Geoff

Forum Replies Created

Viewing 15 posts - 9,106 through 9,120 (of 10,150 total)
  • Author
    Posts
  • Geoff
    Member

    Hey there, Jodie! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Urgent – Connect Authors and conflict #914347
    Geoff
    Member

    Hey there, Massimo! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: community widget? #914339
    Geoff
    Member

    Hey there, Clay! It’s been a while since this thread’s had activity, so I’m going to go ahead and close this it. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Multisite Support #914334
    Geoff
    Member

    Hi there, Bob! Good question and, yes, The Events Calendar does support multisite installations.

    You can test this out with the free version of the plugin. The PRO add-on simply extends additional functionality to the free version, so both will wind up being installed and active at the same time if you decide to purchase PRO as well.

    Cheers!
    Geoff

    in reply to: Google Calendar integration #914323
    Geoff
    Member

    Hi there, Bob! Thanks for getting in touch and for checking out the plugin. We hope it’s a good fit for your project. 🙂

    We don’t currently support direct integration into Google Calendar. For example, there is no easy way to publish an event from WordPress and have it publish on Google Calendar as well, and vice versa. However, the calendar does include an export option that would allow you to download the events and upload them into a Google Calendar manually.

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: Adding Attendee/Registrant Information #914314
    Geoff
    Member

    Hi there, Daniel! Thanks for getting in touch and checking out the plugins.

    Good question. Currently, there is no easy way to collect information on each individual attendee right out of the box. This is something we’re building into an upcoming release that is an overhaul to our entire ticketing framework. I don’t have a set timeline for when that will be available, but it could be in the first few months of the new year. That’s more personal speculation than actual timeframe, so no guarantees there. 🙂

    Does this help answer your question? Please let me know.

    Cheers!
    Geoff

    in reply to: problem with css in the widget mini calendar pro version #914297
    Geoff
    Member

    Awesome! I’m so glad that did the trick. Thanks for hanging in there with me. 🙂

    I do think this is related to a bug on our end that came up with the latest version that released yesterday. We’ve logged the bug and are working to patch it up in a coming maintenance release, so hopefully you won’t need that function much longer.

    I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    My pleasure! I’m so glad that worked out and thanks for using the plugin. We appreciate the support. 🙂

    I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

    Also, we’d love it if you rated the plugin. It takes a moment on our review page and we’d love to hear your thoughts.

    Cheers!
    Geoff

    in reply to: Individual maps not displaying on events #914282
    Geoff
    Member

    Hi there, rainbowtourism! As Rob mentioned, you’re welcome to follow along with this thread and see if any of the recommendations work for you. However, your question seems related to version 3.9 and if you prefer support for your specific question, then it’d be great if you could start a new thread so we can help you out. 🙂

    Cheers!
    Geoff

    in reply to: Include page content with calendar #914278
    Geoff
    Member

    Hi there, Josh! Thanks for reaching out and for checking out the plugin. We hope it fits in with what you’re working on. 🙂

    Good question. While adding content to the calendar page itself is not supported right out of the box (the page itself is a formatted Archive template for the tribe_events custom post type), there are a couple of different ways to make it happen.

    One way is to hook into our filters and add your content to the calendar page that way. For example, we have both the tribe_events_before_html() and tribe_events_after_html() functions which would allow you to output custom content before or after the HTML that is output by the plugin. Here’s a snippet that shows how this might look using tribe_events_before_html() to output custom content on the Month View.

    Another way is to use a third party plugin like Event Rocket. We don’t support the plugin here in the forums, but it does have a feature that allows you to embed the calendar on pages using shortcodes. Definitely worth checking out.

    Does this help answer your question? Please let me know and thanks again for getting in touch. 🙂

    Cheers!
    Geoff

     

    Geoff
    Member

    Hi there, Richard! Thank for getting in touch. 🙂

    Good question. If the demo subdomain is still live, you can remove the license key from it by heading to Events > Settings > Licenses from the WordPress admin. Copy and delete it there (save your settings), then head over to the new site and add it there instead. Once the license key is entered in the new site, it should let you know it’s been verified (screenshot) and you can save your settings.

    Once your license key is registered and saved in WordPress on the new site, the new domain will also display in your account here on this site (Account Central > License Keys).

    Does that make sense? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: problem with css in the widget mini calendar pro version #914225
    Geoff
    Member

    Hi Axel!

    Let’s try forcing the stylesheet to load. Will you please add this snippet to your theme’s functions.php file? Does that make a difference?

    I’m having trouble accessing the links in your previous comments (even after logging in with the credentials). If you could somehow give me access to those pages or send me screenshot, that would help me troubleshoot further if this is still an issue.

    Cheers!
    Geoff

    in reply to: Price in single event view #914214
    Geoff
    Member

    Hi there Martijn! Thanks for getting in touch and welcome to the forums. 🙂

    Good question. The best way to remove the price field from the single event view is to override the details.php template file. To do this:

    • Make a copy of the file. It’s located at /plugins/the-events-calendar/views/modules/meta/details.php
    • Create a new folder in your theme directory called tribe-events
    • Create a new subfolder in there called modules
    • Create a new subfolder in there called meta
    • Drop your copied template file in there

    Once the template is in your theme folder, you can customize it to suit your needs. In this case, delete lines 91-98, which removes the tribe_get_formatted_cost() function from the template.

    Give that a shot and let me know if it does the trick. 🙂

    Cheers!
    Geoff

    in reply to: After update to 3.9 Calendar is not showing options views #914189
    Geoff
    Member

    Hi there, Alfredo! Thanks for getting in touch and sorry you’re hitting some trouble here. Hopefully we can figure it out here together. 🙂

    It looks like the JavaScript file for the view options is triggering an error. This could be for a few different reasons, so we’ll have to narrow it down a little more.

    First off, are you in Debug Mode? If so, please disable it by heading over to Events > Settings and make sure the “Debug mode” option at the bottom of the page is unchecked, then save your settings. Does that make a difference?

    Secondly, I wonder if there is a conflict with the theme or another installed plugin. Could you try temporarily activating the default Twenty Thirteen theme, to see if the issue happens there as well?

    Thirdly, if the issue is still there when using the default Twenty Thirteen theme, then we can try testing for conflicts with other installed plugins. Using the Twenty Thirteen, please try deactivating all of your plugins, except for the ones from Modern Tribe. Does that solve the problem? If so, reactivate the plugins one at a time until the issue pops back up, then tell me which one was causing the issue.

    Give those steps a shot and let me know what you find.

    Cheers!
    Geoff

    in reply to: Setting up reCAPTCHA #914160
    Geoff
    Member

    Hi there, Matthew! Thanks for getting in touch. We’re all pretty stoked about the new reCaptcha feature and hope you love it too. 🙂

    The good news is that the reCaptcha integration is fully baked into the form’s HTML. To set things up:

    • Register your site with reCaptcha: https://www.google.com/recaptcha/admin#list
    • Once you’ve registered your site, reCaptcha will give you two numbers: a Site Key and a Secret Key. Copy both of these.
    • Head over to Events > Settings > Community from your WordPress Dashboard.
    • Enter your Site Key and Secret Key at the bottom of the screen and save your changes.

    That should do the trick–and without having to touch code. Give those steps a shot and let me know what you find. 🙂

    Cheers!
    Geoff

Viewing 15 posts - 9,106 through 9,120 (of 10,150 total)