[Geoff]

Hey there! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new a new thread and we’ll help you out. Thanks!

[Geoff]

Hi Wilfrid, welcome to the support forums! Thanks for getting in touch. 🙂

The screenshot link sent me to an error page, but let’s see if we can still tackle this.

How can i Add a Buy Ticket on the same place the price for the ticket show up.

Unfortunately, this isn’t something that is offered right out of the box. However, you could customize the layout of the calendar list view to display a “Buy Now” button that anchor links to the ticket form on the event page. I’d recommend heading over to our Themer’s Guide, which will walk you through the steps of creating your own custom layout. You’ll find the List View template in the Views & Templates section.

Or just add a buy ticket on the display event page for all the event that has ticket set up for.

The ticket form will show up on an event page if tickets have been set up for it. In the editing screen for your event, there is a section called Tickets (screenshot). Click the “Add new ticket” button and follow the steps for creating a new ticket. Once you publish the event, the tickets will show up on the event page below the Details box (screenshot).

Does that make sense? Will that work for you? Please let me know.

Cheers!
Geoff

[Geoff]

It looks like the link you sent is the map for a category with no upcoming events. The plugin tries to calculate the approximate center based on your venue locations, though it may fail in some circumstances. Note that the plugin also stores its calculations, so it may be slightly behind the actual data of your venues. If you’re using a caching plugin, it’s also possible that the data could essentially be frozen and needs to be flushed.

Still, if there are no upcoming events in a given category (as in your case), then the map still ought to default to something local to what the plugin has stored in the data. I wonder if you could share an export of your venue data (using the default WordPress export tool) and share it with me in a private reply? That would help me see if there’s an issue with the actual data.

Also, I see you have noted:

Deactivated all other plugins? Yes
Switched to a default theme? No (or unknown)

Are you able to try switching to a default WordPress theme, like TwentyThirteen? It’s possible there is a conflict with the current theme. If the issue disappears with TwentyThirteen, then we are closer to an answer. 🙂

Thanks!
Geoff

[Geoff]

OK, cool, I’m going to close this thread but please feel free to open a new one up if any other questions pop up. Thanks!

[Geoff]

Hi Marcia, thanks for getting touch!

Yes, the search boxes above the calendar are able to be customized. I’d suggest taking a look at our Themer’s Guide to see all the ways the calendar can be customized. Specifically, I’d check out the section on Customizing Styles, which will walk you through how to style elements using custom CSS.

Does that help answer your question? Please let me know.

Thanks,
Geoff

[Geoff]

 

WordPress will automatically skip any duplicated entries, so you will want to delete them first. I definitely recommend backing up your database before removing anything, just as best practice. There’s more on that here in the WordPress Codex: http://codex.wordpress.org/Backing_Up_Your_Database

The event categories should also be in your XML file. Double check that they are there before moving forward.

You should be able to import the files in any order, but it might not hurt to do events first since they are the primary post type that everything else is associated with.

Does that make sense? Will that work for you? Please let me know, thanks! 🙂

Geoff

[Geoff]

Hi Miguel,

Yes, you can import the XML from your old site into the new site in WordPress by going to Tools > Import, then clicking on the WordPress option. Here’s a screenshot of that screen.

If you need some more tips on moving WordPress data, this WordPress Codex link is very helpful:
http://codex.wordpress.org/Moving_WordPress

Does that help answer your question? Please let me know. 🙂

Geoff

[Geoff]

Hi there, Nathalie!

Which content are referring to? Is it the content right below the first calendar:

N’hésitez pas à utiliser les liens IMPORTATION GOOGLE AGENDA & ICAL pour ajouter d’un clic les évènements à votre calendrier personnel !

You mentioned that the issue goes away when you switch to the Twenty Eleven theme, so I think you’re right and there is a conflict with your existing theme. You may want to reach out to the theme author to see if they can pinpoint the source of the text. But go ahead and confirm which content is causing the issue and I’d be happy to take a look.

Cheers!
Geoff

[Geoff]

Hi Michael, welcome to the support forum! Thanks for getting in touvh and I hope you’re enjoying the plugin so far. 🙂

You can specify how closely you want Google Maps to zoom in by default by heading over to Settings > General, and setting the “Google Maps default zoom level” field to a higher number. The default is 10 and the maximum is 21. The map will automatically center on the exact address for the location of the current event.

Does that make sense? Will that work for you? Please let me know.

Cheers!
Geoff

[Geoff]

Awesome, so glad that helps! Thanks for confirming.

I’m closing this ticket out, but please feel free to let us know if any other questions pop up.

[Geoff]

Hi Matt, thanks for getting in touch! Sorry you’re hitting some trouble but hopefully we can tackle this together. 🙂

I was able to use the snippet from the tutorial on my end. Granted, I’m unfamiliar with the Snippets plugin, but I wonder if it’s not adding it correctly for you. Are you able to edit functions.php without the plugin? You can do this directly in WordPress (Appearance > Editor, select “Theme Functions” from the right column).

From there, you should be able to paste this snippet direct at the bottom of functions.php:

remove_action( 'tribe_events_single_event_after_the_meta', array( TribeWooTickets::get_instance(), 'front_end_tickets_form'), 5 );
add_action( 'tribe_events_single_event_after_the_content', array( TribeWooTickets::get_instance(), 'front_end_tickets_form'), 5 );

Will that work for you? Please let me know. 🙂

Geoff

[Geoff]

Awesome, glad that worked!

Yes, changing the format in the sidebar widgets would require a similar solution. The widget templates are located in the /views directory, so they can be customized with a theme override, but they also pass the same tribe_events_event_schedule_details(); function.

I’m going to go ahead and close this thread since it seems like we nailed down the original question, but please feel free to start a new thread if any other questions pop up. 🙂

Cheers!
Geoff

[Geoff]

Hello Craig, welcome back. 🙂

If I’m understanding you correctly, there is currently no support for reporting sales of a bundled WooCommerce product. That would require the ability to “package” events together as well, which isn’t a feature. If you have a moment, we’d love for you to submit your vote for this feature in our UserVoice forum. We take user ideas and contributions very seriously, and many times their ideas end up in our future releases as they collect votes.

You can attach different ticket packages to the same event. I know that’s not exactly what you’re looking for, but having the same four-day pass on each event would show the attendees and the report the sales in both areas.

Does this make sense? Let me know if I can explain anything else!

Cheers!
Geoff

[Geoff]

Hey there Owen!

Yeah, there are a few limitations with the API. There is a way around this when posting to WordPress and pushing to Eventbrite, but I am not aware a fix for the other way around.

Here is a link to a tutorial on the workaround:
https://theeventscalendar.com/faqs/using-international-currencies-with-eventbrite/

Perhaps you would be able to post the event in WordPress first, then push to Eventbrite? Will that work for you? Please let me know.

Cheers!
Geoff

[Geoff]

Hi Michael, thanks for getting in touch!

You can learn more about the nonprofit program and apply here → https://theeventscalendar.com/apply-for-nppp/. We evaluate, approve, and reject organizations on a case-by-case basis. Please let me know if you have any other questions.

Thanks!
Geoff

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