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April 29, 2016 at 2:35 am #1108640
Jake
ParticipantAs before I am just trying to figure out if this is a bug, bad code on my end or not possible…
I am attempting to see the attendee list on a ticket applied to a custom post type. The backend and frontend both look and work well since the last update of Tickets 4.1.3…
When I click on the attendee list link I get the following error ‘You do not have sufficient permissions to access this page.’ When you RSVP as a speaker you get an email confirmation and receive notification as image Screenshot 2.1. If you check Attendees Screenshot 2.2, It doesn’t load tickets-attendees Screenshot 2.3.
My ticket also has required fields and I did not see those during selection of the ticket or during checkout (that’s what I call intuitive)?
April 29, 2016 at 10:55 am #1108923George
ParticipantSorry to hear about this, Jake. I’m curious about a few specific details about your site and this situation—would you mind sharing the following things to help me investigate this behavior?
1. Please post your site’s full System Information; you can learn how to do so here → https://theeventscalendar.com/knowledgebase/sharing-sys-info/
2. Can you clarify what the specific custom post type is that you are trying to add these features to?
3. Can you also clarify exactly how this post type exists on your site? If it’s a Core post type like “Pages”, then no worries; but if it’s a custom post type, can you clarify if it’s one that comes from your theme? Or another plugin on your site? Or custom code that you have added? If it’s custom code, can you literally copy and paste all of the custom code that registers the post type into a Gist at http://gist.github.com and share a link to that Gist here?
Thank you!
GeorgeMay 2, 2016 at 9:56 am #1109602Jake
ParticipantThis reply is private.
May 2, 2016 at 10:15 am #1109610Jake
ParticipantThis reply is private.
May 2, 2016 at 6:01 pm #1109833George
ParticipantHey Jake,
Thanks for your patience with my slower-than-normal response here.
Have you genuinely resolved this issue? If not, what specific issues still remain?
Thank you!
GeorgeMay 17, 2016 at 9:35 am #1115439Support Droid
KeymasterThis topic has not been active for quite some time and will now be closed.
If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help. -
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