[George]

Hey Stephen,

There’s unfortunately no screenshot here called “Showcase Bakes Place” – if you meant to share a screenshot via upload, we don’t have that on our forums at this time, and so sharing images requires uploading the image to a site like Imgur.com and then sharing those image links here…

To further the disappointing news, we also offer no support for code customization here. It is indeed the type of work that you’d have to hire someone to help you with – we don’t personally solicit such services, but we maintain a list of well-reviewed developers looking for work here → http://m.tri.be/18k1

I hope that helps!

Sorry for the disappointing news Stephen – please let me know if this helps you move forward with your project and/or if you have any other questions, comments, or concerns.

Cheers,
George

[George]

Hey Fredrik!

We don’t have any plans to do this in the near future – 2015 will not see a seating chart functionality at all, unfortunately 🙁

I’m sorry to bear that news – please let me know if I can help with anything else!

Sincerely,
George

[George]

Hey Nikolaus,

We unfortunately do not provide such specific code-level support for customizations. You’ll have to take the reins on finding where to make these customizations, but there are two resources that will help immensely in that endeavor:

First is the Themer’s Guide which you have already seen several times by now, but it is immensely helpful nonetheless → https://theeventscalendar.com/knowledgebase/themers-guide/

Next is a development tool in your browser that you can use to very quickly find out the elements you want to customize. These tools are all free! 🙂 Check them out: Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element you want to change; then just “search” in your plugin files for said element and you’ll know what to change and where to change it.

Best of luck with your customizations!
George

[George]

This reply is private.

[George]

Hey Cat,

Can you share a link to your “Pro” threads? Can you also share links to your Pre-Sales forums threads? Your questions in Pre-Sales might have been simple and easy to respond to. However, “Pro” threads tend to be more complex and thus take more time to investigate and respond to.

No delays or frustration are intended – I’m sorry about both things!

Sincerely,
George

[George]

Hey @oceanfit,

This question is unfortunately hard to answer because we do not offer support for custom code – and so the most helpful thing to solve this would be delving right into your event-ordering JS itself to see what’s going on, but we do not provide that level of support.

I’m sorry about that! But one thing that might help is jQuery’s custom event triggering so that when a filter on your site is clicked, an event is triggered. Then you can fire your reorder code on this event. For more information and an example of this, check out these resources:

jQuery Documentation
• http://api.jquery.com/trigger/
• https://api.jquery.com/change/

Stack Overflow Example
• http://stackoverflow.com/questions/4247264/how-to-trigger-jquery-change-event-in-code

I hope this isn’t so vague that it’s useless – if you post your event-reordering JS into a Gist at http://gist.github.com and then share a link to that Gist here, I can try to take a look at it if our support flow lulls a bit and I have the time to.

Thank you!
George

[George]

Sorry to hear about this Jim!

To get started, can you share your system information with us? Here’s how to do so → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

I don’t have this issue on my local site so am wondering if it’s theme or plugin conflict perhaps – but before jumping to that conclusion I’ll look over your System Information and see what I can learn.

Thank you!
George

[George]

Hey Seth,

Just wanted to update this thread with news that our developer Brian has found a bug here. It’s an obscure one, only affecting literally a few specific hours out of a 24-hour time period; it’s related to the arithmetic used to calculate whether a given date/time is “Today” or some other day in relation to “Today”, e.g. “Yesterday”, “Tomorrow”, so on.

We’re working on a fix for this and already have a code-based fix in place; we just need to run it through QA and then hopefully can include in our fast-approaching Maintenance Release.

[George]

This reply is private.

[George]

This reply is private.

[George]

Hey @Elin!

Using the principles in that Themer’s Guide I linked to above, you would make a customizable version of this file in The Events Calendar:


the-events-calendar/src/views/tickets/email.php


You’ll find a while bunch of code there and you can place the text there.

—

A SIMPLER METHOD

For your specific question, there is also one other method you can use. It’s much, much simpler, and just requires pasting some code into your theme’s functions.php file.

Please note, however, that this only adds the code to the very, very bottom of the email – e.g. the bottom-most item in the email, the last text in the very bottom.

If that’s fine, then you can add your lorem ipsum text or any other text or HTML there by adding code like this in your theme’s functions.php file:


if ( function_exists( 'tribe_get_events' ) ) {

function tribe_support_1013963() {
ob_start(); ?>

<p>Lorem ipsum dolor questionens</p>

<?php echo ob_get_clean();
}

add_action( 'tribe_tickets_ticket_email_bottom', 'tribe_support_1013963' );
}


I hope that helps!
George

[George]

Thank you for your feedback here Mel! We’re working on better compatibility with WPML and when the day finally arrives when compatibility is near 100%, we’ll broadcast it loudly on Twitter, Facebook, etc. If you’d like to stay tuned for updates, we tweet from this account on Twitter: @TheEventsCal

Best of luck with your sites in the mean time!
George

[George]

This reply is private.

[George]

Thanks for removing that code Craig! I appreciate your patience here and know how frustrating issues like this can be.

As for caching plugins, you said that you have confirmed that the caching plugins on your site are all up to date – can you deactivate them on the “Plugins” page in your wp-admin, and then see if any things improve with the mini calendar widget?

If things do not improve, then leave all caching plugins deactivated. Then proceed with the following steps:

1. Share your system information with us as described here: https://theeventscalendar.com/knowledgebase/sharing-sys-info/

2. Proceed with deactivating every other plugin on your site except The Events Calendar and Events Calendar Pro – when your site is in this state where only these two plugins are active, do your issues persist?

—

The reason I recommend these steps is because there unfortunately seems to be a deeper conflict here. You can see evidence of this in the markup of the calendar widget on your site – it is missing the necessary link HTML. As proof of this, here’s markup of the mini calendar widget as it’s supposed to look:

Here’s the markup on your site:

So something’s going awry there; the steps I recommended above will help us determine what – hopefully.

Thanks for your patience and persistence here Craig!

Sincerely,
George

[George]

Hey Brian,

You do not have to create a new ticket! In fact, doing so would be a bad thing since it’s best to keep all replies in one thread here for organization.

As for keeping info from the public, as long as you check the Private Reply option before posting your reply, the reply will only be visible to you and to us on the Tribe Support Team.

I hope this helps!

Cheers
George

[Author]

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