Geoff

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Viewing 15 posts - 8,731 through 8,745 (of 10,150 total)
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  • in reply to: Date and Time not showing up on my theme #932928
    Geoff
    Member

    Hey there, Justin! This thread’s been quiet for more than a couple of weeks, so I’m going to go ahead and close it. Please feel free to open a new thread if any other questions pop up and we’d be happy to help out. 🙂

    Cheers!
    Geoff

    in reply to: Display "Calendar View" for Venues #932927
    Geoff
    Member

    Sweet–thanks for following up and good luck! Be sure to check back in and let us know if and how you were able to make it happen. I bet other would find that super helpful as well.

    I’ll go ahead and close this thread but please don’t hesitate to start a new one if you run into any other questions or issues along the way–we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Default style options? #932925
    Geoff
    Member

    You’re the man! Thanks for sharing that–it will be super useful for others who run into the same issue. Nice job.

    I’ll go ahead and close this thread, but please don’t hesitate to start a new one if anything else pops up–we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Reviewing ticket orders #932923
    Geoff
    Member

    Thanks for confirming the answer! I’ll go ahead and close this out, but let us know if any other questions pop up and we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Reviewing ticket orders #932867
    Geoff
    Member

    Hey there and thanks for reaching out!

    Good question. Yes, tickets created using WooTickets are registered as Products in WooCommerce and, by default, all Products in WooCommerce must be manually completed.

    However, I believe this you can use this snippet provided by the WooCommerce docs to automatically complete WooCommerce orders.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

    in reply to: Default style options? #932861
    Geoff
    Member

    Quick update: one of my teammates let me know about this thread on the Enfold support forum:

    Enfold 3.0 and Tribe Events Calendar 3.8

    The answer in there should help remove the coding that blocks the styles from appearing. Give that a shot and hopefully that does the trick. 🙂

    Geoff

    in reply to: Default style options? #932858
    Geoff
    Member

    Well, I’m glad we know the answer, but I’m also bummed that’s the cause because there’s really nothing we can do on our end. My understanding is that the theme does this intentionally, which really blocks our ability to fix it.

    Your best bet, unfortunately, is to contact the theme author and ask for guidance on how to remove the code that is blocking that functionality from properly working.

    Sorry I don’t more to offer here, but I hope this at least sheds some light on what’s happening and provides some direction on where to go next.

    Cheers!
    Geoff

    in reply to: Display "Calendar View" for Venues #932854
    Geoff
    Member

    Hey there, Zach! Welcome to the forums–we hope the plugins have been treating you well so far. 🙂

    Great question. Unfortunately, the Venue page only supports List view right out of the box. You may be able to try overriding the Venue template to make this happen, but I’m afraid it will take a hefty amount of custom development that we’re unable to support here in the forums.

    My first thought is that you might want to link visitors directly to a filtered query of events within a venue while in Month view. The Filter Bar add-on will be required to make this happen, but then you would end up with a specific URL, such as:

    [your-site]/events/month/?tribe_venues[query-ID]

    If you’d prefer to take on a template override, you’ll want to grab the single-event.php template (located in /plugins/events-calendar-pro/views/pro) and customize it to get what you’re looking for. You can read more about template overrides in our Themer’s Guide, but the basic process will be:

    • Make a copy of the single-event.php template
    • Make a new folder in your theme directory called tribe-events
    • Make another folder inside that one called pro
    • Drop the copied file into that folder

    Now that the template is in your theme directory, you can modify it to suit your needs. You’ll see where the Upcoming Events query begins around Line 75.

    Sorry I don’t have a concrete answer for you here, but I hope it at least gets you started in the right direction! We also have a UserVoice page where we accept feature requests, and I think this would be a nice one to add if you want to see it considered.

    Cheers!
    Geoff

    in reply to: Default style options? #932839
    Geoff
    Member

    Hey Dieter, welcome back! Nice to see you again and sorry you’re hitting some trouble with the styling options in the settings. Let’s see if we can sort out what’s happening. 🙂

    I notice that you’re using the Enfold theme and unfortunately, this is a known issue that is caused by the theme intentionally stripping those options out. Are you able to confirm this by switching to a default WordPress theme to see if the options return?

