George

Forum Replies Created

Viewing 15 posts - 3,886 through 3,900 (of 10,499 total)
  • Author
    Posts
  • in reply to: Attendee + Required Fields on CPT #1108923
    George
    Participant

    Sorry to hear about this, Jake. I’m curious about a few specific details about your site and this situation—would you mind sharing the following things to help me investigate this behavior?

    1. Please post your site’s full System Information; you can learn how to do so here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    2. Can you clarify what the specific custom post type is that you are trying to add these features to?

    3. Can you also clarify exactly how this post type exists on your site? If it’s a Core post type like “Pages”, then no worries; but if it’s a custom post type, can you clarify if it’s one that comes from your theme? Or another plugin on your site? Or custom code that you have added? If it’s custom code, can you literally copy and paste all of the custom code that registers the post type into a Gist at http://gist.github.com and share a link to that Gist here?

    Thank you!
    George

    in reply to: Stray Speech Marks in Widget #1108921
    George
    Participant

    Hey Angela,

    Thank you for clarifying that the issue is more with BrowseAloud than the theme. Earlier you said, “As I thought no issue there with 2016,” and I took this to mean that doing nothing else on your site but activating a default theme resolved the issue.

    Seeing that BrowseAloud is fundamentally and accessibility tool, I would love to see our plugins behave better alongside it.

    I have looked at http://leedsdirectory.org/ to try and better identify/understand the JavaScript issues in hopes of being able to recommend something to fix the problem; I unfortunately have not been successful in doing so.

    So from here I will have to raise this as an issue for our developers to investigate—to be candid, we are in the midst of active development for the next release and so this would not get attention for at least a few weeks. I’m sorry about this but wanted to be honest about the expectations here.

    The problem remains that the cause of this issue is a third-party piece of software that we do not make, so the best thing to do is reach out to the BrowseAloud folks directly and see if they can explain why their code breaks other website features. While I cannot guarantee a successful outcome here or a satisfactorily-rapid pace, we can investigate this in the meantime and see if there’s something on our end that we can do for this issue.

    Thank you,
    George

    in reply to: Group events by State (multi-state calendar) #1108920
    George
    Participant

    Hey Adam!

    Thanks for reaching out. Sorry to bear the bad news here, but there is unfortunately not a way to do this at this time. 🙁

    Sincerely,
    George

    in reply to: Import #1108917
    George
    Participant

    Hey Linda!

    Thanks for reaching out, and for your interest in our plugins.

    You can indeed import events from one system into another, whether they are different websites or just different plugins on the same site.

    One method is to use The Events Calendar’s built-in CSV importer tools. These two articles cover how to use that, check them out:
    https://theeventscalendar.com/knowledgebase/using-the-events-calendars-csv-importer/
    https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

    Another method is to use WordPress’ built-in XML importing and exporting tools. You can learn how to do this here:
    https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

    Which method is best? Well, it’s really up to you, and you will have to tinker a bit; do some test imports; and find which method works best for you and your data.

    As a general rule, the XML method works to allow for more meta information and such to imported, but customizing the import data and mapping it from one event system to another is a bit trickier here. Meanwhile, the CSV method has a few more steps to the process, but you can manually export content from one source into CSV format and choose which fields from the source get imported into which fields in the destination.

    So essentially the XML method might work better for moving from one site to another site; but the CSV may work better for moving data from one plugin to another plugin on the same site…but they’re both excellent methods, you can’t go wrong! Tinker around and do some tests and let me know if you have any further questions.

    I hope that makes sense and that this is information is helpful.

    Happy Friday,
    George

    in reply to: Admin Panel list bug #1108910
    George
    Participant

    😀

    in reply to: list of events near of a specific category #1108909
    George
    Participant

    Hey @Miplanhoy,

    Thanks for reaching out!

    There is unfortunately no such shortcode or function that would do exactly what you describe. 🙁

    You can see all of the available shortcode options listed here → https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/. There are numerous ways to filter results by category, but there are no geolocation features at this time.

    Sorry to disappoint!
    George

    in reply to: Add Event not showing in options panel #1108905
    George
    Participant

    Hey Elizabeth,

    Sorry to hear this! Can you share your system information with us so I can investigate a bit more closely? Here’s how to do that → https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Also, if you perform the steps outlined on this page, do you find any success with the Add New link showing up? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    Let me know what you find!

