George

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Viewing 15 posts - 2,551 through 2,565 (of 10,499 total)
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  • in reply to: Event Page 404 Error #1165943
    George
    Participant

    This reply is private.

    in reply to: upcoming events feature question #1165940
    George
    Participant

    Hey @Bryon,

    My apologies for my earlier answer. Maybe I can blame Monday morning and a lack of coffee? 😀

    The “next event” option does indeed do exactly what you describe in the Countdown widget. Try it out and see what you find!

    Cheers,
    George

    in reply to: Pre-defined event details from drop-down menus? #1165927
    George
    Participant

    Thanks for reaching out, @Paul, and for the detailed description of things (and the mockup image).

    I can definitely see the utility of having these sorts of features. At this time, though, it is unfortunately not possible to have something like this with The Events Calendar or other add-ons. 🙁

    The only way to pull off something like this would be via extensive custom coding. We’re not able to help with custom coding ourselves, but we do have a “Customizations” page here with resources that may help you find people who can build these features for you.

    Sorry to disappoint!

    Sincerely,
    George

    George
    Participant

    Hey Marina,

    Thanks for reaching out, and for your interest in our plugins!

    You can indeed collect information for multiple attendees at a time with Event Tickets Plus. This is possible with the “Attendee Information” features of Event Tickets Plus.

    These features are documented in the following two knowledgebase articles:

    • https://theeventscalendar.com/knowledgebase/collecting-attendee-information/
    • https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

    I hope this information helps!

    Cheers,
    George

    in reply to: How do I change the Sidebar #1165913
    George
    Participant

    Hey @Steven,

    Thanks for reaching out.

    Our plugins themselves don’t actually render sidebars or handle the placement of them, so that is likely a feature of your theme. I would recommend contacting your theme support or reading theme documentation for more insight about building sidebars there.

    One thing that might help, however, is to try out some different Events Templates. You can change this option by heading to Events → Settings → Display in your site’s /wp-admin, and then trying out all of the different “Events template” options there. Try each option: select a template, save the options, and then look at the Community Events page to see if the presence of the sidebar changes at all.

    Best of luck with your site!
    George

    in reply to: Topic closed but still need help #1165909
    George
    Participant

    Hey @blankbeard,

    Thanks for reaching out!

    I noticed in your System Information that you’re using Events Calendar Pro 4.2.3, which is an outdated version of the plugin.

    Before proceeding further with the investigation here, I would recommend updating Events Calendar Pro to its most current version, 4.2.6. You can find the files for that here → https://theeventscalendar.com/my-account/downloads

    Once that is updated, make a new test recurring event. Does it have the same issues as other events you’ve noted thus far?

    Thanks!
    George

    in reply to: list view widget margins and paddings, and more #1165906
    George
    Participant

    Thanks for sharing, @Pau! 😀

    Open a new thread any time if other questions or issues ever arise.

    Best of luck with your project,
    George

    in reply to: Bank Holidays #1165904
    George
    Participant

    Excellent news, Laura! Thanks for sharing.

    I’ll close this thread for now, but please open a new thread any time if other issues or questions arise.

    Sincerely,
    George

    in reply to: version 4.3 expected? #1165902
    George
    Participant

    Thanks Vince! Stay tuned to updates—they will be coming soon.

    Cheers,
    George

    in reply to: ** For Geoff B . ** – Venue & Event Duplication #1165897
    George
    Participant

    Hey @Greg,

    Thanks for sharing this information. I am not able to recreate any of these issues and we do not have any reports from other customers of this sort of behavior, so I am unfortunately suspecting a plugin or theme code conflict on your site.

    To help investigate this, can you clarify how and when the venue and event duplications happen?

    • When an event is created, does it automatically get posted twice, for example?
    • When a venue is created, does it automatically get posted twice, for example?
    • Or do things post fine, and then a week later you check out the admin and all of a sudden there are duplicates?

    I’m just curious for more information about when you notice the duplicates, and what behaviors make them arise.

    Thank you,
    George

    in reply to: upcoming events feature question #1165868
    George
    Participant

    Hey @Bryon,

    Thanks for reaching out!

    This is an interesting idea, though it us unfortunately not possible with our plugins at this time. 🙁 An event has to be manually selected each time.

    I’m sorry to disappoint! Please let me know if you have any other questions or comments here.

    Sincerely,
    George

    in reply to: Can I use this with Muse? #1165862
    George
    Participant

    Hey Jennifer!

    Our plugins are all WordPress plugins.

    Can you share a link to what “Muse” you are referring to? Are you referring to a CMS, or a programming language?

    Thank you!
    George

    in reply to: Using Event Calendar Pro with Post slider #1165859
    George
    Participant

    Hey @Patrick,

    Thanks for reaching out. There are unfortunately no slider features or integrations within our plugins, so integrating them with your own site slider features would likely require custom coding.

    We are not able to help with custom coding, unfortunately.

    You ask about how to pull “the day events”, though—as a way to at least point you in the right direction, you may be able to get started on getting this information by using the tribe_get_events() function. Here is how to use that function ? https://theeventscalendar.com/knowledgebase/using-tribe_get_events/

    Best of luck with your customizations!
    George

    in reply to: list view widget margins and paddings, and more #1165856
    George
    Participant

    Hey @Pau,

    Thanks for reaching out.

    We unfortunately can’t help out much with customization and design questions like this. Please check out this page for an overview of what things can and cannot be covered in customer support ? https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

    If you need to write custom CSS on your site, definitely check out a [free!] tool like Firebug if you use FireFox, or the Developer Tools for either Safari or Chrome. They have “Inspector” tools that let you zoom right over the element you want to hide or remove, and you can then write CSS from there more easily.

    For example, you can use CSS like the following to hide the “View More” links you mentioned:


    #main-content .et_pb_column p.tribe-events-widget-link {
    display: none !important;
    }

    The alignment questions you asked about are a bit more involved, so I will let you take the reins on implementing those changes, but I hope this information is a helpful start!

    Cheers,
    George

    in reply to: Bank Holidays #1165846
    George
    Participant

    Hey Laura!

    At this time there is no such feature, and the holidays would have to be manually added. 🙁

    The closest thing you can do is to find an iCal feed or CSV file out there on the Internet with all of the bank holiday dates and names…then, you can use the “import” features of The Events Calendar to import CSV files and have those events auto-created. If the file is an iCal feed, then The Events Calendar alone would not be enough and you would need to use the premium iCal Importer plugin to import those events.

    I don’t know of any specific reputable sources for this sort of information, but a quick Google search led to me quite a few different results. Here is a page with a downloadable CSV of bank holidays, for example, seemingly a mix of US and UK holidays? → http://www.bluesock.com/bank_holidays_csv.php

    I hope this information is helpful!
    George

Viewing 15 posts - 2,551 through 2,565 (of 10,499 total)