    I’ve seen this pop up before and it was the result of the theme taking those out, so let’s start there and see what we find.

    Cheers!
    Geoff

    in reply to: Moving the WooCommerce Tickets form #932831
    Geoff
    Member

    My pleasure, man! Thanks for the heads up on that–I can see how that would be super annoying after a while.

    I’ll go ahead and close this thread, but please feel free to hit us up with a new one if anything else pops up–we’d be happy to help. 🙂

    Cheers!
    Geoff

    in reply to: Moving the WooCommerce Tickets form #932766
    Geoff
    Member

    Hi Pete, and welcome to the forums! Sorry you’re hitting some trouble here with the WooTickets snippet, but hopefully we can figure it out here together. 🙂

    Yeah, I see what you mean. I was able to recreate the issue when I reverted to an older version of The Events Calendar and tried to update with the snippet in my functions.php file. No bueno!

    This certainly wouldn’t be an issue in all situations, but for where does come up, it seems to be related to checking whether the TribeWooTickets class is set before running the snippet.

    Try wrapping each block of the snippet in a conditional that checks for the class first. For example, here’s what that looks like for the snippet to move the ticket form above the event description:

    https://gist.github.com/geoffgraham/eb1789cc42291a23eb36

    Give that a shot and let me me know if it helps.

    Cheers!
    Geoff

    in reply to: Adding tickets fails when WMPL is active #932739
    Geoff
    Member

    Hi there, David! Thanks for getting in touch and sorry you’re hitting some trouble with adding tickets.

    There is a known conflict with WPML that can cause the sort of issue you’re seeing. We’re certainly aware of it and are doing our best to work with the WPML team to find the best solution, which will definitely take some work on both ends.

    I’m sorry I don’t have a concrete solution for you here, but I hope this at least sheds some light on the issue.

    Cheers!
    Geoff

    in reply to: Which Add-Ons Do I Need? #932732
    Geoff
    Member

    Hi Brent, thanks for getting in touch! We’re glad you’ve loved the free version of the plugin and are looking into upgrading. 🙂

    Good questions. Let’s try to hit them one at a time.

    I’d like the calendar to be searchable by the following options: Country, City, Venue, Event type

    I think the Filter Bar add on might be worth looking into. It creates a set of filters on the calendar that allows visitors to search events based on the filters they select, including Venue, Organizer, Category, Tag, Cost, Day and Time and Distance. Here”s a nice overview on Filter Bar you might find helpful.

    While the Filter Bar does not specifically allow visitors to search by Country or City, the “Near” field in the calendar’s default search bar does search by city and breaks those down by country.

    You might also consider using countries as Tags so visitors can search those in the Filter Bar.

    Lastly, I’d like for the calendar to be searchable by individual persons involved within larger events.

    The Filter Bar is still a good option here since it allows visitors to filter events by Organizer. If public speakers will be adding their own events to the calendar using the Community Events form, then they will have the option of setting themselves as the “Organizer” of the event, which will be searchable in the calendar via the Filter Bar.

    This is so that someone, for example a public speaker, could upload all their dates to my calendar then promote a URL linking only to said dates via their own website or social media.

    You’ll want The Events Calendar PRO for this one. It automatically creates individual pages for Organizers that contains information about them as well as their associated events.

    So, in short, you will have the following combo:

    • The Events Calendar
    • The Events Calendar PRO
    • Community Events
    • Filter Bar

    Does this help answer your questions? Please let me know. 🙂

    Cheers!
    Geoff

    Geoff
    Member

    Thanks so much for testing for conflicts–that’s super helpful and I appreciate it. 🙂

    I wonder if there’s something happening with the selected Filters & Columns metabox above the list of events (screenshot). Will you please try hitting the “Clear” button, then clearing cache to see if that has an effect?

    Thanks for bearing with me here as we try to figure this out!

    Geoff

    in reply to: Next/previous month links don't work in Safari #932620
    Geoff
    Member

    My pleasure! I’m glad this helps and thanks again for reaching out. Feel free to hit us up with a new thread if anythings comes up and we’d be happy to help. 🙂

    Cheers,
    Geoff

Viewing 15 posts - 8,731 through 8,745 (of 10,150 total)