George

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Viewing 15 posts - 4,051 through 4,065 (of 10,499 total)
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  • in reply to: Adding a repeating field to an event #1105865
    George
    Participant

    Hey Dan,

    Thanks for reaching out!

    This “sponsors” field you are referring to is not anything that our plugins generate themselves, and so it must be coming from some other plugin on your site or from your theme.

    So, yes—you will unfortunately have to custom-code some version of this to work with events.

    We unfortunately cannot help with customizations, so I would recommend that you reach out to the plugin author whose plugin adds these fields to see if there is a simple way to go about adding these fields to Events. It may be possible to just add the features to custom post types; if so, the post type slug for Events Calendar events is tribe_events.

    Cheers!
    George

    in reply to: Issues with Divi Builder #1105612
    George
    Participant

    Glad to hear it @Janita! (Apologies for the delayed response, I was out tending to some health issues.)

    Sincerely,
    George

    in reply to: A few clarification on Facebook events plugin #1105608
    George
    Participant

    Hey @Charles,

    It all depends on what information you are trying to get. I tried searching for the information you described earlier and did not find it, so it does not seem possible, unfortunately. 🙁

    You’ll have to take the reins from here, though, and may find what you’re looking for. You can also use multiple APIs and get as clever as you want! 😉

    I would recommend perusing the Facebook API Documentation and posing further questions to them about the API policies and such → https://developers.facebook.com

    Cheers!
    George

    George
    Participant

    Hi there,

    You asked this follow-up question:

    In which should I do the same to change this on the event list by month ?

    I am not 100% certain what you mean, unfortunately, but I think you are trying to make this change in the month view too?

    The best way to make these changes is just to use a “Find in folder” feature of a text editor software, like Sublime Text. Use that feature to find all instances of the function tribe_get_cost(), and then replace that function with the code I shared above.

    In regards to the second issue, what you describe is not behavior I can recreate. We do not have a known bug of that behavior either.

    I would recommend opening a new thread on these forums that describes that problem. Be sure to include your ‘System Information’ when doing so, which you can learn to do here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thank you!
    George

    in reply to: Unable to register event with Eventbrite #1105064
    George
    Participant

    I’m sorry about my delayed response here—I was out of office to tend to some health issues.

    Thank you for your patience in the meantime! I’m even more sorry to respond to that patience here with the news that we are still working on solutions here.

    In some sense, progress has been made because folks on our team are now recreating these problems and thus we now have some leads that we’re working hard on pursuing.

    How long will it take for these things to lead to an actual solution, though? I unfortunately don’t know, because we have not yet isolated the specific thing we can fix to prevent these issues.

    I’m sorry for the trouble here @robert, and for my temporary outage; I’m back around in normal capacity now and am happy to address anything I can in the meantime while we keep working on this.

    Sincerely,
    George

    in reply to: Month View not sorting correctly since update #1105060
    George
    Participant

    Hey David,

    I know I just posted only a matter of minutes ago, but I reached out to our team and our team members Nico and Barry came to the rescue—it turns out that they have experienced the problem too and are working hard on a fix for this, which we can hopefully publish in the next maintenance release.

    I don’t have a specific ETA for the arrival of this release, but if all goes to plan it should be published before May is upon us. Early to mid May is a likely arrival time, too.

    Thank you for your patience here. I’m sorry about the pace of getting fixes published, but I hope that the fact that we’ve identified the problem and are working on a concrete fix here is a cause for optimism.

    Sorry for the trouble here.

    Sincerely,
    George

    in reply to: Event URLs return 404s #1105055
    George
    Participant

    Thank you so much for this information, @Josh! I’m escalating this issue to our developers for some closer inspection here.

    I apologize for the delayed response; I was out of office for an extended time to tend to some health issues, and appreciate your patience here.

    Stay tuned to this thread!

    Sincerely,
    George

    in reply to: A look at your Events Calendar Pro #1105052
    George
    Participant

    Thanks Grace! 😀

    Cheers,
    George

    in reply to: Only can view the calendar users that have paid. #1105051
    George
    Participant

    Hey Joel,

    Sorry for the delayed response—I was out of office to tend to some health issues. Thank you for your patience! 😀


    In regards to your question here, there is unfortunately NOT a way to access the “Events” page directly in the wp-admin like in the screenshot you provided.