    Thanks,
    George

    in reply to: I'm having formatting issues. #1108904
    George
    Participant

    Hey @Robtheboss,

    This seems to be arising because of some CSS in your theme. 🙁 You can reach out to your theme developer for more refined, custom solutions for its CSS styles, but as a simple way to fix this specific issue, you should be able to fix it by simply pasting the following CSS into the bottom of your theme’s style.css file:


    .tribe-events-single-section.tribe-events-event-meta.primary.tribe-clearfix {
    width: 100% !important;
    }

    I hope that helps!

    Cheers,
    George

    in reply to: Event with multiple dates #1108890
    George
    Participant

    Hi Alessandro,

    Thanks for reaching out.

    The type of event schedule you describe is unfortunately not possible with The Events Calendar on its own. 🙁 Our premium add-on, Events Calendar Pro, allows for recurring events which you might be able to use to arrange the event dates you describe here.

    You can learn more about the “recurring events” feature here → https://theeventscalendar.com/knowledgebase/pro-recurring-events/

    Cheers!
    George

    in reply to: Monthly events are splitting up weirdly #1108889
    George
    Participant

    Hey Sam,

    Thanks for reaching out!

    Can you clarify what you mean to about a batch of issues? I looked a bit through our recent threads and, while little display bugs pop up all of the time, there doesn’t seem to be a singular problem that has been recently recurring or a bug that we released affecting many folks simultaneously or the like; if I’m missing something please let me know!

    I only ask because I took a look at the link you provided and actually didn’t see any errors. The calendar views are heavily customized, seemingly by your theme, so if there are view-related issues they could simply be arising from the customized templates.

    Can you clarify the first point I asked about above, and then also clarify what the specific problem is? Share screenshots, if possible.

    Sorry to respond to your question with questions of my own! 😀 But I just want to be sure I address the right problems and am 100% on the same page as you are so that I can best help out.

    Cheers,
    George

    George
    Participant

    Hey Mike,

    Thank you for reaching out! I’m sorry to say it, but at this time our left joins are unfortunately the only way these features are pulled off in the plugin. Changing that is unfortunately a huge custom development task, so it’s not possible unless you yourself dive in and rewrite our plugins (or hire someone to do so).

    We are constantly trying to improve the performance of our plugins and fully admit that, at present, performance is…sub-par in some cases. I’m sorry about these facts but just wanted to make it clear that we are trying to improve performance in upcoming releases.

    One thing that might help at present, if you’re not using it already, is the “Month View Cache” option. You can find this in Events → Settings → Display in your wp-admin; when checked, this should help with performance a bit especially on the month view.

    Sincerely,
    George

    George
    Participant

    Hey Andreas,

    Thanks for reaching out!

    You can choose how many events show below the calendar if you are using the Mini Calendar widget. Read more about this widget and how to configure it on these two pages:
    • https://theeventscalendar.com/knowledgebase/events-calendar-widgets/
    • https://theeventscalendar.com/knowledgebase/configuring-the-calendar-widget/

    To apply custom coloring, however, you would have to write custom CSS yourself to make this happen. If you cannot write CSS yourself you would have to hire a developer you. I’m sorry to bear this news! We just are unfortunately not able to help with writing custom code. But it is indeed possible.

    Thank you,
    George

    George
    Participant

    Hey @Yorkshiretots,

    Thanks for reaching out!

    Every website is different, and so your best bet for finding iCal Feed URLs from those sites is to just reach out to the folks who make those websites directly—via “Contact Us” pages, for example, or anything you can manage.

    Ask if they have an .ics feed on their site; not every site does, unfortunately.

    Sincerely,
    George

    in reply to: 404 error with enabled Sensei PlugIn #1108687
    George
    Participant

    Hi Tim,

    We’ve confirmed a bug with Sensei and our plugins and are working hard on a fix. I do not have a specific ETA for when this fix will arrive, by we’re working on a solution here that we will release as soon as possible.

    Thank you,
    George

    George
    Participant

    Hey, @Geir, I wanted to report here that there already is in fact a filter for the column names—tribe_events_importer_organizer_column_names.

    Check it out in the-events-calendar/src/Tribe/Import/Column_Mapper.php around line 134.

    I just submitted a development ticket, with a code fix I wrote myself, for the other function—but just wanted to pointed out this already existing filter for the other function.

    Cheers!
    George

Viewing 15 posts - 3,886 through 3,900 (of 10,499 total)