[Geoff]

Hey there, Michael. Sorry to hear you’re having trouble here, but hopefully I can help.

Sometimes issues can occur with plugins during the auto-update process, which might cause some files be missing or corrupt. I would suggest completely deleting the ‘the-events-calendar’ directory and re-installing the plugin. Your data should remain in-tact, but as always we suggest backing up your data and files before performing any updates.

Once you reinstall and activate the plugin, let me know if you’re still encountering the error. 

Cheers!
Geoff

[Geoff]

My pleasure! I’m glad that solution worked out for you. 🙂

If you have a few moments, we’d love it if you shared your thoughts about the plugin.

I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help.

Cheers!
Geoff

[Geoff]

Hi there, Justin! Thanks for getting in touch. 🙂

You can modify any text string in our plugin, and even most other plugins, using a snippet like this one.

Alternatively you can make larger modifications by following our themer’s guide. From the sounds of it the specific file you want to modify would be: /the-events-calendar/views/modules/bar.php.

While customizations like this are beyond what we can provide here in the forums, the above should get you started in the right direction.

Does that make sense? Will that work for you? Please let me know.

Cheers!
Geoff

[Geoff]

Hi there, Ewan! Thanks for getting in touch. 🙂

Good question. The Say What plugin is a great choice and would definitely work, though I see how htat could be confusing as well. As an alternative, try adding this snippet to your functions.php file and see if it helps.

You may need to modify the snippet for your specific theme or functions.php file format, but it should point you in the right direction.

Cheers!
Geoff

[Geoff]

Hi there, João! Thanks for getting in touch and welcome to the forums. 🙂

Great question. You can certainly customize the content of the email. You will want to create an override of the email.php file by:

• <span style=”line-height: 13px;”>Copying the file at /wp-contnet/plugins/the-events-calendar/views/tickets/email.php</span>
• Adding that file to your theme in a new directory called tribe-events/tickets

Once you do that, you will have a new file in your theme folder located at /wp-content/[your-theme]/tribe-events/tickets/email.php. There is more information on overriding templates in our Themer’s Guide.

You will use the_content()  for the description and tribe_get_cost() for the price. Where you place them and how you use those functions is something we will leave in your hands, but if you need more direction for how to use these functions, please refer to our documentation.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Cody! Thanks for getting in touch and welcome to the forums. Sorry you’re hitting some trouble here, but let’s see if we can figure it out together. 🙂

What’s interesting is that it looks like your calendar page is actually the News page. In other words, your theme thinks the calendar is a Posts archive and displays Posts instead of using the Events archive and displaying Events.

This could happen for a few reasons:

• The “Default Events” template is not selected. If you head over to Events > Settings > Display, select the “Default Events Template” from template options and save your settings.
• The slug is being used by another page. I see you are using “/calendar” for your calendar slug. Do you have any other pages set up with that slug? If so, permanently delete them and flush your permalinks under Settings > Permalinks.
• A caching plugin is redirecting to an old page with the same slug. This is similar to the previous point, but if you have a plugin that uses caching or redirects, you will want to either update those settings or deactivate them.

Give those a shot and let me know what you find. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Matthew! Thanks for getting in touch and sorry you’re hitting some trouble here.

Just a quick check, but have you enabled comments in Events > Settings? There’s an option to do that on this screen under General Settings.

Events use default WordPress commenting, so if JetPack replaces the default commenting everywhere, then the same should happen for Events posts as well. If you have comments enabled in Events > Settings and they are still not displaying, then I think we should start deactivating other plugins to see if there is a conflict preventing comments from showing up. This process is outlined in greater detail in our guide for testing for conflicts.

Give that a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Thanks for the follow-up, Camille! Sorry I wasn’t able to give you a concrete solution, but I’m glad you were able to fins a workaround.

I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Thanks for confirming the answer, Philip! I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Thanks for confirming the answer, Heather! I’m going to go ahead and close this thread, but please feel free to hit us up with a new thread if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Amanda! Thanks for getting in touch and sorry you’re hitting some trouble here. Hopefully we can figure it out together.

The city should definitely display next to the state by default. For example, here’s a screenshot I took while testing this myself.

This leads me to believe that there is some sort of conflict at play. Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

If disabling the theme fixes it, that’s good news! It means we have narrowed the issue down to a theme conflict.

If the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find. 🙂

Cheers!
Geoff

[Geoff]

Hi there Adam! Welcome back to the forums. 🙂

I see what you mean and that’s certainly odd. For example, this URL:

http://www.heritagehillsathleticclub.com/event/vinyasa-yoga-jackie/2014-11-04/

…seems to redirect to this URL:

http://www.heritagehillsathleticclub.com/success/all-my-expectations-were-exceeded-by-mindy-and-her-staff-at-phases-fitness/

It looks like you have the Yoast SEO plugin installed. Have you tried updating your site’s cache with that plugin? Do you have any redirect rules set in there that would be causing this to happen? Let’s start there and see where we get.

If it’s still an issue, we can try testing for conflicts with your installed plugins. Using the Twenty Fourteen theme, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

These steps are also outlined here if you want some more details on how to test for conflicts.

Give those steps a shot and let me know what you find.

Cheers!
Geoff

[Geoff]

Hi there, David! Thanks for getting in touch and welcome to the forums.

There currently isn’t a way to list all venues by default, though you can do it with some customization using the tribe_get_venues() function. An example of basic usage would be:

$venues = tribe_get_venues();
print_r($venues);

Of course, you will want to tailor this to fit your specific needs but it should point you in the right direction. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Heather! Thanks for getting in touch. 🙂

Great question. The idea of bundling tickets together for a series of events would be awesome but is, unfortunately, not something we currently support. It has been suggested on our UserVoice page and we’d love it if you added your vote if you’re like it to be considered as a feature for an upcoming release.

If you are using WooCommerce with the WooTickets add on, one alternative you might want to consider is the Product Bundles add on offered by WooCommerce. This sounds like it would do what you are looking for.

I’m sorry I don’t have more of a concrete answer for you, but does this help answer your question? Please let me know.

Cheers!
Geoff

[Geoff]

Hey there, Robert! Just checking in to see if there’s been any further update or if you still need assistance on this one–let me know. 🙂

Cheers!
Geoff

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