[Geoff]

Hey there, Josh! Thanks for following up and confirming the answer–I really appreciate it and hope the plugin is a good fit for your project.

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

Thanks again for getting in touch and checking out the plugin.

Geoff

[Geoff]

Hi Bob, thanks for following up and marking the answer–I’m glad this helped with your question and I hope the calendar is a fit for your project.

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geiff

[Geoff]

Awesome, thanks for following up and confirming the answer–I really appreciate it and am glad that helped answer your questions.

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hey there, Daniel! Thanks for following up and confirming the answer–I really appreciate it.

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

That is correct, indeed. Shortcodes are not currently supported by the plugin right out of the box, but Event Rocket will extend that functionality into it.

Does that help clarify things a bit?

Cheers!
Geoff

[Geoff]

Hi there, Noah! Thanks again for following up and hanging in here with us. I realize it’s probably frustrating to have some back and forth, but I hope we can keep shedding some light on this to keep it moving in the right direction for you.

The update from 3.8 to 3.8.1 was a very minor maintenance release. You can see the the release notes here. Note there was a minor update to maps, but it was related to the custom size variables of the embedded map rather than the method for calling the API.

Still, I wonder if it’s possible that you updated one calendar plugin but not the other. Are you running version 3.8.1 for both The Events Calendar and The Events Calendar PRO? The version numbers should be in sync and can cause conflicts if different versions are running together.

Also, we have released a new version (3.9) as of yesterday. Are you able to update to the latest version of both plugins to see if that has any effect?

Another option is to revert both plugins back to 3.8. Does the issue still pop up there?

If you still prefer to dequeue the calendar’s scripts, you are totally welcome to do that. You can use the snippet I sent previously and modify it to include the proper script. Here is a list of all available scripts that the plugin enqueues. I will note, however, that removing the calendar’s scripts will affect the functionality of the maps and likely remove it altogether. You could get the same result by disabling the map feature under Events > Settings > General in the Map Settings section.

I hope one of these options works for you! I do want to continue to insist that the proper solution for this is to solve it at the theme level since the theme is serving the Google Maps API where it technically should not. Contacting the theme author for guidance is the best bet at that level.

Thanks again for hanging in here with us and for your patience and cooperation this far. 🙂

Cheers!
Geoff

[Geoff]

Awesome, great work! I’m so glad that did the trick.

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Awesome! I’m glad you’re as stoked as we are about the new feature. It’s rad. 🙂

Also, we’d love it if you rated the plugin if you haven’t already do so. It only takes a moment on our review page and we’d love to hear your thoughts.

Cheers!
Geoff

[Geoff]

Hi there, Janelle! Welcome back to the forums. 🙂

CSS is probably going to be your best bet here. For example, try adding this to your theme’s style.css file:

.wp-editor-container textarea.wp-editor-area {
height: 300px; /* change to suit your needs */
}

Give that a shot and let me know how it works.

Cheers!
Geoff

[Geoff]

Awesome! I’m so glad that works for you. 🙂

 Can the default option be set so its always visible in the catalog?

Yes, but not without touching core plugin files. It’s not something we generally recommend doing, but if that’s a route you’d like to consider, you can see how one other person decided to do it in this thread.

does it effect the ticket notification/tracking process in any way if someone purchased it via the standard /shop listing and not the /events listing?

No effect at all. The transaction flow, notifications and stock quantities will all work the same whether a ticket is purchased from the shop or from an individual event. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Dan! Thanks for getting in touch. 🙂

Good question! Events themselves cannot be listed in the WooCommerce shop, however tickets can. When you create a ticket for an event, it becomes a Product in WooCommerce.

By default, the tickets are hidden from the WooCommerce shop. To show a ticket in the shop, head over to the Products tab from your WordPress dashboard and click on the ticket you want to to display. From three, change the “Catalog visibility” option in the Publish settings from Hidden to Catalog. Here’s a quick video capture how that works.

Does this help answer your question? Please let me know. 🙂

Cheers!
Geoff

[Geoff]

Good question! No, you not lose any data. However, it is always a good idea to backup your database when making updates to any WordPress plugin.

Cheers!
Geoff

[Geoff]

Great! Perhaps there was a caching issue at play. Either way, I’m stoked it’s working out!

I’ll go ahead and close this thread, but please feel free to hit us up with a new one if any other questions pop up. We’d be happy to help. 🙂

Cheers!
Geoff

[Geoff]

Hi there, Alfredo! Thanks for giving that first step a shot–I appreciate it. 🙂

Ah, yes. Using different versions of the plugins can definitely cause conflicts, so let’s go there next. You can download the latest version of The Events Calendar PRO (3.9) by heading to Account Center > Downloads here on this site. Here’s a direct link.

Once you have the latest version, go ahead and install it to your site. If you’re still having problems with the error message about the folder already existing, you can delete the PRO plugin first, then upload the latest version.

Cheers!
Geoff

[Geoff]

Hi there, Harold! Thanks for reaching out and welcome back to the forums. 🙂

The reCapcha form will only display to visitors who are not currently logged into your site. For example, I see the reCaptcha form when I visit your site because I am not logged in (screenshot).

Does this help answer your question? Please let me know.

Cheers!
Geoff

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