately, this is not a simple one. I thought that changing some query parameters would make this possible, but unfortunately this is actually deeply rooted in WooCommerce and more complex to change than I thought.

    So if these specific features are something you desperately need for your site, then the best course of action I can recommend would be to hire a serious Customizer to build this out for you. We have a list of customers here who are often highly rated → https://theeventscalendar.com/find-a-customizer

    If that’s not a realistic option, then something I thought of that might be a sort of “hack” or workaround here would be to make all WooCommerce orders just be marked as “Completed” automatically. Now, this itself might also not be a good option for you, because you might really need to see which payments are pending and all that depending on your business. But if you’re interested in this, check out the code snippet on this page → http://docs.woothemes.com/document/automatically-complete-orders/

    Try adding that to your theme’s functions.php file and see if it works well for you – this will mark orders as “Complete” automatically regardless of payment method and such, which should generate the tickets for these users and thus add them as “Attendees” to the attendees table.

    What are your thoughts on this? Do you think this will help? Or do you need the various payment statuses like “pending” and such, and so the auto-completion isn’t a viable option? Just curious here – I hope this helps and am eager to know if it does.

    I’m sorry about anything here that is a disappointment, @philippas. Let us know what you think and if my alternative solution might be something useful for your site!

    Thanks,
    George

    #1007817
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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