    The “Events” page is not an actual page. It is a URL endpoint.

    I would recommend reaching out to the developers of the restrict content plugin you are using on your site. Ask them about how to restrict feeds and custom URLs that do not exist as pages; they may also have a set of template modifications to help here.

    Best of luck with your project!
    George

    in reply to: Month View not sorting correctly since update #1105049
    George
    Participant

    Thank you for your patience here, David—both with the thread/issue in general, but just over these past few days specifically, too. I was out of office for a bit to tend to some health issues and was unable to follow-up with this thread, among others.

    So, thank you for sitting tight here.

    I’m really sorry to report little progress on this; as noted, we’ve not been able to recreate the ordering problem you describe, so this investigation is unfortunately still “open” and in progress.

    Thanks for sitting tight! I am back around in more normal capacity and will initiate another round of attempting to recreate this behavior.

    Sincerely,
    George

    in reply to: "ghost link" appears in day view versus list view #1105045
    George
    Participant

    Hi Victoria,

    I’m very sorry for the delayed response—I was out of office for an extended bit of time to tend to some health issues, and was hoping to respond within 24 hours to your last reply. Thank you for your patience!

    The good news is that, if you drop the following bit of CSS into the bottom of your theme’s style.css file, you should be able to prevent that additional/extra “Read More” link from showing up:


    .tribe-events-list-event-description a.read-more {
    display: none !important;
    }

    Let me know if this helps!

    — George

    in reply to: Single ticket for authenticated user #1105044
    George
    Participant

    Hi Arn,

    Apologies for the delayed response! I was out of office for an extended time dealing with some health issues. My apologies for the delay.

    In regards to your questions, you mention that your main question is just if those things you listed are “reasonably possible”.

    They are indeed reasonably possible with some code customization—which unfortunately costs extra if you hire a professional to write the custom code for you, but the features you describe are indeed not very large/intensive customizations. In fact, these three features you listed are included in the plugins out-of-the-box if you use the combination of Event Tickets and Event Tickets Plus:

    • A ticket can be free-of-charge (RSVP) or cost money
    • Tickets are sold with woocommerce
    • At the event page, there should be a list of users who ordered (are going to attend) the event

    Let me know what else I can help with or what other information I can provide here!

    Cheers,
    George

    George
    Participant

    Hey @Marlieinthesouth,

    Thanks for reaching out!

    Instead of just tribe_get_maximum_cost(), does anything improve if you use tribe_format_currency( tribe_get_maximum_cost() )?

    So instead of this:

    <?php echo tribe_get_maximum_cost(); ?>

    You would do this:

    <?php echo tribe_format_currency( tribe_get_maximum_cost() ); ?>

    I hope this helps!
    George

    in reply to: Functionality #1104437
    George
    Participant

    Hey Erik!

    If you mean the “iCal Importer” specifically, we unfortunately do not have a trial license or something like that here. But we do have a thirty-day refund policy that facilitates a sort of trial period, because you can buy a license, try it out, and ave thirty days to play around and test.

    Learn more about this refund policy here → https://theeventscalendar.com/knowledgebase/refund-policy/

    Cheers!
    George

    in reply to: A few clarification on Facebook events plugin #1104429
    George
    Participant

    Thanks for reaching out, @Charles!

    1. Do i have to input the pages i want to fetch events from?

    Yes, there is a settings tab in the wp-admin when Facebook Events is installed; and on this page, you can go and enter the Facebook pages where events are imported from.

    2. After Import do i get details (Name, email, Phone No) of the host?

    No, unfortunately you do not get such information. 🙁

    3. Can i add a default image placeholder for events without an image and what is the IMG handling for smaller/poor image posters

    This is unfortunately not something the plugin does by default; it is technically possible with some code customization, but is not provided out-of-the-box.

    I hope this information helps!
    George

Viewing 15 posts - 4,051 through 4,065 (of 10,499 total)